Tips for Hiring the Best Virtual Assistant For Your Business

If you are an entrepreneur or small business owner, there comes a time when you can no longer do it all yourself. At that point, you have to decide what to do. Do you (A) stop growing and give up or (B) do you find someone to take on some of your daily tasks? I think for most the answer is (B).

So how do you find and hire the best a work from home virtual assistant?

Where to Find the Best VAs
Tim Francis, owner of ProfitFactory.com has been using Virtual Assistants (VAs) for many years and has learned the tough lesson of why overseas VAs are not the best solution. He now recommends HireMyMom.com as the BEST choice for his company and his clients for the following reasons:

  • Similar or same time zone: I’ve got my VA doing both business and personal tasks for me. She’s calling prospects to invite them to my live, in-person events. She’s coordinating our venue, partners, and volunteers for the production of our live events. All of this is WAY easier if she’s in the same (or similar) time zone as me.
  • Excellent English – both written and spoken: Most Moms from HireMyMom.com are from the corporate world, so they’re usually quite good with spoken and written English. This makes working together WAY easier. My assistant catches spelling errors I make in blog posts, can suggest similar keywords when talking SEO, and can send basic emails on my behalf.
  • Reliable electricity and internet: You probably don’t realize how vulnerable overseas VAs are in this regard. In my earliest days, I was trying to work with a VA from India. Suddenly she went “radio silent” – wasn’t writing or responding to me. A week later she suddenly re-appeared online with a flurry of messages. Turns out there was political infighting in her region and a corrupt politician had the electricity to her region shut off. No power = no internet = no VA. Canadian and American VAs are far more stable in this regard.
  • Same culture: I also have tried working with VAs from the Philippines. Nicest people on the planet. In fact, TOO nice. They were so terrified of offending me; they’d totally shut down if I asked for feedback and/or suggestions. They’d rather be “yes-men” and women than take ANY risk of offending you. Not productive. North American Moms on the other hand will (usually) be both gentle and honest.
  • Punctual: A few years ago I hired a half-dozen contractors on Elance. All were from India or Pakistan, and literally 100% of them were late on 100% of projects. As in, everything took at least TWICE as long as they quoted. Two week projects turned into 4 weeks, then 6 weeks very quickly. In my experience, North American Moms, though, are generally quite solid in their commitments.

The Hidden Cost of Mistakes and Delays
When hiring a VA, it’s easy to just hire the least expensive option offering $10/hour vs. $15-20/hour, right? WRONG.

If you are waiting or paying for costly mistakes then your costs just went up. It is better to hire and train someone qualified and eager to work and pay them an hourly rate that saves you headaches and problems.

So What’s the Catch?
You may be wondering why these “qualified, talented, professional” Moms would be willing to work for $15-20/hour instead of the a corporate salary with benefits. For most of these Mom Professionals this is a good deal for them because:

  • they don’t have to pay for costly child care ($6k-$16k per child per year) as many work during naps, hire a part time sitter or work while their children are in school,
  • they save a good chunk of time every day by not having to commute or dress in fancy business clothes every day,
  • they save money on gas and business attire since there is no commute or need for fancy business clothes,
  • and they value freedom and flexibility to work from home!

What’s in it for the Mom Professionals?
In addition to saving time and money, the #1 benefit for moms is flexibility to be with their family! I speak from experience here as shortly after completing my Master’s degree, I had my first child. All of my lofty career goals went out the window, and I begin freelancing and working from home when I realized working full-time outside the home was too unbearable for me. That was 20 years ago. Gulp! Here I am today helping other Mom Professionals do the same thing.

In addition to flexibility, these Mom Professionals want to:

  • Make some extra money to contribute to household income, save for vacations, college savings or just “fun money”.
  • Avoid a big gap in their resume while they take time off from their full-time career to focus on their kids
  • Have meaningful, adult interaction as well as express and use their creativity and professional skills

As you can see, hiring a work from home Virtual Assistant is a win-win for Businesses and Mom Professionals. Business owners have more time to work on more pressing business needs, and Mom Professionals are able to work flexible schedules and have more time with their families. Go ahead and take that next step. You won’t be disappointed.

If you need help with hiring, try our Small Business VIP Concierge service and we can do all the hard work for you from posting your job, to interviewing, to selecting the top candidate(s) for you!

If you are a Mom Professional, check out some of our current job postings.

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5 Tips to Improve Your Writing

Writing is an important part of marketing and advertising these days. Even if you aren’t doing either of these things, you might still have a personal (or business) blog, or simply want to improve your writing skills. Whatever your reason for writing, we can always improve!

If you’ve ever wanted to expand upon your writing skills for personal or professional reasons, read along for some of our top tips.

Practice

If you want to improve your writing, you have to practice! This can begin with reading others’ writing – blogs, newspapers, books and magazines, to name a few, and going from there.

It might be helpful to start your own personal blog, or a blog based on your current industry.  If you don’t feel ready to publish for the world to see, write on your own time. You can create your own daily journal, or write a short story that’s updated on a weekly basis.

The more you write, the more comfortable you become. Once you’re comfortable writing, you can work to improve sentence structure, grammatical errors, and flow.

Gather feedback

When we write our own pieces, it’s hard to disconnect.  Ask a friend or family member to review your writing for errors, flow, and any other suggestions.

They can also let you know if you need to be more concise!  Sometimes we get on a roll with writing, and we tend to get a bit too wordy.

Develop your own style

To find your own style, begin by writing in a variety of ways.  From standard AP style to casual blogs, it all requires some different perspectives.  If you really want to improve in general, try to incorporate them all.

From here, you can discover what you like best! Discover your own style. Is it more conversational in nature? Do you enjoy technical writing?  You might stumble upon a skill or career that you never knew you had!

Tell stories

The best writing and presentations includes telling stories. People want to relate to you, so it’s important that you incorporate details that allow them to do that. Stories are always more interesting and give your audience something to relate to.

Whether you’re writing a more “dry” piece or writing for an entertainment magazine, short stories are intriguing.  You can write about the subject(s), something that happened to you, or a story from history that supports your premise.

Put yourself out there

Writing doesn’t have to be scary, nor do you have to be a professional to get started! You can create a free blog on sites such as WordPress, and it takes almost nothing to get started – just some time.

If you have a message or story to share with the world, put yourself out there on a regular basis. This can only improve your writing, as well as keep you writing on a consistent basis.

When you write often and always look for improvement, you’re well on your way to developing more skill and accuracy as a writer!

Keep learning. Keep growing!

At HireMyMom we want to help our Mom Professionals continue to learn and thrive in their business. We often provide free online training. Learn more about our memberships and how you can join a supportive faith-based community of Mom Professionals!

YES! Tell me more!

 

 

 

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4 Tips to Be an Effective Work From Home Boss

There are many tips out there on how to be an effective manager, but it goes to another level when you’re managing a remote team.  Your workers are out of sight, and it’s very important that you manage them, hire the right people, and still stay sane in the process! Managing home based employees can be a challenge at first, but it will give you more flexibility and freedom if you master it.

Read along for some of our best tips for management of remote teams.

Manage reasonably

Since you can’t physically be with your employees, it can be tempting to micromanage every task, client, and project.  But this goes against everything that work from home can be – flexible and less stressful.

You must start by trusting your employees, and that comes with hiring the right people.  Hire those who know if they’re productive independently, and who never give you reason to question what they’re up to.  With work from home jobs, it can be helpful to have a trial period of 30-60 days so you’re able to see this in real time.

Get together

Although your company is remote, it’s important to get together in person if and when you can.  Whether it’s for a mini retreat, incentive trip, or convention that will build your knowledge, it’s helpful to get your team together.

When you get together in person, you get a chance to really connect.  You build relationships, get to know each other, and discuss the business, which ultimately builds more bonds and solidifies trust.  On top of this, it can be fun for a remote worker to get to meet their team in real life.

Don’t forget that they also don’t get to see their co-workers very often, so you can bring this benefit to them and allow those relationships to strengthen as well.  When a team is reliant and trusting among co-workers, everything runs more smoothly and more effectively.

Invest in a program

There are many programs – free and paid – that allow you to more easily communicate with your team via video.  You have the free options of FaceTime, Skype, and the free option of Zoom meetings. For paid options, you can utilize chat options such as Slack, Sococo, or any other online communication program that also features video.

Even if you don’t do video communication on a consistent basis, it can still be fun to do from time to time.  When you aren’t using the video feature, be sure that you’re still communicating often. Group texts, client management systems, and Facebook chat are all great options.

Ask for details

While you shouldn’t be consistently micromanaging, keeping tabs on your team is still key.  Ask for detailed timesheets if that’s helpful at first, or you can do daily summaries. Whatever you need to feel at ease, while still allowing your team some freedom, is very important.

You can also utilize tracking software and time management software, if your team should need that.  Establish a solid process for reporting results and deliverables to the company and/or to your clients.  At the end of the day, this is your business, and work still needs to be done.

Becoming a manager of remote teams is all about the balance! Take some time to figure out what you need to feel comfortable, while still giving your team trust and getting the work completed.

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4 Ways to Share Information as a Remote Team

 

Remote teams are becoming more and more prevalent as more people work from home.  Although working from home tends to boost productivity, eliminate sick days and commuting, it can also make communication more difficult.

As businesses grow and hire more employees, communicating as a remote team becomes crucial.  Read along for some of our best tips for staying connected in a home based career.

Use a program

There are several programs out there that can make communication and collaborative work much easier.

Google Drive features word documents, spreadsheets, forms, presentation templates, and other options that allow you to work as a team.  The best thing about Google Drive is that it consistently saves and updates the documents, and you can share them in real time amongst your team members.  Additionally, it’s a free service.

For chatting, Slack is an option that allows you to speak to your team throughout the day, while saving conversations and making things more streamlined.  It’s the perfect place to message, share files, and collaborate in one location.

Lastly, you can try an option such as Basecamp for client management and team communication.  There are “Projects” for each client, and each member of the team can add notes, Discussions, files, folders, and so on.  An added benefit is that you can share this data with your clients, taking your collaboration to the next level!

Try texting

High-tech programs are great, but sometimes a little bit of communication is all you need.  Texting is an informal way to stay in touch with your remote team.

If your team is smaller, or more casual, you can begin a work group text and keep in touch throughout the day.  You might even create specific check-in times and a protocol for using the group text. This can also be fun, as chatting with your team also fosters stronger relationships and bonds that go beyond the workplace.

Set a meeting

Meetings are incredibly important for remote teams! Since you don’t see each other very often, communication is key.  Keeping a running meeting on a daily, weekly, or monthly basis is crucial. Depending upon the size of your team, the complexity of projects, and other methods of checking-in, the scheduling around these meetings might change.

Either way, keep meetings productive, quick, and as a way to check in.  Do you need to address client issues daily? Set it up. If a weekly meeting is enough, keep it to a format that works for everyone, and create a schedule so that team members feel heard, productive, and that they are using their time wisely.

Set expectations

Expectations aren’t just important on an individual basis for at-home employees, they’re also needed for teams.

We already addressed meeting and check-in schedules, but what else is expected of your team?  Do you require detailed time sheets? Client or work summaries on a daily basis? Set these parameters up front, and be honest about them in the hiring process.

It’s important to stay out of micromanagement territory, but there’s still a great need to stay on top of employees.  Since you aren’t meeting in the traditional office daily, keeping tabs is more than fair. Simply establish a schedule, protocol, and method of expectation that works well for everyone and their schedules.

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4 Resources for Remote Teams

Successfully managing remote teams is becoming more necessary as telecommute jobs are more widely available.  There are countless tools and options to make this possible, and we’ve narrowed down some of our favorite options.

Whether you’re looking to track time, communicate with your team, or send professional invoices and billing notes, we have something for you!

Slack

Slack is a great communication and messaging tool that keeps everything in one place.  According to Creative Boom, with Slack you can “hold conversations that are open to others or private; organize and prioritize conversations based on topic or project; share files; connect up your favorite tools; search the archives later” and more.

It also integrates with several other productivity products and allows your workflow process to be more streamlined.

Google Drive

Google Drive offers everything you need to communicate! You can create documents via Google Docs, spreadsheets via Google Sheets, forms via Google Forms, slideshows through Google Slides, and so on.  It also automatically saves and updates, so you can make changes in real time with your team.

You can search for and share files, create folders, and generally work together on projects as they’re happening.  Google Drive offers “online storage, so you can keep photos, stories, designs, drawings, recordings, videos – anything,” according to their website.

The first 15GB of storage is free, then goes to $1.99 per month for 100GB.

Moon Invoice

Moon Invoice is a simple billing and invoice tool that lets you complete tasks such as businesses accounting, estimates, purchases, payment reminders, and so on.

According to their site, “Not only you could add and manage multiple business but you can also create unlimited invoices.  Irrespective of the nature of business, whether you are trying to simplify the complex business model and process, maintain databases, remove errors and simultaneously increase the efficiency online invoicing, Moon Invoice lets you do it all effortlessly.”

Moon Invoice offers a free trial and then costs $14.99 to purchase with unlimited invoices.

For Windows: https://www.microsoft.com/en-us/store/p/moon-invoice/9wzdncrdchr8

For Mac: https://itunes.apple.com/us/app/moon-invoice-easy-invoicing/id1109397812?mt=12

Basecamp

Basecamp is a great tool for teams, and it comes with many features.  It’s a great project and client management tool that offers messaging, to-do lists, schedules, file storage, document storage, chat, and more.  You can share information with your team and/or your clients, and it keeps everything in one convenient location.

You can also sync it with Google Docs, so if you want to take notes in a separate location, it can all be stored in Basecamp in the end.

If you’re looking for more tools with helpful descriptions, check out this comprehensive list from Creative Boom.

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4 Tips for Boosting Effectiveness

Becoming more effective is not just applicable to work.  The more available time you have for your family and friends, the more your quality of life increases.  However, effectiveness at work is also important, and can make your work day much more manageable.  Working to be more productive or effective means saving time, money, and leaving time for those things you love most, all while producing quality work where you need to.

Read our blog for some of our best tips and advice for boosting effectiveness in and out of the workplace.

Where’s your time?

To become more effective, it’s very helpful to know where your current time is being spent.  Spend a few days taking inventory of your time, from business to personal.  If you find you can cut a few unnecessary hours in front of the TV, or eliminate a meeting that you no longer enjoy attending, you might find more time for the things you need and love.

You can avoid wasting time by taking inventory, prioritizing the most important tasks first, and truly listening.  Many mistakes and wasted hours can be saved by really listening to what a client or employer is looking for.  This eliminates hours of edits, re-dos, and spending time on projects that could’ve been done correctly from the start.  This can also be helped by asking a lot of questions at the beginning! Work smarter, not harder, and you’ll boost effectiveness quickly.

Focus on quality

Even though you’re trying to be more effective, quality is important, and focusing on it can save you time down the road.

Don’t just speed through your work – take your time to do it right.  When we want more time for ourselves, we can often speed through work, but it ultimately does not save us time.  Focus on quality in everything you do, and you’ll end up saving time in the end.

Set a timer

Break up your tasks! For example, exercise for 40 minutes, work on freelance job #1 for 60 minutes, break for 10 minutes, then work on freelance job #2 for another 60 minutes.  When you break up your day into sections, it helps you to focus directly on the task(s) at hand, and you know that you’ll get to other things later. Set an actual timer for these tasks, so you aren’t tempted to keep working when it’s time to move on.

This is also a great way to fit in the things you want to do! When you know you’ll be working on freelance work for 3 hours, but then have a 60 minute walk with a friend later, it makes your day that much better.  Not only are you being effective, you’re adding some more enjoyment to your day.  Your whole day does not need to be mapped out, but once you do this for a while, you’ll get into the habit of focus and effectiveness – one task at a time.

Take a break

Breaks are so important! As we mentioned in the tip above, you should even factor them into your schedule.   Breaking up your tasks and your day makes you more productive and keeps you fresh, leading to less mistakes and less chance of burnout.

We’re often believing that more work is always better, btu keeping yourself healthy – mentally and physically – is the first key to success.   You know how you feel after a vacation; you often feel refreshed and ready to work again.  Breaks in your day can do this on a smaller scale! Breaks can be 5 minutes to do a meditation video, a 10 minute walk, or a nice hour and a half lunch break with a friend from time to time.  The more you add some ease into your life, the more zest you bring to your job and your life.

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5 Time Tracking Options for Virtual Professionals

When you work remotely or hire virtual professionals, you need a reliable way to track hours. Small businesses want to see how their virtual contractors or off-site employees are spending their time.  And contractors need a professional and reliable way to track their hours and bill their clients.

We’ve complied a list of some of the most popular time-tracking websites below. Many of these tools also integrate with other team and client management software which can be very helpful.

Toggl

Toggl makes it easy for you.  “Logging time with Toggl is as easy as it can possibly be. Just click a button to start the timer, and stop it once you’re done with your tasks. Simple as that, on any device.”

Toggl also allows you to log time anywhere on the web, so you don’t have to login to Toggl every time.  You can also discover what’s taking up your time via their visual reports option, so you’re able to visually see how long each task takes, as well as the time spent by your team members.

Pricing begins at $9.00 per month for the Starter level, and goes up to $49.00 per month for larger organizations and those who want additional features.

Harvest

Not only can you track your own time on Harvest, but you can see where your team’s time is going as well.  “Harvest collates this raw timesheet data into a visual summary of where your team’s time is going,” according to their website.

You’re also encouraged to keep track of Projects, so things never slip through the cracks.  According to their features, you can “Keep your projects on track (and make sure your business is going strong) with answers to key questions, courtesy of intuitive visual reports pulled right from your timesheets.”

Pricing is free for one person and 2 projects, and goes up to $12.00 per person, per month if you purchase for a team.

Timely

Timely offers great features that allow you to “Let your timesheet create itself. All you need to do is to confirm.”

The site allows you to create an automatic timeline based on tasks, from your calendar, which you’ve completed in an easy to see and use format.  This was created because “People forget what they worked on, and they don’t want to spend time tracking time. So they avoid it, and you have to chase them down. That’s where Memory comes in: A radical new way to track time,” according to the Timely website.

Pricing begins at $7.00 per month and goes up to $59.00 per month for larger teams and more in depth features.

MyHours

MyHours allows you to “Start or stop timer with a single click, switch timings between tasks in seconds or, just as important, pause for a coffee break.”

MyHours also has the capability to set variable hourly rates, report work to your clients in style and detail, and do this via PDF and Excel reports.  They also offer a graphic breakdown of your work, so you’re able to see how your time is spent, how tasks are going, and what your team members are up to.

Pricing begins for free, and goes to $6.00 per user, per month for more capabilities, such as budgeting, billing, additional team members, and more.

Paydirt

Paydirt offers Smart Time Tracking, which means you can “Use the built in tracker to start a timer for any client in one click. Tracking time is a pain, but Paydirt takes the sting out,” according to their website.

It also integrates with Basecamp, Trello, Redbooth, Google Chrome and Zapier. Pricing begins at $8.00 per month for a single user, and up to $149.00 per month for a large agency of 20 team members.  “Smart Reminders” allow you to “determine who you’re working for automatically, and adds a link to start a timer right there on the page.”  It’s a very simplified option that keeps you on task.

 

 

 

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HireMyMom Employer Success Story: Ralph Massetti

www.thefranchisebuilders.com

Tell us a little about your business and how you got started.

We began 17 years ago as a franchise industry technology company. Then, about 11 years ago began offering a suite of complete franchise development and consulting services to existing and aspiring franchisors.

What advice do you have for entrepreneurs and home business owners?

Control costs, grow strategically and hire the best talent you can afford.

What is your top tip for hiring great talent? And when should one consider outsourcing or hiring additional help?

We like to outsource when we are developing new positions, and either hire the early performers direct, or learn the scope of the position(s) before making permanent offerings and job descriptions.

What’s your favorite thing about HireMyMom.com?

The quality of the respondents and the flexibility of the workforce.

What’s one fun fact about you?

I’m a passionate animal rights advocate and often refer to myself as “the fattest Vegan you will ever meet”, as I still love fun and food, despite my no longer eating the animals I cherish.

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5 Tips for a Successful Blog

Running a successful blog is a very important part of running a business.   How can blogging help you?  It can boost SEO, help you establish yourself as the expert in your field, and provide content for social media posting.

We’ve all heard that blogging is important, but how do we achieve success with our blog?  Read along for some best tips and tricks to make blogging painless and effective!

Post consistently

Consistency is key! If you only blog once or twice per year, you’re not accomplishing any of the goals of blogging.  You need to get on a consistent schedule, whether it’s once per week, 3 times per week, or once per month. Decide what you can commit to and stick with it! It will take some time to see results, but it’s worth sticking it out.

Create a content calendar of topics and blog post ideas and work from there.  Once you lay out your schedule, make it easy on yourself and have everything ready to go. From here, you can simply start writing and let the words flow.

Share it

Once you create blog content, you have to share it! Start by sharing on your business Facebook page – and even your personal page if it’s a widely relevant topic.  From there, you can share to Twitter, LinkedIn, and anywhere else that your business has a presence.  This allows for more eyes on your blog post, which makes the effort even more worth it.

Another thing you can do is add the blog post to your LinkedIn page.  There’s the “Publisher” or “Write an Article” feature at the top of the page, and it’s useful to share your content there as well.

Use the content

Use the content that you worked so hard to create! You can break down your blog post into little tips and advice, which you can then share on social media.

Find a central topic and create an eye-catching graphic around it.  You can simply copy and paste the information into the graphic, making it very shareable and beneficial, since you’re reusing the content for social media content purposes.

Write about what matters

Write about things that people would want to know most in your industry! When people come to your blog, they want to know more about your expert topic.  Show your skill set! Provide answers to common questions, show the benefits of your business or service, or simply write on a topic that’s also relevant to your specific audience. When people are connected to your blog posts, they’re more likely to keep reading and to share with others.

Search it out

Try the Google Keyword Planner! It’s a great place to test searches and see what people are searching within your industry and knowledge base.  You can test keywords and see how they perform, as well as the competition around certain keywords.  This is a great way to stay above the competition; it’s like you’re reading the minds of your audience!

When you know what people want to see, it’s easier to come up with a content calendar.  Create a content calendar with post topics, titles, and blog graphics at least 4-8+ weeks out, which will make it all the easier for you to blog on a consistent basis.

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