Overview
We are in search of a Customer Service Admin looking for a long-term role in a stable and positive environment.
You are a critical link in ensuring that our customers’ experience in our medical office is nothing other than OUTSTANDING! Your expertise in customer service and product knowledge will make you an important part of our team.
Experienced and transitioning receptionists welcome!
Answer phone calls, book appointments, educate clients, and membership packages
organization and multitasking skills are imperative
clerical work
maintaining schedule maximization
Exhibit a strong desire to help others and promote the health and wellness benefits of all we have to offer here at RejuveenMD
Knowledge and understanding of all practice services and product line as it relates to our services
Must be customer service oriented
Maintain a professional and clean work environment & appearance
Base salary and competitive commission structure on sales (appointment booking)
Free hands-on training
Professional and safe work environment (work at home accepted)
Strong team player
Excellent customer service skills and work ethic
Able to work flexible days and hours
Professional manner, discretion, and appearance
Our focus is on creating an experience that exceeds our guests’ expectations.
Qualifications
Ability to learn new skills quickly Efficient in social media trends and postings of medical spas Ability to effectively triage calls from patients to ensure appropriate scheduling High level of customer service and empathetic with patients’ needs Takes initiative to solve problems and complete projects in a timely manner Appropriate sense of discretion in dealing with varied and difficult situations Superior interpersonal and communications skills Positive friendly attitude Multitasker and ability to work in a fast-paced enviroment Adherence to work hours is a must Must love aesthetics and have a positive view about elective/plastic surgery Works well in team environment Appearance should reflect an appreciation for what we do and we strive to project