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Contract Part-Time Account Coordinator
Overview
Contract Part Time Account Coordinator
The Position
We are seeking a high-performing, driven Account Coordinator with proven experience in client relationship management and project execution, who can work 15 hours per week. This role is ideal for someone who is highly organized, goal-focused, thrives under pressure, and naturally takes ownership in a dynamic agency environment.
This is a part-time, remote position. We are seeking candidates based in the US, ideally in Florida, to allow for occasional in-person collaboration and client visits.
Key Responsibilities
Client Management
Act as the primary day-to-day contact for assigned clients, ensuring all projects align with client goals and agency standards.
Help with client calls and monthly update meetings, presenting results, insights, and next steps.
Build strong client relationships by understanding their industries, challenges, and goals.
Manage client expectations with confidence and transparency to drive satisfaction and retention.
Project Coordination and Execution
Oversee the execution of marketing campaigns including SEO, social media, content marketing, paid media, and email marketing.
Work collaboratively with internal teams to manage project timelines, budgets, and scopes of work.
Conduct thorough final reviews of all client deliverables to ensure they meet strategic, branding, and quality expectations.
Business Development Support
Identify upsell and cross-sell opportunities within assigned accounts.
Consistently ask clients for referrals and support outbound prospecting efforts.
Contribute actively to agency growth by expanding existing accounts and participating in new business initiatives.
Communication and Reporting
Send proactive, detailed status updates and project progress reports to clients.
Translate campaign performance data into actionable insights and recommendations.
Ensure client activities are accurately documented in project management and CRM systems.
Success Metrics
Client Retention: 90%+
Project Delivery: 95%+ projects on time and on budget
Account Growth: 10%+ YoY upsell/cross-sell within assigned accounts
New Business Contribution: 2+ new client leads per year through referrals and network
Client Satisfaction: 90% “Highly Satisfied” survey scores or better
Required Skills and Experience
Hard Skills
2-3 years experience managing marketing or advertising accounts.
Strong understanding of integrated marketing strategies, including digital marketing.
Project management experience in Asana (preferred) or other project management tools.
Familiarity with CRM systems and marketing analytics platforms like Semrush, Agency Analytics, and Google Analytics.
Soft Skills
Highly proactive, accountable, and results-oriented.
Excellent written, verbal, and presentation skills.
Ability to lead conversations with authority and confidence.
Organized and capable of managing multiple complex projects simultaneously.
Motivated by achieving goals, exceeding expectations, and making measurable contributions to client and agency success.
Bonus Points For
Certifications in Semrush, Meta, Google Ads, or Google Analytics.
Previous experience working with large brands, service-based businesses, and attorneys.
Prior experience supporting outbound sales or business development initiatives.
Reporting Structure
Reports directly to the Senior Account Manager.
Why Join Us?
We believe in growing great brands and building great careers. Here, you’ll be trusted with real responsibilities, given room to grow your skill set, and empowered to make a direct impact on client success. If you’re a Florida-based Account Manager with strong leadership instincts and a drive to grow both accounts and agency impact, we’d love to meet you.