Client Care Coordinator for Mental Health and Wellness Practice

  • Part-Time
  • Remote
  • Ends on October 20, 2024

Overview

Fully Remote

Part-time/Contractor 1099 Position

20 hours per week; 10am-3pm EST with an unpaid lunch hour; timing of the daily 4 fixed hours may be somewhat flexible for the right candidate. Need to start ASAP.

Large group therapy practice in the NYC/NJ area with two locations seeing clients in person and virtually.

Responsibilities of the Client Care Coordinator include:

  • Returning intake calls and emails for new clients
  • Verifying insurance benefits and sharing information with new clients
  • Matching the client to the appropriate therapist and scheduling the first session
  • Sending intake paperwork and making sure it is completed
  • Entering conversion data into metrics system, generating and sending reports
  • Systems used: Simple Practice, Streak, Phone.com, Google Workspace, HelloSign
  • Entering weekly sessions into a Dashboard
  • Other administrative support tasks

$20-22/hour to start with a performance-based increase in 3 months. This position is planned as temporary for 6-12 months. When this contract ends, other client options will be presented to the successful candidate to continue working as a mental health virtual assistant.

 

 

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