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Virtual Assistance for a local balloon decor business in Michigan
Overview
Virtual Assistant – Lead Management & Client Follow-Up (Part-Time / Remote)
Support a creative, fast-paced balloon décor company making a big impact in corporate events and celebrations!
About Us:
We are a premium balloon décor company specializing in upscale, sustainable, and eye-catching installations for corporate events, nonprofits, and milestone celebrations. We’re looking for a highly organized and proactive Virtual Assistant to support our daily operations behind the scenes.
Position Overview:
We’re seeking a Virtual Assistant with strong administrative and communication skills to manage leads, follow up on proposals, assist with invoice reminders, and help streamline client communication. You’ll play a key role in ensuring no lead is left behind and that our client experience is seamless from inquiry to payment.
Responsibilities:
Track incoming leads and maintain an organized CRM or spreadsheet
Follow up with potential clients via email, phone or text to check in on outstanding proposals
Draft, edit, and send client proposals based on templates and project notes
Send invoice reminders and follow up on unpaid invoices
Assist with light scheduling and follow-up call reminders
Maintain a super friendly, professional tone in all client communication
Collaborate with the business owner on occasional client-specific tasks or project notes
Provide weekly status updates on outstanding proposals, leads, and collections
Requirements:
Prior experience as a virtual assistant, admin assistant, or customer service rep (preferred)
Excellent written communication skills
Tech-savvy: comfortable with Gmail, Canva (basic), Google Docs/Sheets, and invoicing software (e.g., HoneyBook, QuickBooks, or similar)
Reliable, responsive, and highly organized
Self-starter with good judgment and follow-through
Availability for 5-20 hours per week (flexible hours, but consistent availability expected)
Bonus if you have:
Familiarity with creative industries or event-based businesses
Experience working with CRMs or client booking systems
Perks:
Flexible hours (remote)
Supportive and friendly work environment
Opportunity to grow with a creative, values-driven company
Get a behind-the-scenes look at how large-scale event décor comes together
To Apply:
Please include a short message about your experience and why you’re interested in working with a creative event business. We’d love to hear how you keep things organized and make clients feel seen and supported, as well build a relationship with them, and we also want to know how experienced are you in facilitating sales.