Operations Assistant
Overview
Job Description:
We are looking for a detail-oriented and adaptable Operations Assistant to support our 3D scanning, asset management, and training operations. This is a remote position, offering flexibility while working closely with our team to keep projects running smoothly. The role provides hands-on assistance with data imports, project coordination, contractor oversight, training content, and technical support. The right candidate is tech-savvy, organized, and comfortable jumping into both structured assignments and last-minute tasks.
Key Responsibilities:
Data & Asset Management
- Import and organize equipment and asset information in our system
- Troubleshoot data issues (e.g., missing fields, formatting errors)
- Review spreadsheets for unusual entries or errors
- Maintain organized file storage in Google Drive
Team & Project Coordination
- Check in on scanning contractors to ensure progress is on track
- Step in to add tags or complete assignments when needed
- Write simple “How-to” guides and SOPs for tagging and workflows
- Build task templates in ClickUp for contractor onboarding and routing
Training & Content Support
- Help create training courses by organizing content, images, and materials
- Support course modules that connect directly to 3D scans
Client Environment & User Support
- Set up new client accounts, including custom fields and equipment categories
- Test new features and provide feedback
- Reset user accounts (passwords, email updates, etc.)
- Import user lists in bulk
3D Scan Support (Matterport)
- Add digital tags inside 3D scans to identify key equipment
- Merge multiple scans into one model when needed
- Crop or clean up scans for easier navigation
- Review scans during projects and provide feedback on missed areas
Qualifications / Skills
- Strong attention to detail and organizational skills
- Comfortable working with spreadsheets and structured data
- Ability to quickly learn new platforms (ClickUp, Matterport, Aetos, Google Workspace)
- Clear written communication skills for instructions and feedback
- Self-motivated and able to manage multiple assignments at once
Device Requirements: Reliable computer with a dual monitor setup to efficiently review scans, manage data, and multitask
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 20 – 30 per week