Why Moms Rule the Virtual Assistant Game

Moms are marvels at prioritizing and focusing on the important things! From running the household to working a full-time job, they’re the ultimate busy bees. But did you know that moms also make great virtual assistants? It’s true — their unique set of skills makes them the perfect fit for this type of work because…

Moms Know How to Prioritize

Whether it’s managing the household, handling work tasks, or taking care of the kids, moms have a knack for prioritizing what needs to be done first. Their skill in prioritizing ensures that nothing falls through the cracks and that everything gets done efficiently and effectively.

They’re Masters of Taking on Tasks

From managing calendars and scheduling appointments to handling various projects and assignments, moms can seamlessly juggle it all. Their skills ensure that no task is left unfinished and that deadlines are always met; by knowing what to prioritize, they will ensure that everything is done on time.

Familiar with a Variety of Tasks

Moms are no strangers to tackling a variety of tasks. From managing household chores and organizing schedules to handling work projects and juggling kids’ activities, moms have experience in a wide range of tasks.

Time Management is Second Nature

Moms are pros at squeezing the most out of every minute and keeping things on schedule. They’re able to prioritize tasks, allocate time slots for each one, and stay focused to ensure everything gets done. 

Patience is a Virtue

Moms have the patience of saints, and it’s a quality that makes them incredible virtual assistants. Whether it’s dealing with demanding clients, troubleshooting technical issues, or calmly navigating challenging situations, moms have the ability to remain patient and composed.

They Have Strong Communication Skills

Whether it’s coordinating with clients, collaborating with team members, or delivering clear instructions, moms excel in communication. Moms know how to listen actively and respond effectively, making them excellent communicators in the virtual assistant role.

Detail-Oriented and Organized

Moms have a keen eye for spotting errors, ensuring that every task is completed with precision and accuracy. From organizing schedules and managing files to keeping track of important details, moms excel at creating order out of chaos.

Natural Problem Solvers

Moms have an uncanny ability to think on their feet and come up with solutions to any problem that comes their way. Whether it’s finding creative ways to entertain the kids or figuring out how to fix a broken toy, moms have a natural knack for problem-solving.

Can Adapt Quickly to Changes

Moms have a knack for quickly assessing new situations and finding solutions on the fly. Their ability to adapt quickly ensures that they can navigate any changes with ease, making them reliable and indispensable members of any team.

Dependable and Reliable Team Players

When you have a mom as your virtual assistant, you can trust that they will always show up and give their best effort because they understand the importance of being reliable and meeting deadlines. With their strong work ethic and commitment to excellence, moms make the perfect team players who can be counted on to get the job done.

Those are just a few of our favorite reasons that moms make the best virtual assistants! What’s your favorite reason — let us know!

 

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How an Online Business Manager Can Streamline Your Business

Running a successful online business requires wearing many hats. As a business owner, you may be handling everything from marketing to bookkeeping and client management. However, taking on too much can lead to burnout and inefficiency. This is where an Online Business Manager (OBM) comes in. An OBM can help organize and streamline your business operations, allowing you to focus on what you do best – growing your business.

What is an Online Business Manager?

An Online Business Manager (OBM) is a virtual professional who can help business owners streamline their operations, increase their revenue, and reduce their workload. They are experienced managers who work remotely and take charge of the day-to-day management of an online business. An OBM is different from a Virtual Assistant (VA) in that they are more of a strategic partner and oversee the bigger picture. While VAs are typically responsible for administrative tasks such as scheduling, email management, and customer support, OBMs take on a more extensive role. An OBM will analyze and identify the areas of the business that need improvement, create systems and processes that improve efficiency and productivity, manage and supervise staff, and keep the business running smoothly. OBMs are versatile professionals who can adapt to different industries and help businesses of various sizes and structures.

The Benefits of Hiring an Online Business Manager

Managing a business can be overwhelming, especially if you’re doing it all by yourself. However, with the help of an Online Business Manager (OBM), you can streamline your operations and focus on the aspects of your business that require your expertise. Here are some benefits of hiring an OBM:

  1. Better management and use of your time
  2. Improved organization of your business
  3. Expertise in multiple areas – including areas you may not be strong in
  4. Increased efficiency for your business and team
  5. Strategic planning for your business

How to Hire an Online Business Manager

Now that you understand the benefits of hiring an Online Business Manager, it’s important to know how to go about finding the right person for the job. Here are some steps you can take to make sure you hire the right Online Business Manager for your business.

  • Define your business needs: Do you need help with operations, finances, organization, team management, marketing or all of the above?
  • Look for experience and expertise: Look for someone with experience and expertise in the areas you need help with. For example, if you need help with operations, look for someone who has a background in operations or management and can show you results from their previous work.
  • Interview candidates: Ask about their approach to managing projects and how they would handle different scenarios that might come up in your business. If this is your first time hiring an OBM, we offer Concierge Services for companies where our HR experts complete the hiring process for you, both to save you time and hire someone they know will be great for the job.
  • Check references: Talk to their previous clients to get a sense of their experience working with the Online Business Manager and how effective they were in achieving their business goals.
  • Negotiate the contract: Once you’ve found the right Online Business Manager for your business, negotiate the terms of the contract, including payment, the scope of work, and the length of the engagement. Be clear about your expectations and what you hope to achieve through working with them.

Tips for Successfully Working with an Online Business Manager

Be upfront and specific about what you need from your online business manager. This includes timelines, tasks, and deadlines. If there are any special requirements or preferences, make sure to communicate them early on. Next, determine your availability and preferred communication methods. If you prefer email or regular check-ins, make that clear from the start. Make sure to establish trust with your online business manager by communicating openly and honestly. Provide regular feedback, give clear direction, and trust them to handle their responsibilities.

Be sure to keep your OBM informed of any changes in your business. Most important of all, take the time to celebrate the milestones that your online business manager helps you achieve. Recognize their contributions and show your appreciation for their hard work.

Hiring an OBM can be one of the best decisions you make for your business. They can take care of day-to-day operations, leaving you free to focus on what you do best. By following these tips, you can successfully work with your online business manager to streamline your business and achieve your goals.

Do you have more questions about an OBM? Reach out, and we can share those with our audience because chances are, someone else has the same questions!

 

 

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Get Hired: Mastering the Art of Writing a Virtual Assistant Cover Letter

If you’re looking for a job as a Virtual Assistant, the cover letter you write can make or break your application. Crafting an effective cover letter that conveys your experience and skills while demonstrating your enthusiasm and commitment to the position is essential in standing out from other candidates. Explore the key components of a successful Virtual Assistant cover letter and provide tips on how to make yours stand out below:

Outline Your Skills and Experience

As a mom looking to enter the virtual assistant job market, you already have an abundance of skills that will be highly valued by potential employers. Here are a few key skills and experiences you should highlight in your cover letter:

  1. Time Management: As a mom, you’ve likely honed your ability to juggle multiple tasks and responsibilities. Employers will be impressed by your ability to efficiently manage your time and prioritize tasks.
  2. Organizational Skills: Being organized is crucial for any virtual assistant role. Make sure to highlight your skills in maintaining schedules, tracking important dates, and managing digital files.
  3. Communication: Clear and effective communication is essential when working remotely. Emphasize your excellent written and verbal communication skills, as well as your experience in collaborating with others.
  4. Technical Savvy: With technology at the forefront of the virtual assistant world, make sure to showcase your proficiency with various software programs and tools. Be specific in your cover letter about the types of software you’ve used in the past.
  5. Flexibility: Employers need someone who is adaptable and willing to take on new tasks as needed. Share examples of how you’ve been able to pivot and adjust to new situations in the past.

By highlighting these skills and experiences in your cover letter, you’ll show potential employers that you have what it takes to succeed as a virtual assistant. Just remember, while you have lots of skills to share, keep it short so that hiring managers can easily read your cover letter quickly.

Use Keywords from the Job Posting

To truly stand out among other applicants, it’s important to use keywords from the job posting in your virtual assistant cover letter. This means analyzing the job description and taking note of the key skills and responsibilities listed. Including these keywords shows that you have carefully read the job posting and understand the requirements of the position. Additionally, many employers use automated systems to sort through resumes and cover letters, and using the right keywords can increase your chances of being seen by a hiring manager.

For example, if the job posting emphasizes proficiency in Microsoft Office, make sure to mention your experience with Excel and Word in your cover letter. If the job requires scheduling and organization skills, mention specific tools or software you’ve used in the past to manage tasks and appointments. However, don’t just throw in random keywords for the sake of it. Make sure they are relevant to your skills and experience, and use them in a natural, contextual way. Finding online cover letter templates can help show you how to do this.

Explain What You Can Do for the Company

Now that you’ve outlined your skills and experience and used relevant keywords from the job posting, it’s time to explain what you can do for the company. This is the heart of your cover letter – you need to convince the employer that you’re the perfect fit for the position.

Start by researching the company and understanding what they do. Then, explain how your skills and experience make you an ideal candidate to help them achieve their goals. For example, if the company is looking for a virtual assistant to help with social media management, you could say:

“I am confident that my skills in social media marketing, content creation, and scheduling would make me an asset to your team. With my experience working for a variety of clients in different industries, I am comfortable with creating engaging and effective content across multiple platforms. Additionally, I am skilled in using scheduling tools such as Hootsuite and Buffer to ensure that posts are published at optimal times for maximum reach. I am excited at the opportunity to help your company grow and reach new audiences through social media.”

Notice how this paragraph not only highlights the applicant’s skills and experience, but also connects them directly to the needs of the company. By explaining how they can help the company achieve its goals, the applicant is demonstrating their value as an employee and making a compelling case for why they should be hired. You can also take this a step further and include a tip or two on how you would change their current practices to make their company better.

Close with a Call to Action

After explaining what you can bring to the table and highlighting your skills and experience, it’s important to end your cover letter with a call to action. This shows the employer that you’re confident in your abilities and are excited about the possibility of working with them. A call to action is a statement that invites the reader to take a specific action. In this case, you want the employer to invite you for an interview or to contact you with any further questions they may have. Here are some examples of strong calls to action for a cover letter:

  • I look forward to hearing from you to discuss how my skills and experience can benefit your company. Thank you for your consideration.
  • If you’re interested in learning more about my qualifications, I’d love to speak with you in more detail. Please feel free to contact me at [insert your contact information].
  • Thank you for considering my application. I believe that I could be an asset to your team and would love the opportunity to discuss this further in an interview. Please do not hesitate to contact me if you have any further questions.

Remember, a call to action is a chance for you to leave a lasting impression on the employer. Be confident, courteous, and professional, and you’re sure to catch their attention.

Remember, the cover letter is your chance to make a great first impression and stand out from other applicants. So take the time to craft a well-written and personalized cover letter, and you may just land your dream virtual assistant position. Good luck!

If you need help writing a cover letter or would like a professional to review your current cover letter, check out our Cover Letter Services!

 

 

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What is a Virtual Assistant? And Why Smart Business Owners Use Them

Imagine a world where you focus on growing your business, and all your administrative, technical, and customer service tasks are cared for by capable and dedicated hands. If this scenario sounds like an unachievable nirvana, you’ve likely never heard of a virtual assistant. Virtual assistants (VA) can save the day–and your sanity. Knowing how to find and use VAs can change your life as an entrepreneur and help you take your business to the next level.

 

Why Use a VA

As you start and grow your business, it’s easy to fall into the trap of doing it all. You manage your calendar, pitch products, book travel, invoice clients, monitor your social media–all of it. But that’s neither sustainable nor advisable. First of all, you can’t be an expert in everything. Even if you are an expert in things as varied as social media, accounting, and marketing, managing it all is too much for one person who is focused on launching and growing a business. 

Recognizing that you need help and finding it is not a failure. Rather, it’s a way to set yourself up for success. Recognizing the need to outsource tasks, such as those that are administrative, technical, or generally outside your wheelhouse, is a sign of growth and commitment to your business. By outsourcing tasks that distract you from the core work of growing your business, you are showing your commitment to success in the areas that matter by focusing on what’s important and the things that make your business great.

 

More about VAs

VA’s are a real game-changer for many entrepreneurs because they can save you so much time and hassle as you scale your business. Often, VA’s have their own computers and other office resources. Some VA’s work for more than one client on a part-time basis and others work for a single client.

And, they commonly participate in support networks to continue learning and growing. Many have extensive contacts within the VA world if you find you need additional or focused support. 

There are two main types of VA’s. General VA’s can help in a wide variety of areas and those with a specialty within an industry or specific tasks. 

 

General VAs

A general VA is often a jack-of-all-trades who can help you with various tasks across categories. Think of this person as your day-to-day go-to resource to get things done. 

If you think of a traditional office, the general VA is like an executive assistant. The person who functions as the nerve center of the office, keeping people and projects on track. They can offer on-demand support, just how and when you need it. For example, general virtual assistants often perform:

  • Administrative tasks, including:
    • Managing your email and calendar
    • Arranging travel 
    • Performing receptionist duties (including answers calls, which are easily transferred to any phone in the world)
    • Managing files (including creating a file management system)
    • Taking minutes in meetings
    • Planning  events 
    • Issuing invitations
    • Entering data 
    • Creating reports and slideshows for presentations
    • Running personal errands, such as online shopping for holiday and birthday gifts
    • Answering support tickets
    • Transcribing voicemails, podcasts, or video content
    • Building databases
    • Maintaining mailing lists
    • Booking appointments
    • Entering CRM updates
    • Creating and managing spreadsheets
    • Updating web site pages
    • Creating PDFs, forms, and templates
    • Conducting basic research
    • Recruiting other resources, as needed
    • Serving as a liaison between you and other team members
  • Technology services, including:
    • Training team members to use new and existing software
    • Managing software
  • Customer Service tasks, including
    • Responding to customer emails and calls
    • Sending routine messages, like birthday wishes and reminders
    • Identifying trends from customer emails and calls and bringing them to your attention
  • Marketing and Social Media activities, including
    • Setting up, managing, and updating social media accounts
    • Creating large email lists
    • Testing and sending email blasts
    • Setting up Autoresponders
    • Publishing blog posts, managing comments, and replying to comments
  • Basic Financial tasks, including:
    • Bookkeeping
    • Invoicing
    • Entering receipts
    • Managing accounts receivable

 

Speciality VAs

A specialized VA possesses specific skills and know-how in a distinct area or industry. A specialist VA is more of a resource for particular projects or elements of your business. If you think of a general VA as an executive assistant or office manager, the specialty VA is more like a department head–the person with deep knowledge about a specific function or area.

Some Specialty VAs often focus on an industry, like real estate. However, many have deep expertise in a specific area, such as:

  • Social media
  • Research
  • eCommerce
  • Marketing 
  • Accounting/bookkeeping
  • Content creation and editing (written, audio, and video) 
  • Graphics (Design and photography)
  • Project management services
  • Mobile app development

Specialized assistants can complete more complicated and in-depth tasks within the specialized area. For example, a general VA can post a Tweet or update Instagram. A specialist can help with more in-depth work, such as embedding SEO words into posts.

Sometimes a general VA and a specialist work together. For example, a specialized VA with a background in web development or graphic design can create new material that a general VA can update and tweak over time.

 

Can One VA Do it All?

No. As you can see from the lists above, one VA–even the best VA available–can’t do all of these things. So, the trick is knowing what you need in a VA, writing the job description that covers your needs, and finding the person–or people–that you need.

VAs are so flexible. It’s easy to staff up and down, based on your needs. 

 

How to Get Started

VA’s can be remote employees or independent contractors who work from home. Both models work well depending on your needs. 

The first step is to determine the work you want the VA to complete. This thinking creates a scope of work and helps clarify what you’d like to have completed, outlines the timeframe, and estimates the number of hours needed to complete the project. 

Once you assess the scope of work, consider the type of VA you need, a contractor or an employee. If you have several needs, you may need a combination of resources to fill your needs.

For example, depending on your workload, you may want to bring a general VA on as an employee. You may also want to find a specialized VA to create your website and another specialized VA to build out your marketing plan. Because these are both shorter-term needs, a freelance resource may make more sense for those roles.

If you aren’t sure who qualifies as an employee and who qualifies as a contractor, here’s a handy rule of thumb: 

  • You pay independent contractors for the result of their work. You don’t have control over how, when, or where they do the job.
  • You pay employees for the result of the work and the ability to control how the job is done.

Usually, independent contractors are in a different business than your own. For example, freelancers, like artists, editors, and writers, are often independent contractors. Independent contractors can also include outside companies doing work for you on an ongoing basis. The Internal Revenue Service (IRS) has set guidelines for determining if someone is an employee or an independent contractor. 

 

How to Find Your VA

With a good handle on what type of support you need, the next step is to create a job that highlights the skill set you need. Outline the tasks you want the VA to perform, detail the working conditions (onsite, virtual), and clarify your expectations for hours.

Expect to pay between $15 and $45 an hour, depending on the skills and experience you need to complete your tasks. 

Then, post your job on HireMyMom and relax while resumes for good candidates arrive in your inbox. Once you’ve narrowed the field, set up interviews, choose a candidate, check references and make a job offer. 

 

Why Use HireMy Mom

HireMyMom.com is a great place to find a VA that is right for all your needs for three reasons:

  • HireMyMom has exclusive partnerships with three top-rated VA training programs, creating a deep bench of talented professionals who visit the site looking for opportunities.
  • When you post your job, you’ll quickly have access to a wide array of qualified candidates who will be dedicated to helping your business succeed and grow. The site attracts job seekers from across the country with various specialized skill sets and a desire to work hard for you.
  •  HireMyMom’s Concierge service can streamline the process for you. The service was created for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process. With our full-service Concierge service, our HR Specialists will do it all for you from start to finish and present you with the top candidate(s). 

 

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How to Select the Best Virtual Assistant Training Program for You

If you’re ready to work from home, start your own business, or launch a side hustle, consider becoming a virtual assistant (VA). As a VA, you take care of many tasks, including email response, appointment setting, travel planning, and calendar management. You can work as a general VA, who does a wide variety of tasks or become one with a specialty in a particular industry or need. 

VA work is catching on quickly. This summer, Kevin O’Leary from the hit NBC show Shark Tank said that if he had to start a side hustle right now, he’d launch a VA business. He explains that it’s a great business model because it solves a problem so many people have–squeezing more tasks into a day. It’s also an excellent lifestyle for moms who want to control their own time, skip the commute, and put family first while still keeping professional ambitions alive. 

Like many things in life, the first step is the most difficult. Luckily, training can help. The right training at the right time can make all the difference to your journey, so selecting the right system can help you get started in the right direction. At HireMyMom.com, we’ve rounded up the best training options to help you get started. You can find an overview of the options and a framework for picking the right program below.

 

Pick the Right Training

The four options we have partnered with include:

  • The Free Mama Movement
  • The Virtual Savvy 
  • My VA School
  • Virtual Biz Partner Academy

All of these programs are excellent. You can’t go wrong. Each provides:

  • Entry-level classes that cover the basics to help you get started.
  • More extensive classes to help you scale your work as you are ready. 

What to Consider as You Choose Training

Selecting the best training option will depend on many individual factors. Each training program and system offers a unique style, and a quick visit to each website will quickly introduce you to the feel of the product, so you can find the one that best meshes with your personality. Other differences include the timing, the extras, and the cost. An overview of each option appears below so you can contrast the possibilities and determine what’s right for you.  As you review the round-up, consider your:

  • Goals
  • Availability
  • Budget
  • Preferred learning style

VA Training Options

The Free Mama Movement

Developed by Lauren Golden, she hosts many of the programs available and shares her story.

Program options: This training program offers three options:

  1. Free modules, which include a three-part introduction to working as a VA.
  2. A 12-week virtual class that you can start anytime. Includes a wide variety of bonus materials. 
  3. Independent and add on classes, such as the Quick Start Program or the 90 Day Accelerator. 

How it works: The virtual class is comprised of a program delivered in 12-minute video increments, five-days a week for 12 weeks. You can purchase a fast pass if you want immediate access to all content. 

Price: Anywhere from less than $10 to about $1,997, based on the components you select. Payment plans are available.

Extras: Conferences and events, networking opportunities, podcasts, and a YouTube video series are all available. You can purchase a subscription to a coaching circle for additional support. A Facebook Community is available. You can sign up for access to “swag drops” and participate in the Matchmaker Directory Profile Service.

 

The Virtual Savvy 

Developed by Abbey Ashley, she shares her story about how she got started in this YouTube interview and serves as the host of many programs.

Program options: This training program offers three options:

  1. A free overview, which covers some basics along with free booklets and other materials.
  2. Lifetime access to a self-paced training program, available beginning Jan. 22, 2021. (A waitlist is available.)
  3. Supplemental classes, including a subscription to skills training options.

How it works: The self-paced class offers a step-by-step guide for setting up the business.

Price: Anywhere from about $100 to about $1,000, based on the components you select. Payment plans are available. 

Extras: You can view a blog with resources to get started and free checklists and resources.  A Facebook Community is available. Also, bonus materials are available at sign up. You can choose to be included in their VA database, access exclusive job opportunities, or view YourTube training sessions. Squarespace website training is available.

 

My VA School

Developed by April Herndon, she hosts many of the programs available and shares her story with us in this YouTube Interview.

Program options: This training program offers two options:

  1. A 13-week virtual class, guided by April. (Use coupon code hiremymom20 for 20% off all courses! — Spring enrollment opens Feb. 1, 2021.)
  2. Live and on-demand classes focused on skills training, including an e-mail-based VA training class. (Coupon code hiremymom20 for 20% off all courses)

How it works: The virtual class includes weekly Q&A calls and a private Facebook community to connect with April and other classmates. In addition, you’ll be paired with a buddy to help support you. A pre-course enables you to lay the foundation for taking the class. When the course concludes, you’ll have the option to be added to her Virtual Assistant Database to help pair you up with clients looking for a trained VA. 

Price: Anywhere from less than $25 to about $2,500, based on the components you select. Payment plans are available.

Extras: A Facebook Community is available. April shares a blog, and you can purchase a private coaching call with April for specific questions, support, and brainstorming. 

 

Virtual Biz Partner Academy

Developed by Sara Lingenfelter, she shares her story and her process with us in this YouTube interview.

Program options: This training program offers two options:

  1. Virtual Assistant Training, including bi-weekly classes over six months.
  2. The 31-Day VA Program, which is a self-paced option to help you get going quickly. 

How it works: The virtual class uses a video format to share information. When you sign up, you also get access to a private Facebook community, materials, templates, and daily mini-projects with feedback from an instructor. Q&A calls are available, along with access to guest experts and a monthly “work with me” day that features Sara. When the course concludes, you will join her directory of assistants.

Price: The 31 Day VA Program costs $97, and the Virtual Assistant Training is $897. Payment plans are available.

Extras: A mentoring program is available. You can access Q &A calls, hear from guest experts, and attend a monthly “work with me” day that features Sara. Get three bonus pieces when you join, including group mentoring, a workbook, and a mini-course.

So there are four wonderful VA Training options. Now you just have to decide which one best suits your needs! Let us know what you decide! We’d love to hear from you!

 

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5 Questions Every Small Business Entrepreneur Should Ask Before Hiring A Virtual Assistant

As an entrepreneur, you may have reached that point in your small business where you are thinking you need some help. There just aren’t enough hours in the day for you to check and respond to emails, field phone calls, create social media posts, create email blasts, manage your calendar, research topics, manage day to day operations, and on and on.

There are many advantages to having someone who can assist with tasks that feel overwhelming so you can focus on the more important, revenue generating activities of your business. And working with a virtual professional can help you focus on GROWING your business and help you leverage your time better.

Before you jump in feet first and start the scouting process to find a Virtual Assistant (VA), there are some things to carefully consider.

Here are 5 questions you should ask and answer before hiring a Virtual Assistant or a Virtual Professional.

1. Do You Know What You Need?

Take some time to decide what tasks would be most beneficial to have someone else do. Make a list of the job duties you don’t like or don’t have time for as well as any tools or programs needed to complete the tasks.  As you create your job post, this list will help you refine the duties to help you find the right person for the job.

Are the tasks suitable for one type of assistant or should you hire more than one person? It may be that you need a part-time administrative assistant as well as a part-time social media manager, bookkeeper, blogger or customer service specialist depending on the tasks and duties you need to have done. Many businesses start out small and hire someone for 5-10 hours per week until their business grows and they need more help in various areas.

 

2. Are You Looking for a Certain Personality?

You will be working closely with a virtual assistant, so it’s important to find someone who gets you. Are you a Type A driven personality who works better with similar personality types? Are you more laid back and work better with someone who is too? Do you procrastinate too often and could use a no-nonsense person to help keep you on track? Do you run a faith-based business and want someone who shares your Christian values?

Knowing your personality type and what type of person you are looking for in a virtual assistant who will complement that is essential.  If this is important to you, you may consider having the applicants submit their scores to a personality assessment test.

 

3. How Will You Work With Your Virtual Assistant?

You will have the most success working with a VA when roles and communication are laid out clearly. There are a lot of project management resources out there like Slack, Asana and Trello to help with task tracking, communication, and project management. Or you may choose to keep it simple with daily or weekly check-ins by email or Zoom calls, sharing via Google Suite or DropBox folders. Decide up front how you will work best to ensure efficiency for you both in work and communication. But remember that communication is key and that no one will be able to read your mind or do a good job if they are not taught, show and directed early on especially.

 

4. What Skills Do You Need in a Virtual Assistant?

Having a list of tasks to delegate is a solid foundation when you are ready to hire a virtual assistant. Keep in mind, though, that hopefully this will be an individual who can grow with you and your business to form a great long-term working relationship. Think about what kind of skills you want a virtual assistant to have and what would bring you the most value as your business grows over the next two or three years.  If you are unsure, try searching the internet for Virtual Assistant (or whatever role you need) job duties to get an idea of what others are hiring these assistants to do and what skills may be needed.

 

5. Will They be Dealing with any Private or Sensitive Information?

If you need someone to help with parts of your business that include sensitive or private information to you or to your clients, you should consider not only checking references but also doing a background check or requesting a Trust Badge from a service such as SafetyPin Technologies. In today’s remote economy, it is important to do the extra work up front to reduce the chances of someone having access to sensitive information or business assets that turns out to be less than trustworthy. It is wise to get to know the person before allowing them full access to your business. Start small and allow them to prove themselves. The extra work up front may save valuable time and headaches in the future.

  

And when you are ready to hire, HireMyMom can help you find a great Virtual Assistant or Professional.  We believe Moms make great virtual employees or contractors.

FACT: Over 5.4 million mothers put their careers on hold to stay home with children*. That adds up to a lot of talented women with experience, education, skills and the motivation to find flexible work that can be done from their home office. (*Source: U.S. Census Bureau)

What are the benefits of hiring remote employees or contractors from HireMyMom?

  • Save time.
  • Save money.
  • Save on office space and office equipment.
  • Save Your SANITY!
  • We do NOT take any commissions from You or our Job Seekers!
  • You will have more time to focus on your clients and improve your business.
  • Your project or job is posted to our entire pool of talented work from home candidates saving you valuable time.
  • You save money by not paying high salaries and benefits for traditional employees.
  • You interview, evaluate and decide which candidate is best suited for your business (or you may choose our Small Business Concierge program and allow us to do it all for you).
  • We provide the candidates. You provide the work. We get out of the way.
  • We’ve been around since 2007, and as moms and entrepreneurs ourselves, we are committed to helping small businesses, entrepreneurs and moms find mutual success!

FIND A TALENTED VIRTUAL ASSISTANT

 

What Types of Professionals Can You Hire?

Here are some of the more common job types posted with us:

  • virtual assistants / administrative assistants,
  • blogger / writers / editors,
  • social media marketers,
  • marketing / public relations / advertising,
  • legal & real estate assistants,
  • researchers,
  • graphic designers,
  • accounting / bookkeeping,
  • web designers,
  • customer service reps,
  • sales,
  • e-commerce specialists,
  • human resources, and more!

FIND YOUR NEXT VIRTUAL PROFESSIONAL NOW!

If you need help with hiring, try our Small Business VIP Concierge service and we can do all the hard work for you!

 

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3 Ways A Virtual Assistant Can Help Grow and Scale Your Small Business

When it comes to starting your own business there’s a lot to think about. Although being your own boss can be very rewarding, it also comes with a lot of responsibility which often translates to you wearing ALL of the hats.

In the beginning, this can be manageable however, as your business starts to grow, so do the “growing pains”. There’s only so much time in a day and there’s only one of you!

Bringing someone onto payroll involves training costs, costs for additional office space, furniture, and supplies plus, don’t forget there are government rules and regulations to follow before and after you hire.

This is where having a Virtual Assistant could really come in handy. If you don’t have the funding to grow your company internally, a VA can provide you with the support your business needs at an external level.

What is a Virtual Assistant?

A Virtual Assistant is a real person. They are professionals who provide support to your business from a remote aka “virtual” location. They have their own equipment and space to work in. This means a VA could start working for you almost immediately with minimal cost.

What can Virtual Assistants do?

A Virtual Assistant can help in many ways but typically, they take on the mundane tasks, business maintenance, and customer service that company owners are often too busy to keep up with. This includes:

  • Filtering and responding to emails
  • Managing social media
  • Bookkeeping
  • Fielding and making phone calls
  • Appointment booking and tracking
  • Market research
  • And more

3 Ways A Virtual Assistant Can Help Grow and Scale Your Business

Now that you know what a Virtual Assistant is and the common tasks they perform, let’s talk about the many ways they can help your business scale and grow.

There are three stages to any business’s marketing funnel – customer acquisition, customer after care, and customer retention.

A Virtual Assistant can help you scale and grow your business at each level. Here’s how:

  1. Customer Acquisition

    At a lead generation and customer acquisition level, your VA can:

  • Create and manage your social media accounts.
  • Help you stay up to date with sales and promotions and website content.
  • Perform market research and competition tracking.
  • Help plan and organize events you might host to attract new clients.
  • Answer any emails that come in from potential customers and guide them towards booking an appointment with you (service business) or purchasing a product (e-commerce business).
  • Your VA can also help you form alliances with other businesses by reaching out to them on your behalf.
  1. Client follow up and after care

Once a customer has made a purchase, you want to ensure they are happy and this is also the best time to upsell and promote other services and products you have. You can use your VA to:

  • Contact your customer after the purchase or service to make sure they are happy.
  • Reach out for a customer review or testimonial.
  • Offer an upsell or friend referral incentive.
  1. Customer Retention

    A lot of businesses spend most of their time at the acquisition level but, customer retention is important for company sustainability and is something that shouldn’t be overlooked. Your VA can improve your retention rate by:

  • Reaching out to your customers when they are nearing the end of their product supply or coming close to needing service, to encourage purchasing or booking again.
  • Circulate blog posts, new content, newsletters, and more to help keep your existing clients in the loop.
  • Your VA can help spread the news to your existing clients whenever you have a sale or promotion. This will encourage repeat business and/or referrals.
  • You can create a customer appreciation event and have your VA spearhead it from start to finish.

Whether you use your virtual assistant to market your business, handle your books, or manage your emails, they can really help alleviate the stress and workload that so many small business owners face.

Ready to find the perfect VA for you? Here are some important things to consider:

Time Zones: Make sure that if there is a time zone differential, it’s compatible with your schedule and your company’s operating hours.

Languages Spoken: You want to make sure your VA can speak and write fluently in the languages you prefer. At HireMyMom, our site is primarily for N. America so English is the native language of job seekers.

Education, Experience, and Skills: You want to make sure that your VA is qualified for the tasks you need them to do. Graphic Design or Accounting? Customer Service or Ad Creation? It’s important to hire someone who is strong in the areas you need them most. You wouldn’t for example hire a sales and marketing VA to do your bookkeeping and accounting. Carefully screen your VA applicants and keep an open mind. They are there to help you after all. If you find you don’t have time or don’t care to go through the lengthy hiring process, check out the VIP Small Business Concierge package available to hand-select virtual professionals for you.

Tools: You may want to consider providing a useful assistant tool or two to maximize productivity and ensure all the necessary work can be completed on time.

At HireMyMom.com, we’ve had a lot of success matching employers and VA’s. Here’s what some of our happy employers have been saying:

“I have been a great fan of your service for many years. The quality of the people who I have found have been consistently exceptional, and at very affordable prices. I’ve also referred HireMyMom.com to many of my friends and colleagues, and will happily continue to do so.”  Paulette Ensign, Tips Products International

“I was able to grow my company with your service and were now in 5,000 stores. We have five moms with us. Always referring my friends who are business owners and telling them how smart these women are and amazing to work with.”   Chris-Tia Donaldson, Thank God Its Natural

I wasn’t sure what to expect when I submitted my request for a Web Guru to HireMyMom and I have to admit, I was blown away with the response. The quality of the applicants far exceeded my wildest expectations! It is very apparent that each applicant is highly qualified for my project. I am very excited to be working with such talented professionals. I am spreading the word to my business associates. HireMyMom.com is a real wealth of professional talent.”  Teri Hurley, Owner/Operator, Endless Love Travel

Are you ready to take the next step to help grow your business? Click here to post your job and find the perfect VA for you and your company.

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Hiring a Virtual Assistant Will Help You Grow Your Business

What VAs Provide their Clients and How it Has Helped Their Business

As a home based entrepreneur, most of us look forward to getting to the point where we need to outsource work. If we are outsourcing, we must be busier than we can handle and looking to lighten our load. If that’s the case, you’ll want to take a look inside the opportunities available to home business owners in hiring a virtual assistant (VA).

What is a Virtual Assistant?

If you have not heard of a Virtual Assistant, they are “highly skilled professionals who excel in their given area of expertise. They provide extensive marketing solutions, administrative support, proofing, editing, website design, bookkeeping and many other specialized services for entrepreneurs, small businesses, authors, and others who want to bring their business to a new level. VAs work globally taking advantage of all the many benefits the Internet offers,” Diana Ennen, author of Virtual Assistant – The Series: Become a Highly Successful, Sought After VA, says.

Ways A Virtual Assistant Will Grow Your Business

“A VA can help a client’s business grow in so many ways.  One of the main reasons a person hires a VA is to just take over the daily administrative tasks so they can focus more on their clients and customers, thus making more money and growing their business.  But once the immediate tasks are taken over by the VA, they can start to move into more of a partnership.  A VA can become the second in command for the client.  When the trust grows over time, the VA starts to work with the client’s customers, also helping to make even more money and allowing for their business to grow,” Carolyn Berg, Virtual Assistant/Owner of CyberOffice Solutions, LLC says.

Another way a VA can help a client’s business grow is research.  Most business owners do not have time to do research on the internet or make updates to databases, etc. A VA can handle research as well as help search new business alliances and opportunities.

“Carolyn Berg has been my Virtual Assistant since December 2006. She handles many responsibilities that allow me to develop and market my business. She maintains my online newsletter, creates campaigns, makes calls to clients, creates marketing packages with desktop publishing and overall, keeps me on track. She is always willing to assist me, and she has made some great suggestions toward building the business,” Tom O’Brien, owner of Tom O’Brien Productions, in Washington, CT shares.

A Virtual Assistant is a Business Owner

A virtual assistant is not only an assistant to other business owners, they are business owners themselves. They understand the ins and outs of running a business and know what is involved in owning a home based business. “VAs have a unique way of looking at problems from a business standpoint. Many of them have had their own growing pains and dealt with them which is a big advantage to businesses who use our services,” Candy Beauchamp, CVA, CRESS OffAssist says.

“I use three VAs in my business. I have my main VA who performs administrative tasks for me, another who does my accounting and a variety of others I bring in for special projects such as designing a brochure or doing research.  If I was doing all of this work, I would never have time to see the number of clients that I am able to see and consequently wouldn’t be able to achieve the income that I now can.  Beyond that, they have added capabilities to offer services to my clients that I either don’t have the skills to do or don’t have the motivation or time to do. VAs have given me back time and created a broader range of services that I can offer to clients,” Brad Farris, Anchor Advisors, Ltd, in Chicago, IL, adds.

In today’s world, you don’t have to be in a big office building to have an assistant. You simply need to look online for the many talented VAs out there. I’ve found hiring a Virtual Assistant to be a great way to help manage and grow my business.

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Lesley Pyle is the founder and president of HBWM.com Inc. which includes the national association of Home-Based Working Moms helping moms network, learn and grow in their role as a Home-Based Working Mom and HireMyMom.com connecting at-home Mom Professionals with home-based jobs and projects in virtually every career field.  Pyle has been featured in numerous publications including Forbes, Entrepreneur, Wall Street Journal, USA Today, Home Office Computing, and many others.  Twitter @lesleypyle and @hiremymom

Check out these other great articles about tips for mom as a work from home professional.Also check out our current job postings for mom professionals.

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