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Accounts Receivable & Billing Specialist (Part-Time, Remote)
Overview
About FIVE x 5 (Fx5)
FIVE x 5 (Fx5) is a trusted partner in the success of distilleries across the U.S. and 20 countries. We provide two SaaS solutions—DISTILL x 5 and Whiskey Systems—designed to streamline compliance, operations, and inventory management so our partners can focus on what they do best: making great spirits.
We’re a wholly held, independently managed subsidiary of Volaris Group, part of Constellation Software, Inc., a global leader with a 30-year track record of sustainable growth. This gives us the stability of a major international firm while maintaining the agility and culture of a close-knit team.
Why Join Us?
Culture that empowers: Down-to-earth, inclusive, and supportive. Every role is critical to our success.
Best of both worlds: Small-company feel with big-company resources and stability.
Perks of being a PT role: Flexible schedule, participation in the 401k plan, access to an EAP, annual wellness and WFH stipends, and participation in an innovative bonus program.
Growth & transparency: Ongoing training, development, plus full visibility into company performance and strategy.
The Role
We’re looking for a detail-oriented Accounts Receivable & Billing Specialist to join our Finance team. This role is essential in ensuring accurate, timely billing and outstanding customer support for our 1,000+ customer base. You’ll handle everything from raising invoices to reconciling revenue, managing receivables, and maintaining strong communication with customers and internal teams.
What You’ll Do
Accounts Receivable Administration (50%)
Create, issue, and record invoices, credit notes, refunds, and other billing activity.
Manage billing for new setups, renewals, contract changes, and cadence updates.
Control credit, collect outstanding debt, escalate issues, and coordinate with collections agencies when needed.
Own the revenue reconciliation process and ensure accurate period recognition.
Ensure compliance with sales tax across states.
Deliver mid-month and month-end AR reporting, ledgers, and KPIs.
Maintain AR and Billing process documentation.
Customer Communication (40%)
Provide excellent customer service via email, Slack, and calls.
Manage billing inquiries, ensuring timely and accurate responses.
Build and maintain strong customer relationships.
Handle de-escalations and resolve billing disputes professionally.
Communicate renewals, price changes, and updates clearly.
Finance Team Support (10%)
Assist with month-, quarter-, and year-end activities.
Support team projects and knowledge-sharing initiatives.
Escalate client or operational issues quickly and appropriately.
What Makes You a Great Fit
Experience: 1+ year in Accounts Receivable, Billing, or similar administrative role.
Tech skills: Familiarity with enterprise billing systems (Chargebee preferred) and financial reporting tools (Microsoft Dynamics GP preferred).
Industry exposure: Experience in software or SaaS environments (work or educational).
Skills: Detail-oriented, organized, excellent communicator, and proactive problem solver.
COMPENSATION: Base Compensation Range: $20.00/hr – $30.00/hr.
Fx5 Discretionary Bonus Factor: .15 or currently assigned factor
Ready to Apply?
If you’re passionate about helping businesses succeed, detail-oriented in your work, and thrive in a collaborative, customer-focused role, we’d love to hear from you!
Application Question
To help us get to know you better, please answer the following in your application:
1. Why are you interested in this role at FIVE x 5?
2. Can you share a specific example of a time you managed a challenging billing or customer service situation? What steps did you take, and what was the outcome?
FIVE x 5 is an Equal Opportunities Employer
FIVE x 5 complies with the Colorado Equal Pay for Equal Work Act and other state and local pay transparency regulations. The base salary range represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance, and any applicable state and local regulations that are not known at the time a candidate submits interest in an opening because of the nature of being a remote first, fully distributed workforce. The range listed is just one component of FIVE x 5 total compensation package. Part time benefits include 401k and access to an EAP.