Overview

We are a forward-thinking real estate investment firm owned by Australian investors living in the United States.

We are a full-service real estate investment company with a team of 5 and growing.

We specialize in acquiring, improving, and operating commercial multifamily properties throughout the U.S.

Our Vision:

We have a passion for providing real estate solutions for both investors and sellers to aid with transforming underutilized properties into exceptional residential communities.

Our mission:

Provide safe, affordable workforce housing for millions of Americans whilst growing our investors’ capital and creating long-term wealth.

We value excellence, giving back, innovation and trustworthiness.

Our Culture:

You would make an ideal candidate to join our company if you are:

  • A Self Starter
  • A Team player
  • Intensely focused on customer satisfaction
  • Willing to live into and act upon the company values, vision, and mission.
  • Take Responsibility for your outcomes

Main job tasks:

  • Assist with investor relations by interfacing with them directly via email and phone throughout the capital raising process
  • Customer data tracking process
  • Onboarding new investors into the tracking portal
  • Tracking their progress throughout signing and encouraging/reminding them to take the next step
  • Checking the progress of bank wires as they come in
  • Act as administrative support and participant management on quarterly investor web meetings
  • Assist with quarterly profit distributions to each investor
  • Reaching out to confirm banking details are correct
  • Validate that the distribution amounts are correct
  • Troubleshoot investor questions and concerns
  • Interface with bookkeeping to ensure the distribution numbers are accurate
  • 20-30 hours per week

Skills and qualities:

  • Excellent English language skills both written and spoken
  • Microsoft Office. Particularly Excel and Powerpoint
  • Personable, assertive, and customer service oriented
  • Highly organized with an attention to detail, particularly with numbers
  • Must have high-speed internet with the ability to do 1on1 zoom calls

When applying use the subject line “Your Rockstar Customer Service Assistant”

If this sounds like you, we’re truly looking forward to your application.

Tagged as: administration, customer service, real estate

About

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Qualifications

Excellent English language skills both written and spoken Microsoft Office. Particularly Excel and Powerpoint Personable, assertive, and customer service oriented Highly organized with an attention to detail, particularly with numbers Must have high-speed internet with the ability to do 1on1 zoom calls