Shopping Cart
User Login 
Part-Time Digital Operations Assistant
Overview
Job Title: Part-Time Digital Operations Assistant
Location: Remote (U.S.-based preferred)
Time Commitment: 10–20 hours per week
Flexible schedule with some time-sensitive tasks
About Us
We are a Bay Area–based therapy practice dedicated to helping individuals and couples create thriving, connected relationships. Founded by therapists and a married couple, our team blends proven therapeutic approaches with a warm, client-centered experience.
In addition to counseling, we offer workshops, programs, and educational resources through a platform designed to make relationship tools more accessible, practical, and human. We are a small, collaborative team passionate about meaningful work, healthy systems, and making a real impact in people’s lives.
About the Role
We are seeking a detail-oriented, tech-comfortable Digital Operations Assistant to support the backend systems and day-to-day operations of our therapy practice and educational programs.
This role focuses on keeping systems organized, tools running smoothly, and small operational tasks from piling up so leadership can focus on clinical work, clients, and growth. While the scope touches multiple areas, responsibilities are clearly defined, recurring, and manageable within a 10–20 hour per week structure.
Key Responsibilities
Digital Systems & Platforms
· Support and maintain tools including Kajabi, Stripe, ActiveCampaign, Healee, Google Analytics (GA4), Yelp, and Google Workspace
· Process and track refunds, payments, and basic billing updates
· Assist with new Kajabi offers, landing page updates, and light funnel changes
· Monitor GA4 website performance and flag issues or anomalies
· Coordinate basic troubleshooting or updates not handled by our web agency
Operations & Administrative Support
· Assist with payroll and retirement coordination in collaboration with leadership
· Support insurance documentation, licensing records, W9 collection, and compliance-related tasks
· Maintain organized shared drives, internal documents, and systems access
· Help onboard contractors or team members from an operational standpoint
Website, Content & Program Support
· Upload and manage blog posts and light website updates
· Coordinate with contractors such as writers, designers, or developers as needed
· Help manage therapist applications and route them appropriately
· Serve as a point of contact for small operational questions from the team
What We’re Looking For
· Strong organization, follow-through, and communication skills
· Comfortable working independently with clear priorities
· Tech-confident and able to learn new tools quickly
· Familiarity with some of the following tools: Kajabi, WordPress, ActiveCampaign, Stripe, GA4, or similar platforms
· Experience in digital operations, virtual assistance, or small business support is a plus
· Reliable, proactive, and detail-oriented
Compensation:
$35–$50 per hour, based on experience
Part-time with potential for long-term collaboration