Professional Experience
Starline Way 01/2019-Present
• Parcel Handler
• Package/Repackage parcels
• Prepare Shipping Labels
• Mail Packages

Hallmark Cards 11/2016-11/2018
• Retail Merchandiser
• Maintained Hallmark products in retail stores

Doc Chey’s Noodle House 01/2014-10/2016
• Helped open the new location in West Smyrna
• Cashier
• Waitress
• Food Runner

Starbucks in Vinings 05/2012-12/2013
• On occasion, I was responsible for opening or closing store
• Barista-made coffee drinks

Einstein’s Bagels 01/2011-04/2012
• Opened store
• Cashier
• Made bagels, sandwiches and salads

Premier Apartment Gifts 07/2003–12/2010
Executive Assistant
• Acted as Front Desk Receptionist on an on needed basis
• Managed the office, in charge of supplies, general day to day activities and crisis management
• Performed as Executive Assistant fulfilling tasks associated with the business.
• Performed as Personal Assistant fulfilling personal tasks for the owners of the company.
• Saved the company 20% on office supplies by finding sources that provided the best value.
• Worked with inventory department, accounting department and management when needed.
• Developed Excel spreadsheets to provide reports for all departments in a form that met their needs.
Dyer, Wells and Associates 10/84-06/2003
Manager-Software Development Projects
• Researched, purchased, and implemented online systems to increase efficiency and productivity. This included systems for time reporting, project scheduling and project tracking. These systems reduced errors during the development process and reduced project costs by 30%.
• Managed project team developing changes to our medical premium billing and claims system to customize the system to meet our client’s needs.
• Met with clients to perform requirements analysis to identify changes they needed to the system. Wrote requirements and analysis documents detailing the system changes required to meet the client’s needs.
• Managed and performed tasks from the requirements analysis through installation of the system at the client’s site. Provided follow-up support.
• Worked with client to develop new software system to automate retroactive rating for existing health insurance.
o Worked with client staff to define the requirements for their new system.
o Developed design documents defining the new system.
o Programmed the new system. Wrote testing documents and completed programmer testing.
o Successfully installed the new system into the client’s production environment.
o The system decreased the time it took for the clients to perform retroactive rating by 70% to 90%.

Arthur Andersen 1981-1983
• Performed analysis and coding for client’s installation of Burroughs Hospital Information System.
• Programmed a system for a utility company to convert general ledger database formats into new formats to meet reporting requirements.

Georgia Institute of Technology 1978-1981
Bachelors of Science in Industrial Management
Chattahoochee Tech-Business Technology-Microsoft Office


  • Excellent Customer Service
  • Project management


Georgia Institute of Technology

1978-1981 business, management

Bachelors of Science in Industrial Management

Chattahoochee Tech-Business Technology-Microsoft Office

2018 Business Technology-Microsoft Office