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Operations and Client Services Coordinator
Overview
I’m a commercial real estate broker at one of the top five largest commercial real estate services firms globally, based in one of the top 10 U.S. commercial real estate markets. I’m looking for a detail-oriented, proactive Operations & Client Service Coordinator to work directly with me and help keep our CRM, marketing execution, and client follow-through running smoothly.
This is a hands-on, execution-focused role for someone who enjoys owning details, improving systems, and making sure nothing slips through the cracks. You’ll be a key part of keeping our client relationships strong and our marketing efforts organized, consistent, and effective.
If you’re reliable, organized, and comfortable communicating with clients, brokers, and prospects in a fast-paced environment, this could be a great long-term fit.
What You’ll Be Doing
- Maintain, clean, and improve our CRM/database (data entry, organization, list building, light reporting)
- Build targeted outreach lists and support marketing campaigns and follow-up tracking
- Reach out to brokers and contacts to verify market information (rates, operating expenses, availability)
- Communicate professionally and warmly with clients and prospects via phone, text, and email
- Coordinate marketing projects and vendors, including a quarterly print mailing
- Help track marketing activity and results; support basic analytics and ROI thinking
- Manage relationship touchpoints such as thank-you notes, gifts, and follow-ups with strong attention to detail
What I’m Looking For
- Strong CRM/database experience
- Salesforce experience is a big plus, but not required if you’re a fast learner
- Marketing experience is required, especially supporting execution, operations, or basic analytics
- Extremely detail-oriented and dependable—you catch mistakes before anyone else does
- Comfortable with outreach and follow-up (phone and written communication)
- Organized, proactive, and able to manage multiple moving pieces without constant oversight
- Prior commercial real estate exposure is a plus, but not required
- Previous remote work experience and the ability to work independently are strongly preferred
Schedule & Structure
Part-time to start, with potential to grow into an ongoing long-term role
Fully remote
1099 contractor position
How to Apply
Please include the following with your application:
- A short summary of your CRM/database and marketing experience
- Your weekly availability and hourly rate
- A screenshot of your internet bandwidth test results from www.speedtest.net (please include both download and upload speeds)
This role is ideal for someone who takes pride in being reliable, proactive, and organized—and who enjoys supporting high-level client work behind the scenes while making a real impact.
Please submit the following with your application:
- Explain a situation where you ensured accuracy when managing CRM data or marketing lists. Please include what system you were using (Salesforce, HubSpot, etc.), how you noticed the mistake, and how you made sure the same mistake would not happen again.
- You’re juggling CRM updates, outreach follow-ups, and a marketing deadline at the same time. How do you prioritize your work and make sure nothing falls through the cracks? Do you use a project management tool, or do you stick to pen and paper? What exactly do you do to make sure things don’t slip?
- What is one habit or system you rely on that keeps you accurate (for example: a checklist, a naming convention, a validation step, or a daily reconciliation routine)? Describe how you implement it step-by-step.
And if you’re feeling creative:
If your work style had a nickname, what would it be and why?
To confirm you carefully read the job instructions, please type the word “BlueSky” at the beginning of your response.