We are looking for a contract Customer Success / Account Manager with 3+ years of experience within an agency environment.
Job Type: Contract (20-25 hours per week)
- Liaising with clients in order to identify their needs.
- Dealing with client requests.
- Communicating client priorities to other team members.
- Maintaining a good understanding of clients and their business strategies.
- Acting as the first point of contact for company clients.
- Monitoring tasks and ensuring that task descriptions are filled out correctly.
- Following up with clients and team members to ensure that the project progresses.
- Managing projects and their deliverables.
3+ years of experience in customer success/account management
We are strategists and thinkers in the digital space. We specialize in helping B2B companies build world-class revenue generation engines. We think of scalability. We’re scientific about profitability. And we bring decades of highly specialized marketing, digital strategy, and advertising expertise for our clients.