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Sales Support Administrator (Remote – Roofing & Construction)
Overview
About the Role
We’re looking for a resourceful, organized, and proactive Sales Support Administrator to help streamline operations across our high-volume roofing sales team. You’ll be the go-to support partner for several top-performing sales reps—helping them stay focused by owning the details behind the scenes.
If you love systems, hate disorganization, and thrive in a role where you get to bring order to chaos — this is your lane. This isn’t about clocking hours — it’s about keeping the sales machine running, clean, and fast. You’ll be trusted to lead, solve, and support without micromanagement.
Key Responsibilities
Coordinate with sales reps to manage leads, update pipelines, and maintain CRM accuracy (preferably AccuLynx)
Follow up with homeowners and clients to move deals forward
Order aerial reports, confirm property details, and organize project documentation
Facilitate contracts and documentation between reps, customers, and internal teams
Chase down subcontractor quotes and track job costing inputs
Assist with invoice follow-up and customer service questions
Keep track of open loops, flag issues before they escalate, and propose solutions
What Success Looks Like
You stay five steps ahead of your team.
You bring clarity, urgency, and consistency to everything you touch.
You move fast and follow through — and the reps you support feel unstoppable because of you.
You’re not just a task manager — you’re an operations partner with killer instincts and execution power.
You make sales easier, projects smoother, and customer communication more professional.
You see problems before they arise — and squash them.
The EAGLE Standard
* ***We live and hire by this code * ***
– Excellence – We don’t cut corners.
– Accountability – We do what we say.
– Grit – We find a way.
– Loyalty – We’ve got each other’s backs.
– Empathy – We treat teammates and clients like humans.
Who You Are
-Experienced — 2+ years in sales support (roofing or construction required)
-Detail-driven — systems and checklists are your love language
-CRM-confident — AccuLynx, Go High Level, or similar
-Calm under pressure — shifting priorities doesn’t shake you
-Process-oriented — you believe excellence is built on execution
-Organized — juggling 12 things at once doesn’t stress you out, it motivates you
-Communicative — clear, confident, and always looped in
-A Tiger — you don’t wait to be told what to do. You own your outcomes.
Location:
Fully Remote (U.S. time zones, CST preferred)
20-25 Hours per week
Availability during business hours required for team alignment
How to Apply
Please submit the following via email with the subject line: “Pink Elephants”
1. A 2-minute Loom video introducing yourself and why this role fits your skills and goals
2. Your resume
3. A short message that explains how you embody the EAGLE Standard