Operations Assistant – Retail Support
Overview
Do you thrive in a fast-paced retail environment and enjoy keeping things organized behind the scenes? Two fun and fashion-forward retail brands, are looking for a reliable and detail-oriented Operations Assistant to support our store and regional operations.
About Us:
We are known for offering unique, stylish hats and socks, along with high-quality, fun service in top shopping destinations. As we continue to grow, we’re seeking a team player who’s ready to roll up their sleeves and help keep our operations running smoothly.
Job Summary:
We are seeking a highly organized and detail-oriented retail Operations Assistant to support our retail operations team. This role involves handling a variety of administrative tasks, coordinating store-level needs, and working closely with facilities contractors to ensure the retail environment is well-maintained and operating efficiently.
Key Responsibilities:
Administrative Support
Provide day-to-day administrative support to the retail management team
Assist with preparing reports, gathering employment documents, and distributing them as needed
Coordinate shipping and supply deliveries between stores and warehouse
Organize operational and HR documents and maintain accurate records
Support store managers with administrative tasks and scheduling
Manage and track retail office supply inventory
Help troubleshoot and resolve store-level logistics and operational issues
Coordinate HVAC maintenance and repairs across retail locations
Respond to and resolve technical issues such as internet outages, printer problems, and shipping disruptions, etc.
Ensure consistency across locations in merchandising and supply standards
Facilities Coordination:
Serve as the liaison between store teams and external facilities contractors
Coordinate scheduling of maintenance, repairs, and inspections
Manage contractor documentation, contracts, and compliance records
Light HR responsibilities such as review resumes and scheduling interviews
Track and follow up on work orders to ensure timely completion and quality service
Maintain a log of facility issues and communicate priorities to contractors and internal teams
Support compliance with health, safety, and cleanliness standards in retail environments