Do Some Remote Jobs Really Not Need Experience? A Small Business Perspective

 

Remote work makes jobs far more accessible to everyone. This has created an uptick in companies receiving an overwhelming amount of applications for open positions — because this process is so easy, some applicants submit their information just because the position sounds interesting, not necessarily because they have the experience. Which begs the question, do all remote jobs need previous experience? The answer is…no! So then, what are some positions for which you can hire within your company that do not require experience from candidates?

Types of Remote Jobs That Often Require No Experience

Virtual assistants are notably in demand, as they handle administrative tasks that can be easily guided and supervised online. They can schedule appointments, take meeting notes, and even help manage projects. While experience with certain software is a plus, this is something for which you can easily train a candidate and mold them to your company’s needs.

Similarly, data entry specialists offer a gateway into the digital workplace, focusing on inputting, updating, and maintaining information in computer systems — a role that often requires precision rather than experience. What you really need is just someone who has attention to detail and knows their way around your chosen software such as Excel.

The rise of social media as a crucial business tool has also led to opportunities for remote social media managers. While familiarity with social platforms is essential, this role often values creativity and engagement strategies over traditional work history. It is easy to train employees on programs such as Canva or Hootsuite to create and subsequently schedule eye-catching social posts.

Lastly, customer service representatives occupy a vital space in remote work ecosystems, providing support and assistance to clients through various communication channels. This role primarily seeks individuals with strong interpersonal skills and a patient demeanor, aspects that can be innate or developed outside of a professional setting. 

The Skills That Matter More Than Experience

What should you look for in candidates that do not have previous work experience? Proficiency in digital communication platforms is extremely important, as remote teams rely heavily on email, chat, and video conferencing tools to collaborate and stay connected. This includes not just familiarity with the technology but the ability to convey messages clearly and effectively in a virtual environment. Critical thinking and adaptability are also highly valued, as remote workers frequently encounter varying challenges and must navigate them independently. The capacity to analyze situations, brainstorm solutions, and pivot strategies when necessary is essential for success outside a traditional office setting.

Equally important is an individual’s self-discipline and initiative. Remote jobs require a degree of self-motivation and the ability to complete tasks without direct supervision, which can be a significant adjustment for those accustomed to in-person oversight. Organizational skills and the ability to manage one’s schedule are paramount to ensure productivity and meet deadlines in the absence of a structured office environment.

How Small Businesses Can Benefit From Hiring Less Experienced Remote Workers

Those without work experience in the field for which you are hiring often come with a high level of enthusiasm and a willingness to learn, which can be leveraged to inject innovation and a dynamic work ethic into the business. This influx of fresh perspectives can be especially crucial for small businesses looking to differentiate themselves in competitive markets. Moreover, employees new to the workforce tend to be highly adaptable and open to embracing the company’s culture, tools, and processes, which can lead to a more harmonious and flexible team dynamic.

Additionally, smaller businesses, often operating with limited budgets, can offer lower starting salaries to these workers, which helps manage payroll expenses while still attracting talented individuals eager to prove themselves. As the candidate grows into their position and increases company performance, their salaries can grow as their knowledge does. This approach also enables small businesses to shape these employees according to specific organizational needs and values without the need to unlearn habits or approaches acquired from previous employers. 

Have you hired people who have no direct industry experience but bring certain skills to the table? We would love to hear about your experience and what tips you have for other businesses looking to do the same.

 

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Implementing Effective Hiring Protocols in Your Small Business

As a small business owner, finding the right talent to help grow your company can be a challenging task. The hiring process itself can be long and arduous without proper planning. However, if you go into it with a structured goal, it can streamline the experience for both sides (job seekers and employers) so that you can onboard the talent you’re looking for.

Understanding the Importance of a Structured Hiring Process

Navigating the hiring landscape efficiently requires a well-thought-out structure; it’s akin to having a roadmap. By embedding a structured hiring process into your small business operations, you can significantly enhance your ability to sift through candidates effectively, minimizing the time and resources typically expended in the hunt for the ideal team member. This organized approach not only helps in streamlining the recruitment effort but also substantially lowers the risk of turnover by ensuring the individuals you choose are well-suited for their roles and aligned with your company’s culture and values. 

Your roadmap should have a few important stops along the way: crafting the job description, sifting through candidates, interviews, and onboarding. You need to consider what you’re looking for — what are the minimum requirements a candidate needs and what does your “unicorn” candidate who has every qualification look like? How many interactions with your company do you feel are needed with a potential job seeker before you hire them? All of these questions should be answered on your roadmap of effective hiring protocols.

Crafting Effective Job Descriptions

An engaging and clear job description is your first opportunity to connect with potential candidates and make a lasting impression. It’s essential to outline the key responsibilities and expectations of the role precisely. Ensure you detail the qualifications, skills, and experience necessary for a candidate to succeed. However, it’s equally important to go beyond the basics. Infuse your job description with the personality of your small business; let candidates know what makes your company a unique and exciting place to work. 

Highlight the culture, values, and any benefits or growth opportunities that set you apart. To attract a diverse and talented pool of applicants, use language that encourages candidates from all backgrounds to apply. This does not mean you need to craft an entire novel about your business. Just provide a few sentences that sum up the core of your company. Then dive into the job description details. Provide a few sentences about daily tasks, and then include a bullet point list of what a candidate should bring to the table. 

As part of your hiring protocols, find a job template that works for you and use that moving forward for all new hires. This keeps things uniform and makes it easy to fill in what is needed. You can learn how to craft a great description like this and more in our Hiring Made Easy course, if you need help getting started.

Conducting Interviews That Reveal True Potential

You’ve used your template and posted your job. Now it’s time to sift through candidates. When establishing your hiring protocols, figure out what immediately disqualifies candidates. Do you need someone who has experience in your industry? Look for that first on application information. That will keep you from reviewing unqualified candidates. Create a checklist that you can reference with each application. From there, it’s time to reach out to those who meet your requirements and schedule an interview or two.

Interviews offer a golden opportunity to peel back the layers and truly understand what a candidate brings to the table. The key to a successful interview is crafting questions that invite candidates to share their stories, highlighting their unique experiences and problem-solving skills. Encourage them to discuss times when they’ve made a significant impact in previous roles, navigated complex challenges, or brought innovative solutions to the table. 

Create questions that are specific to your own company and pull from your own knowledge. Maybe your website crashed one day, ask your new digital marketing candidate how they would handle that scenario. Follow that up by asking if they have experienced something similar. Be sure to use unexpected scenarios like web crashes, but also include issues your company encounters daily. Perhaps your accounting department has to reach out to sales to collect orders — ask potential accountants in interviews how they would go about interacting with the sales team with tact to get what is needed. Write a list of questions to use as an outline for each new candidate.

A great interview is a two-way street. It’s about discovering if there’s a mutual fit, so be open about your expectations and what it’s truly like to work at your company. This honesty fosters a positive candidate experience and sets the stage for attracting individuals who are genuinely excited to contribute to your business’s success. Encourage candidates to ask questions of you as well.

Streamlining Onboarding

Finally, the last point on your hiring roadmap should be onboarding. Candidates that are thrown into the deep end and told to learn how to swim on the fly are normally the first to jump ship. Employees want to know they are supported if they have questions. Create a to-do list for onboarding that you can check off for each new hire to create a smooth process. Start with an orientation to show people how daily life works at your company. Follow up by giving your new hire access to any accounts they will need. Give your new employee tasks to get started, but pair them up with a seasoned professional at your company that can walk them through the process. 

A big step many companies miss is closing out onboarding. Once someone seems to feel comfortable with a task, companies often leave them to themselves. Have a final exit interview to see how candidates felt about the onboarding process. Ask for feedback! Then, set up consistent check-ins to ensure the employee feels comfortable with their job throughout their time with your business.

With established protocols in place, you can create uniformity in job posts with templates and streamline the onboarding process with a well-established to-do list. Feeling a little overwhelmed with this process? Our HR experts can help!

 

 

 

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Ready, Set, Win! A Business Coach Can Help You Get Results Now

The word coach often conjures up an image of a teacher in polyester shorts, a whistle, and a high school gym. But, as an entrepreneur, there’s a different kind of coaching that might make sense for you and your business–a business coach. The right coach can take your business and your leadership skills to the next level. For this blog, we’ve turned to two successful coaches to help explain who can benefit from coaching, the circumstances that best lend themselves to coaching relationships, and how to tell if coaching is right for you.

 

Types of Business Coaching

There are two different types of business coaching–business development coaching and personal development coaching.

  • Business development coaching provides a distinct focus on growing an aspect of your business or solving a specific problem, like customer service or e-commerce-related issues. It can include overall business planning activities, such as plotting growth, growing revenue, finding new customers, and fine-tuning operations. In essence, a business development coach serves as a  subject matter expert for your business.
  • Personal development coaching can help you grow as a leader by relieving the loneliness that often accompanies owning and running a business. With a personal development coach, you can increase your emotional resilience in business, learn to delegate, and explore the values you want to drive your work.

Coaches often specialize in one aspect or the other. You may find that both types of coaching make sense for your business at different times.

 

Why Get a Coach

A coach can provide the benefits of a business partner without the hassle of bringing in a partner. Your coach listens, suggests, and helps you process your thoughts. A solid coaching relationship offers you the space to be honest and confidential with someone who cares about your business but is not invested in it like an employee or your spouse. A coach can provide a fresh perspective on the issues you are facing.

“When you run a business, the support you have around you is not at the peer level,” said Texas-based Patrick Pitman, CEO of E-business Coach, Inc. “There’s no executive team to bounce ideas off. The owner is often the senior person in the organization. It can be lonely.”

Pitman explained that many of his clients report stress relief after talking to him and gaining new insight. 

If you suspect you may benefit from a business coach, the first step is to identify the type of coaching you need. 

In general, a business development coach is a good bet if you have a well-defined problem that can be solved with a burst of outside expertise from a subject matter expert. Generally, these types of relationships last 8 to 12 weeks and result in a well-defined solution quickly.

A personal development coach is generally a longer-term engagement–usually lasting several months or a year. A personal development coach can help guide you as you clarify your values, consider possibilities, and ponder significant issues about your business’s direction or leadership style. If you pursue this type of coaching, it’s essential to carve out the time to commit to the process.

“Change can be slow. Give yourself the room,” Pitman suggests.

 

Signs You Might Need a Coach

There’s no one-size-fits-all threshold for when coaching makes sense. But, if you are experiencing the issues below, coaching may help you move forward.

  • You find yourself returning to the same problem over and over again. For example, you may know that you have a great sales team, but your customer support network needs work. You make changes, but your customer service team still doesn’t quite sing. A business development coach can help.
  • You face issues outside your area of expertise. Entrepreneurs often start a business because they are passionate about the product or service they offer. However, over time, elements of the company outside of that core passion, such as staffing, accounting, inventory control, and marketing, can sap the joy that came from launching the business. A business development coach can support you through areas of work outside of your core knowledge and interest.
  • You are missing your revenue goals. A business development coach can help you identify the issue, refine your business plan, identify areas where revenue may leak, and brainstorm new marketing or business plans with you.
  • You feel overwhelmed. When you own and operate a business, the work and emotional demands can eat away at the fulfillment you once found in running the business. A personal development coach can help you find your way again.
  • You are ready for the next thing. But you aren’t sure what that is or how to proceed. A personal development coach can help by focusing your thinking and refining the next steps for your business journey if you face these issues.
  • You feel stuck. Sometimes fresh perspective and insight from an outside source can help you put a finger on the issue and move forward.
  • You need an accountability partner. A coach can provide the push to get things done by serving as a person who helps you stay on track with your goals and moves you forward as you tackle new or complex projects.

 

What to expect from a coach

Different business coaches offer different services and use different mediums to connect with clients. Business coaching is available by phone, via Zoom, and in-person. While most coaches provide individual services, some offer group sessions.

Christal Allen-Harrahill, the Las Vegas-based owner of Business and Life Coaching with Christal, said that some small business owners enjoy local group sessions as they provide a peer group that helps drive results and creates relationships with local people.

When you meet with a coach, the two of you can:

  • Address specific business problems.
  • Set goals and do overall business planning.
  • Discuss methods for over-the-shoulder consulting on a variety of issues.
  • Create strategic plans, including succession plans, if you suspect that you may want to step away from the business to focus on other endeavors.
  • Explore ways you can improve your connections with those around you through stronger relationships.
  • Clarify your values and mission as a business owner and entrepreneur.

 

What a Coach Can’t Do

While the coach can help you feel equipped to do things, the coach won’t do things for you. For example, a coach can guide your decision-making but won’t make your decisions for you. A coach can help you set goals and plan to achieve them but won’t join your team.

“I always tell clients that I’m not a fairy godmother,” said Allen-Harrahill. “It’s a two-way relationship. Ultimately, you need to take action. But, I can help you face mindset issues that might get in the way or work through issues with you.”

Pitman agreed. 

“A coach can’t make decisions for you. A coach is a facilitator of your own decision-making,” he said.

 

How to Find a Coach

The coaches I talked with agree that your network is the best way to find a coach. Ask your business acquaintances who they have used and ask for a referral. If you are looking for a business development coach, your industry contacts can help you find people who specialize in your line of work. 

Once you have a few leads, preview the coach’s work on social media. Check out his or her YouTube videos and read online newsletters.

For personal development coaching, a good personality fit is essential. Allen-Harrahill suggests meeting the coach before proceeding.

“Do a quick discovery call to see if there is synergy there,” she suggested.

 

Budgeting for Coaching

The cost of coaching varies based on the type of coaching you are seeking. Ongoing coaching usually involves a monthly fee that can range from $300 to $500 a month or more depending on the specialty and expertise. If you opt for ongoing coaching, make sure you are committed to making the time to dedicate to it.

Coaching for specific business problems varies based on the complexity of the issue, the time to resolve it, and the industry. Other factors can also drive costs. For example, it’s generally less expensive to work with a coach via Zoom or by phone. However, depending on the issue, it may make sense to bring a coach onsite, even if it costs more. When judging the price of coaching, consider the cost of not solving the problem in addition to the cost of the coach.

 

Take the leap

Getting a coach can change the trajectory of your business and your life as an entrepreneur. I encourage you to look into finding a great coach to help you reach the next level in your business.

 

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A Quarter of Businesses Fail for this Reason : How to Avoid this Trap

As a small business owner, you have the heart of an entrepreneur. You are passionate about your business, driven, and willing to do anything to see it succeed. But, the sad truth is that many companies fail. According to Business Insider, more than 50% of new businesses fail in the first five years.

The owners of the failed businesses were also dedicated, passionate and driven. But, about a quarter of them had one thing in common–they didn’t have the right team in place.

To be sure, businesses fail for a variety of reasons. Common issues include product concerns, cash flow issues, or lack of demand. And, indeed, many businesses have been ravaged by the economic fall out of COVID-19. But, statistics show that staffing issues are a leading cause of business failure.

While that figure may seem daunting, with the proper perspective, knowledge about staffing options, and the right plan, you can take steps to ensure that staffing issues don’t sink your business.

 

The Right Team Can Help Your Business Soar

As you launch your business, it’s tempting to want to do everything yourself. This instinct is understandable. After all, you are passionate about your business. You care deeply about its success, and you know you’ll work hard at any and all tasks. What’s more, it’s challenging to spend money on staff when your work is in the start-up phase.

But, even the most talented entrepreneur needs help and support with some tasks. It makes sense for you to focus on the things you do best and the things that will make your business succeed.

To free up the time and headspace needed to do that, outsource tasks that aren’t central to your core business to specialists. For example, social media can be tough to do well. But, a social media manager can help. The same goes for bookkeeping or taxes. 

Other tasks just take time, and that’s time you could spend on your business. For example, routine administrative work like calendar management or travel booking can eat up large portions of your day, keeping you away from the work that will help your business succeed.

As you start your business, remember that you don’t need to focus on mastering every task. As the executive and founder, your focus belongs on the core business and making it succeed.

 

Build a Team

There are a lot of methods for building a team as you start and grow your business. You certainly don’t need to source a full-time, on-site staff right out of the gate.

Freelance specialists and virtual employees are an excellent resource for you. Here’s how each works:

 

Freelance Resources

A freelancer or contractor is someone with particular expertise who can join your team as an independent contractor. Businesses can use freelancers on an ongoing basis, for specific projects, or for a set amount of time. Some freelancers have several clients, and sometimes they just have one or two. 

Much of the available freelance talent is comprised of people–often mothers of young and school-age children–with deep business experience, extensive subject knowledge, and a need for flexibility. In many cases, a desire to better balance home and family life leads to a freelance career. These top-notch professionals can provide expertise and expertly fill your needs.

Freelancers are self-employed and work on a project-based basis. So, you don’t need to make long-term commitments as an employer. As contractors, freelancers pay their own payroll taxes and other expenses.

 

Virtual Employees

If you are looking for a more traditional team member, a virtual or remote employee might fit the bill. This is a good option if you are ready to take on an employee but not ready to rent office space or provide some of the other office life trappings. If your business is located in an area where it’s tough to find people with the right skill set, this is a great option. 

You can find virtual employees who are looking for full and part-time work. Generally, people looking for remote work opportunities are doing so to find a better work/life balance. 

When you hire employees, you cover payroll taxes and other associated expenses.

The Internal Revenue Service (IRS) has set guidelines for determining if someone is an employee or an independent contractor. 

Both are excellent options and can help your business grow and thrive.

 

Top Reasons to Use Freelancers or Virtual Staff

There are several reasons that freelance and virtual talent are an excellent option for your growing business.

  • Quality. The quality of freelance and virtual talent that’s available is genuinely remarkable. Whatever your need, you can find a dedicated, driven, experienced person to help you on a freelance basis or as a virtual team member.
  • Flexibility. Freelancers and virtual staff are used to doing what it takes to get the job done and offer flexibility in skills, hours, and costs.
  • Logistics. Freelance and virtual staff often provide their own computers, office supplies, and space. 
  • Availability. When you hire freelance resources and virtual team members, you aren’t limited by geography to find expertise and support. You can find and hire a team member who’s located anywhere with good internet access. 

 

How to Get Started

The first step is to determine the type of help you need. To do this:

  • Consider the needs of your business and make a list of the tasks that must be done.
  • Put a star next to those activities where you have the expertise, time, and passion for doing the job well.
  • Draw a circle around those that don’t make sense for you to do. 
  • Make a list of the tasks you’d like to assign out and consider what type of help you need to accomplish them.

 

Find a Talent Partner

Using a platform like HireMyMom.com is a great way to source qualified candidates who are specifically looking for remote and contract work. HireMyMom has helped thousands of small businesses find the perfect candidate for their business while helping place thousands of mom professionals in their dream jobs. You can save time and money by turning to a site dedicated to connecting driven mom professionals with small businesses. 

When you post a job on HireMyMom, you’ll find a community of dedicated, professional women who are actively seeking opportunities with like-minded employers. When you post your job, you’ll quickly have access to a wide array of qualified candidates who will be dedicated to helping your business succeed and grow. The site attracts job seekers from across the country with various specialized skill sets and a desire to work hard for you.

If the prospect of a nationwide search daunts you, consider our concierge service to help reduce the amount of leg work you need to do. HireMyMom’s Concierge service was created for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process. With our full-service Concierge service, our HR Specialists will do it all for you from start to finish and present you with the top candidate(s). 

Visit HireMyMom.com/employers to start building your dream team.

 

 

 

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How to Help Your Small Business Thrive in Uncertain Times

With everything that’s gone down in 2020, it may be time to look at your business with fresh eyes to assess your current state and determine where you are headed. One way to do this is to perform a SWOT analysis. SWOT stands for:

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

This analysis is quick and gives you a good sense of where you are at this point, where you are heading and how to make the most of every opportunity. Grab some paper and a pen (or sit down at your computer) and use this guide to get started. Here is a free worksheet to help you in this process.

 

Assess Your Strengths

Let’s start with the positive. Make a list of the strengths your business shows right now. They may be the same as pre-COVID-19, or they may be wildly different. Either way, be generous with your strengths. Include things like a great staff, dedicated customers, and your killer website or social media presence. The objective here is to get a good handle on all the things you have in your corner. Listing strengths helps affirm all the things that are going well. Put yourself in the shoes of a customer or staff member and consider your business from that perspective, as well. 

 

Consider Your Weaknesses

Next, make a list of the flaws you see in the business right now. Like the strengths, you may see faults that resemble what you saw before or a different set of disadvantages. It’s essential to create a complete and honest list but think big picture. Don’t include small issues that happen on a one-off basis, like a customer complaint or a minor hiccup. Don’t be overly critical. The goal here is to objectively consider areas of your business that could use some attention. A good list of weaknesses makes it easier to address any issues and solve for them going forward.

 

Identify Your Opportunities

Now, it’s time to look at your opportunities. The world has changed in the last six months, which likely means new opportunities have opened. The point of considering opportunities is to see new possibilities–both short and long-term options. You may see a long list of options right away. If you are struggling, that’s understandable. But, try to identify at least three opportunities on the horizon. Cast a wide net. Here are three ways to help frame your thinking:

  • Jot down the opportunities you have traditionally pursued if they are still viable. 
  • Consider what new avenues may be available for the future. You don’t need a plan to pursue the opportunity to list it–it’s ok just to see the prospect and note it. Planning to capitalize on the opportunity can come later.
  • Think of opportunities in many ways–perhaps you have a chance to hire a virtual staff member to bring in some expertise or reduce your workload or that of a team member.

Generating a list of possibilities will make you feel better about the future and start the wheels turning for new options in the future.

 

Outline Threats on the Horizon

Finally, write down the threats facing your business right now. I know–this can be scary. But, don’t be afraid to list the risks. Identifying them and committing them to paper won’t make them more likely to happen. Instead, looking at the list of risks can defang them a bit and make them feel more approachable. 

As you think about the threats, identify those you can control and those you can’t. For example, you can’t control what happens with the pandemic. But, you can make a staffing tweak that reduces the threat of staff turnover. List both in different categories to make them easier to assess.

 

Sample Worksheet

Here’s a worksheet to help you conduct your SWOT analysis. As you can see, it’s not fancy, but it serves as a good starting point for organizing your thoughts. You can also download one using the link above.

 

Products/Services            Staff               Marketing        General Environment
Strengths
Weaknesses
Opportunities
Threats (Use an * to denote threats outside of your control)

 

Final Tips Before You Get Started

Here are my best tips for conducting a successful exercise:

  • Do your initial thinking, then set it aside for a week. I find creating this space helps make the reflection more in-depth and more insightful.
  • After a week passes, revisit your work and write down your initial edits. 
  • Do this again over a few days before you start making plans to address what you uncover. 

Once complete, file your completed analysis. Review it in six months to see how things have changed and how much progress you’ve made. 

 

This is the Perfect Time to Conduct a SWOT Analysis

With so many things going on, spending an hour conducting a SWOT analysis may seem like a low priority item. But, this is a great way to look at your business with fresh eyes and consider how the future may unfold. I always find this process valuable, and I look forward to hearing what you learn. Send us an email and share your experiences. 

 

 

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3 Powerful Ways Remote Teams Can Help Your Small Business Grow

If you are a small business owner, chances are you’ve faced the challenge of how and when to hire someone to join your team. Many small business owners start out by themselves or with only one or two others, but as the business grows so do the roles and needs. And with the recent mandatory shift to working remotely, more businesses are seeing the benefits of a remote team. But what many may not know is there are many other positives to this virtual work approach.

 

More for Your Money

You get a bigger bang for your buck when hiring remote workers. Job seekers looking for remote work value their freedom and flexibility over an office job and may be willing to work for less than a traditional employee. And many small businesses have found they can fill many roles with independent contractors which is more cost effective than hiring an employee with benefits. 

The average cost of health insurance for U.S. employees is close to $15,000 according to SHRM. When you consider those cost savings, hiring independent contractors for remote work sounds even more advantageous.

The IRS has set guidelines for determining if someone is an employee or an independent contractor. In general, if the business owner is paying for the result of the work, rather than the ability to control how the work is performed, then the position is likely suitable for a contractor rather than an employee.

 

More Specialized

Instead of hiring one person to do a variety of jobs, having a remote team allows you to hire multiple team members each with a unique set of skills. Many virtual professionals today work for more than one person and therefore get very good in a set of skills. No longer do you have to hire an “all-in-one” candidate to do customer service, administrative tasks and social media.

Instead, you could look for specialized talent like:

  • A Facebook ads specialists to create and manage ad campaigns to bring more sales and customers to your business.
  • A customer service person to respond to your customers needs and questions.
  • A content manager to create and manage content for social media, blogs and email campaigns.
  • A marketing person to create lead magnets and other marketing ideas to grow your business.
  • An email marketing specialist to create email campaigns for your customers or to improve the client onboarding processes.
  • A YouTube, Instagram or Pinterest specialist to increase brand visibility, drive traffic, grow your email list and increase your customer base.
  • A virtual assistant to manage your day to day tasks such as email, phone calls, and other routine tasks so you can focus on your business.
  • A project manager to oversee your projects and keep them running.

 

Better Retention 

With remote positions, you can attract and retain quality professionals. In a recent study, 95% of employers reported that working remotely has had a high impact on their employee retention rate.

For moms, working remotely provides the ability to have a better work / life balance. For instance, if a child is sick, mom can continue to work while monitoring their child. In the same way, she can take a break to go watch her child’s school performance and make up the time if needed. Having the ability to work remotely is hugely valuable to moms which makes remote positions very attractive. 

 

Having the ability to hire the right person for the right job and pay a fair rate enables small businesses to grow faster than having to hire full time employees. When combined with all the additional benefits, establishing a virtual team becomes a real advantage for many small businesses.  If you’re looking to grow your remote team, we’d be grateful to help! 

 

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How to Use This Time to GROW Your Business 

How is your business doing at this time? Are you thriving, barely surviving or somewhere in the middle?

I know for many, business has slowed. So I want to propose that we make lemonade from lemons. 🍋

What are some areas of your business that you could improve upon?  What are the weak links? Or where do you get bogged down in your business?

These are the areas you could use this time to improve upon and accelerate your growth.

Here are a few ideas on how to use this time in a positive, business growth way provided by some of the talented Mom Professionals on HireMyMom…. who would love the opportunity to work for you right now.

📈 Update or implement CRM to maximize your customer communications and sales efforts.

📌 Get your business on Pinterest to increase brand visibility, drive traffic, and grow your email list! So many businesses are missing out on this huge source of traffic.

🎯 Create or improve client onboarding process. Welcome clients to the company with an informative, value-based email campaigns.

📩 Hire someone to manage your inbox and customer service, so you can focus on what makes your business awesome!

⏰ Automate systems in your business.

📊 Create and update processes and workflows.

💡 Revamp your website and content.

📝 Create new content for social media, marketing and blogs.

💻 Digitize your training manuals and other documentation.

📸 Elevate your branding with lifestyle images or new product images.

🖥 Create an online course to sell your expertise.

🧾 Get your accounting and bookkeeping in order.

🎥 Create webinars from your expertise to attract new clients.

🌿 Create health engagement for your team: wellness check ins, online challenges and more.

How many of these do you need for your business? 

Each of these are jobs that the talented Mom Professionals ♥️ on HireMyMom can help you with!  And I can tell with 100% certainty they will SO APPRECIATE you!

Click here to POST your JOB now!

 

 

 

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7 Essentials To An Independent Contractor Agreement

As a business owner, you often take on the roles of many people. You can find yourself working long hours and doing all of the work by yourself to keep your company afloat. When it gets so much that you can no longer keep up, it’s time to hire!

You’ll want to determine if the job you are hiring for is a contractor role or an employee role. You can learn the definitions on those here and get some additional advice here. 

If you are hiring freelancers or contractors an independent contractor’s agreement will help you outline the details of the work to be performed, terms of the agreement, compensation, and any additional important details. 

In today’s article, we will discuss the importance of a contractors’ agreement and some key components you may want to include when creating one*.

Statement of Relationship

This is the opening of the contract that discloses the parties the agreement is between. The Company name is indicated and from that point on, referred to as “The Company”. The Contractor’s name and his/her company (if applicable) is also indicated and referred to as “The Contractor” from that point on.

This piece of the agreement is extremely important to get right especially when it comes to the contractor being able to prove his or her work status. It protects against employee misclassification.

The contractor-client (Company) relationship is a business relationship, not an employer-employee one.

Scope of Work

This part of the contract highlights the work the Contractor will be doing for your Company. If there was an SOW (Statement of Work) drawn up (which is recommended), it would be included here.

Note: A Statement of Work (SOW) is a document within the contract that describes the scope of work and/or project being performed as well as performance expectations.

Payment and Billing Terms

This is an important part of the contract. Rates agreed upon should clearly be disclosed here along with the terms of billing and form of payment.

The rate of pay should have been discussed and agreed to ahead of time along with any commission rates (if applicable). For payment, it should be discussed with the Contractor how you would like to be invoiced and the payment dates.

Party Responsibilities

This part of the agreement applies especially if there are multiple departments involved within your Company that your Contractor will be performing work for or collaborating with. This is a good opportunity to present the review and approval process, set the standards of communication and to also have your Contractor provide proof of insurance.

Deadlines and Timelines

The Contract term (length) should go in this section of the agreement. If you don’t have one, it’s good to at least set a contract review/renewal date.

If this contract is for a project, the timeline or approximate timeline should be specified. If the project is large enough, milestones can be outlined as well. Clear goals and targets should be outlined. The more details you can include the better. This will ensure clear expectations and communication between yourself and your Contractor.

Termination

Not all agreements work out. Sometimes they have to come to a close. All contracts need to have a termination clause.

The termination clause offers the right for both parties to cancel. Reasons to end the contract should be clearly stated. Some considerations include nonpayment, breach of contract, and business disruption.

When considering the termination timeline most contracts can end with 30 days written notice from either side.

Non-Disclosure/No Compete Clause

Unless your contractor is designated to only working with you at the time of the agreement, having them sign a Non-Disclosure or No Compete clause might be difficult.

If they have more than one client, chances are, at some point, they might be working with your competitors.

You can, however, cater to the non-disclosure specifically in reference to the information you share with them about your company. 

Other Considerations

It’s always advisable to have a legal advisor review your contract before it officially falls into the hands of a Contractor. Once reviewed, it may be able to act as a template for future contract work as well.

 

For more information, see:

 

*HireMyMom.com (HBWM.com Inc.) does not provide tax or legal advice. The material contained herein is for informational purposes only and does not constitute tax or legal advice. Readers should consult with their own tax advisor or attorney with regard to their personal and business tax situation.

We have some amazing Contractors right here on HireMyMom. You can see what other business owners are saying about our services here.

Ready to start find a great candidate now? Click here to get started.

 

 

 

 

 

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3 Important Reasons Small Business Entrepreneurs Should Avoid Mega Job Sites

As a small business entrepreneur, you no doubt have been faced with the demands running a business requires. There is always a to-do list a mile long from tracking expenses, updating your website, email marketing and creating social media content with just not enough hours in the day to tackle it all. 

Maybe you have reached that pivotal point in your business where you can begin to set aside a budget and outsource the tasks you either don’t have time to do, don’t have the skill set to do (and don’t desire to learn) and/or don’t enjoy doing so you can focus on more important tasks like revenue generating activities. It’s an exciting step to reach in your business but it can also be a scary and overwhelming one. 

Now that you are ready to spend your valuable time looking for and interviewing potential candidates who are qualified and a good fit for the mission of your business, it’s tempting to turn to mega job sites like Freelancer and Upwork as they can seem like a logical place to start but they aren’t always the best option for small business entrepreneurs and here are 3 important reasons to think about:

 

  1. Overseas Workers

Many of the freelancers and subcontractors you find on mega job sites live outside the U.S. and while you may find their rates to be cheaper than a U.S. based worker there are important factors to consider such as:

  • Language and Culture Barriers. If you are looking for someone to respond to or create emails, social media comments and blog writing, you could be spending more time proofing and rewriting content than actually creating it yourself. Hiring someone to create content on your behalf should have a good understanding of how to represent your brand voice and business. Language and culture barriers can make finding a qualified candidate well versed in U.S. business culture difficult.

    For example, it may be customary and an understood practice in the U.S. for a client and contractor to have a co-creative working relationship with good communication being a “no brainer” but in other countries, this practice is not well understood resulting in you finding yourself constantly having to follow up with your contractor for status updates. Spending more to hire a high quality U.S. based candidate is well worth it in the long run. 

 

  • Legal and Tax Ramifications. You may not be hiring a part-time or full-time employee but that does not exempt you from legal or tax obligations and when you hire workers from other countries those rules and regulations can become even more complex. 

 

  • Time Zone. Hiring workers that are half a day ahead of you can often work against you. Let’s say you are just getting your day started at 10am and wake up to an email from your contractor who is delivering you the project you asked for but it’s plagued with mistakes and issues but unfortunately your contractor is 12 hours ahead of you and are already offline for the day. Now you have to decide if you are just going to fix it yourself or wait another day for it to be corrected versus working with a U.S. based contractor who can respond much quicker and not delaying your project.

 

  1. Mega Job Sites Take A Percentage Of Earnings

Here’s a recent email we received:

“Hello, I am a freelancer who currently uses Fiverr and UpWork to gain writing gigs. I write website content and articles for businesses. I am tired of paying out 20% per project…..”

As a small business entrepreneur, you may not be aware that mega job sites take a percentage of earnings from the freelancers you hire. For example, if a person’s rate is $20 per hour, they can expect to earn around $16 per hour which means freelancers on mega job sites will actually charge more than they should for their work and skill set in order to help offset the fees that are deducted which means you pay more for the quality work you can expect to receive. 

 

  1. Scammers.

Anyone can create a free profile on mega job sites so quality and legitimacy are not guaranteed. As can be expected on such an open platform with millions of job seekers from all over the world, there is the potential for scams: 

  • Freelancers who do not perform the work themselves (so you are hiring someone based on their credentials and they are in turn outsource it to someone else who is less qualified but still charging you a higher rate. Yes, this happens.)
  • Freelancers who have fake reviews in their profiles and they can actually remove negative feedback as well (yes Feedback Removal is a real thing). 
  • Freelancers who have fake identities and therefore claiming to be of different nationality than they actually are. 

This means you will spend way more time than you need to in order to weed through applicants to verify they are who they say they are and can do the work they claim they can do. 

As a small business entrepreneur, don’t let this process overwhelm you. We have talented North American-based mom professionals ready and qualified to tackle your jobs and projects so you can focus on growing your business. The candidates on HireMyMom pay a small membership fee to receive these job leads so they are more serious job seekers who are willing to invest in themselves which also means you will not get 100s or 1000s of applications from a platform that lets anyone sign up and apply for free. 

At HireMyMom.com we are mom owned and mom run. We are entrepreneurs running our own small business. We understand the needs and challenges of both sides and we aim to create a platform that works perfectly for both. Unlike the mega career sites and platforms, HireMyMom.com focuses strictly on home-based jobs and projects that work perfectly for today’s savvy entrepreneurs and modern small business owners just like you!

Over the past 12+ years, HireMyMom has helped thousands of small businesses find the perfect candidate for their projects while helping place thousands of mom professionals in their dream jobs. We do that by providing a platform that brings the best group of qualified and passionate women together with the best group of successful and growing companies who are looking for highly qualified virtual professionals with skills, experience and expertise. 

 

Why Post Your Jobs Hire My Mom

We all know….. Moms are awesome. Moms are reliable. Moms are dependable. And moms make great virtual employees or contractors.

FACT: Over 5.4 million mothers put their careers on hold to stay home with children*. That adds up to a lot of talented women with experience, education, skills and the motivation to find flexible work that can be done from their home office. (*Source: U.S. Census Bureau)

  • Save time.
  • Save money.
  • Save on office space and office equipment.
  • Save Your SANITY!
  • We do NOT take any commissions from You or our Job Seekers!
  • You will have more time to focus on your clients and improve your business.
  • Your project or job is posted to our entire pool of talented work from home candidates saving you valuable time.
  • You save money by not paying high salaries and benefits for traditional employees.
  • You interview, evaluate and decide which candidate is best suited for your business (or you may choose our Small Business Concierge program and allow us to do it all for you).
  • We provide the candidates. You provide the work. We get out of the way.
  • We’ve been around since 2007, and as moms and entrepreneurs ourselves, we are committed to helping small businesses, entrepreneurs and moms find mutual success!

POST YOUR JOB NOW!

Who are HireMyMom Professionals?

They are talented, experienced freelance professionals looking for real work from home jobs in a variety of fields including:

  • virtual assistants / administrative assistants,
  • blogger / writers / editors,
  • social media marketers,
  • marketing / public relations / advertising, 
  • legal & real estate assistants,
  • researchers,
  • graphic designers,
  • accounting / bookkeeping / payroll,
  • web designers,
  • customer service reps / sales,
  • e-commerce specialists,
  • human resources, and more!

POST YOUR JOB NOW!

 

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3 Ways A Virtual Assistant Can Help Grow and Scale Your Small Business

When it comes to starting your own business there’s a lot to think about. Although being your own boss can be very rewarding, it also comes with a lot of responsibility which often translates to you wearing ALL of the hats.

In the beginning, this can be manageable however, as your business starts to grow, so do the “growing pains”. There’s only so much time in a day and there’s only one of you!

Bringing someone onto payroll involves training costs, costs for additional office space, furniture, and supplies plus, don’t forget there are government rules and regulations to follow before and after you hire.

This is where having a Virtual Assistant could really come in handy. If you don’t have the funding to grow your company internally, a VA can provide you with the support your business needs at an external level.

What is a Virtual Assistant?

A Virtual Assistant is a real person. They are professionals who provide support to your business from a remote aka “virtual” location. They have their own equipment and space to work in. This means a VA could start working for you almost immediately with minimal cost.

What can Virtual Assistants do?

A Virtual Assistant can help in many ways but typically, they take on the mundane tasks, business maintenance, and customer service that company owners are often too busy to keep up with. This includes:

  • Filtering and responding to emails
  • Managing social media
  • Bookkeeping
  • Fielding and making phone calls
  • Appointment booking and tracking
  • Market research
  • And more

3 Ways A Virtual Assistant Can Help Grow and Scale Your Business

Now that you know what a Virtual Assistant is and the common tasks they perform, let’s talk about the many ways they can help your business scale and grow.

There are three stages to any business’s marketing funnel – customer acquisition, customer after care, and customer retention.

A Virtual Assistant can help you scale and grow your business at each level. Here’s how:

  1. Customer Acquisition

    At a lead generation and customer acquisition level, your VA can:

  • Create and manage your social media accounts.
  • Help you stay up to date with sales and promotions and website content.
  • Perform market research and competition tracking.
  • Help plan and organize events you might host to attract new clients.
  • Answer any emails that come in from potential customers and guide them towards booking an appointment with you (service business) or purchasing a product (e-commerce business).
  • Your VA can also help you form alliances with other businesses by reaching out to them on your behalf.
  1. Client follow up and after care

Once a customer has made a purchase, you want to ensure they are happy and this is also the best time to upsell and promote other services and products you have. You can use your VA to:

  • Contact your customer after the purchase or service to make sure they are happy.
  • Reach out for a customer review or testimonial.
  • Offer an upsell or friend referral incentive.
  1. Customer Retention

    A lot of businesses spend most of their time at the acquisition level but, customer retention is important for company sustainability and is something that shouldn’t be overlooked. Your VA can improve your retention rate by:

  • Reaching out to your customers when they are nearing the end of their product supply or coming close to needing service, to encourage purchasing or booking again.
  • Circulate blog posts, new content, newsletters, and more to help keep your existing clients in the loop.
  • Your VA can help spread the news to your existing clients whenever you have a sale or promotion. This will encourage repeat business and/or referrals.
  • You can create a customer appreciation event and have your VA spearhead it from start to finish.

Whether you use your virtual assistant to market your business, handle your books, or manage your emails, they can really help alleviate the stress and workload that so many small business owners face.

Ready to find the perfect VA for you? Here are some important things to consider:

Time Zones: Make sure that if there is a time zone differential, it’s compatible with your schedule and your company’s operating hours.

Languages Spoken: You want to make sure your VA can speak and write fluently in the languages you prefer. At HireMyMom, our site is primarily for N. America so English is the native language of job seekers.

Education, Experience, and Skills: You want to make sure that your VA is qualified for the tasks you need them to do. Graphic Design or Accounting? Customer Service or Ad Creation? It’s important to hire someone who is strong in the areas you need them most. You wouldn’t for example hire a sales and marketing VA to do your bookkeeping and accounting. Carefully screen your VA applicants and keep an open mind. They are there to help you after all. If you find you don’t have time or don’t care to go through the lengthy hiring process, check out the VIP Small Business Concierge package available to hand-select virtual professionals for you.

Tools: You may want to consider providing a useful assistant tool or two to maximize productivity and ensure all the necessary work can be completed on time.

At HireMyMom.com, we’ve had a lot of success matching employers and VA’s. Here’s what some of our happy employers have been saying:

“I have been a great fan of your service for many years. The quality of the people who I have found have been consistently exceptional, and at very affordable prices. I’ve also referred HireMyMom.com to many of my friends and colleagues, and will happily continue to do so.”  Paulette Ensign, Tips Products International

“I was able to grow my company with your service and were now in 5,000 stores. We have five moms with us. Always referring my friends who are business owners and telling them how smart these women are and amazing to work with.”   Chris-Tia Donaldson, Thank God Its Natural

I wasn’t sure what to expect when I submitted my request for a Web Guru to HireMyMom and I have to admit, I was blown away with the response. The quality of the applicants far exceeded my wildest expectations! It is very apparent that each applicant is highly qualified for my project. I am very excited to be working with such talented professionals. I am spreading the word to my business associates. HireMyMom.com is a real wealth of professional talent.”  Teri Hurley, Owner/Operator, Endless Love Travel

Are you ready to take the next step to help grow your business? Click here to post your job and find the perfect VA for you and your company.

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