Administrative & Marketing Assistant (Remote – Part-Time, with Growth Potential)
Overview
Administrative & Marketing Assistant (Remote – Part-Time, with Growth Potential)
We are a Richmond-based therapy practice offering innovative approaches such as Internal Family Systems (IFS), Ketamine-Assisted Psychotherapy (KAP), hypnotherapy, expressive writing programs, and intensives. We value creativity, professionalism, and compassionate support — both for our clients and for our team.
We are seeking a highly organized and creative Administrative & Marketing Assistant to support practice operations, client care, and content/marketing efforts. This is a remote position with flexible scheduling, though some availability during business hours is preferred.
Responsibilities
Administrative Support
Match clients to therapy services via phone and online system.
Track incoming referrals using spreadsheet software.
Maintain and update client management systems and records.
Respond to inquiries regarding insurance coverage, coordination with medical providers, and intake steps.
Ensure HIPAA-compliant handling of all client information.
Provide light bookkeeping support (QuickBooks or willingness to learn).
Operate personal computer to access email, calendars, spreadsheets, and other office software.
Maintain Trello (or similar project management tool) to ensure tasks have deadlines, priorities, and regular progress updates.
Assist in creating, tracking, and updating standard operating procedures (SOPs) to ensure consistency across admin and marketing functions.
Marketing & Creative Support
Assist with the practice’s marketing function, including content repurposing, social media scheduling, and newsletter preparation.
Update blog SEO (titles, slugs, meta descriptions) in WordPress with guidance.
Support event planning and coordination (workshops, retreats, community events), including Eventbrite setup and promotional content.
Prepare and send newsletters via email marketing platforms (Kit, Mailchimp, etc.), and track engagement.
Coordinate with outside vendors, contractors, or collaborators.
Use tools such as Canva, Notion, and Trello for content, design, and workflow.
Bring a creative flair to social media posts, event promotion, and problem-solving.
Preferred Skills (Not Required but a Plus)
Familiarity with WordPress, Canva, Kit, Notion, and Trello.
Social media scheduling across multiple platforms (LinkedIn, Facebook, Instagram).
SEO basics and blog formatting.
Content marketing or event promotion experience.
Application Process
Please submit:
Your resume.
A brief cover letter highlighting your relevant skills and experience.
Final candidates will be asked to submit a short video (2–3 minutes) answering a few questions about your admin experience, creativity, and why you’d be a great fit for this role.