Description

Professional Experience

Feb 2018 to Mar 2019  Outdoor Recreation Sales Representative

Play N’ Learn  Columbia, MD

·  Engaged customers by providing product knowledge and demonstrations

·  Created my own Customer Resource Management database with a 70% success rate of customers that followed through on a big ticket purchase

·  Served as first point of customer contact for booking birthday parties, providing equipment and maintenance quotes, served as the liaison between Management and customers in regards to assisting with the scheduling calendar

Aug 2015-Feb 2017  Admin/Human Resources Coordinator

Atlantic Design Group, Inc.  Columbia, MD

·  First point of contact for all customer and guest interactions with the company both in person and via telephone

·  Assisted with on-boarding new employees and censoring all employee paperwork for HR compliance

·  Conducted reference checks and composed reports for President recommending potential candidates for interviews

·  Held a Government vetted and required Interim Secret clearance

Jan 2011-Jan 2013  Sales & Marketing Rep/Administrative Assistant to President

Renewed Materials, LLC  Bethesda, MD

·  Maintained a CRM database with 3,700 plus customers

·  Communicated LEED company sustainability practices at the 2012 Greenbuild convention

·  Assisted with a variety of administrative duties to support the overall day to day functions of the business including cold calling potential customers

Part Time Employment

Nov 2005-Jan 2016  Party Motivator

Washington Talent Agency  Rockville, MD

·  Demonstrated and led a variety of line dances and games with party goers

·  Served as an MC at promotional events

·  Encouraged patrons to get up, dance, let loose, and have some fun!

Highlights

Adaptable, people-person, cheerful, empathetic, clear communicator, focused listener

Technical and blogger writing capabilities, organized and multi-task oriented

MS Word, CRM, WordPress, QuickBooks, Outlook

Education

University of Maryland at College Park, American Studies  2009

Skills

  • Confident telephone voice
  • Customer Service Expert
  • Enjoys Writing!
  • Go-getter
  • High Energy
  • People-person
  • Social Media Savvy

Education

University of Maryland at College Park

2004-2009 B.A. in American Studies

Former Professional Dancer: Jazz, Hula/Tahitian, Hip Hop, Ballet, Bellydance