Overview
The Data Analyst role encompasses several tasks and responsibilities with a focus on supporting Polaris I/O’s Premium Services. Our Premium Services provide our customers with a tailored, high-touch engagement that includes personalized attention and collaboration with account teams to help them navigate the platform and realize immediate value. One of the key outcomes of the work performed by the Data Analyst is to provide relevant insights that enable our customer’s account teams to initiate sales conversations with their key account stakeholders resulting in new initiatives and ultimately new wins.
The Data Analyst will perform Client account analysis, which includes assessing the business conditions and needs of our clients’ accounts through external news sources and ML-generated summaries of financial reports (e.g., 10-Ks) and global news feeds, reviewing various insights around those accounts, and identifying relevant news articles to share with Clients. The Data Analyst will create stakeholder canvases and agreement networks associated with the insights and initiatives and will populate key account directories. Most of this work will be performed using the Polaris Platform and researching external sources as directed by the Premium Services Director.
In addition, The Data Analyst will perform analysis work that includes researching and qualifying prospective client targets, providing data support and work to land active, targeted prospects, and supporting onboarding client efforts as required.
The work will vary day-to-day as company demands dictate, making your role and experience more interesting. The impact you will have on the operations of Polaris I/O will be meaningful and fulfilling.
Responsibilities — You will be responsible for the following:
Perform all aspects of the analysis projects assigned to you.
Research daily news articles and account Conditions within our Unify app and share the vetted executable insights with account teams.
Manage Conditions with the assigned accounts and maintain relevant documents.
Build and maintain Stakeholder Canvases and Agreement Networks within the Unify app by mapping key decision-makers and adding external notes for greater insights as directed.
Maintain and update the Key Account Directory in Unify with account details on key players within assigned accounts, as required.
Establish a mindset of curiosity and continuous improvement, with a goal to apply business analyst principles and techniques to communicate valuable findings and insights.
When required, attend meetings to gain a better understanding of the business needs, business outcomes, and data requirements, so that analysis and insights can be established and executed.
Perform all day-to-day activities and work assignments.
Track your time, journal your daily activities, and provide the results weekly.
Teach and train new employees of Polaris I/O the above responsibilities and skills as part of their onboarding process.
Important Data Analyst Characteristics
The ideal candidate for the Data Analyst position is one who embraces data and the unbiased information it provides. You will need to possess effective communication skills and not be afraid to take initiative, ask probing questions, and actively listen to replies. Understanding why you are doing what you are doing will give you the context to better embrace the task at hand and see the bigger picture.
Besides completing your tasks, we need you to identify issues you face, propose solutions to them, and communicate these effectively. You will need to build relationships with many across our team and empathize and understand their requests, so you are able to deliver quality work. Good time-management and organizational skills will be needed. Lastly, we need your mind. We want you to be an active thinker and contributor to the team and company.
About
The Only Holistic Go-to-Customer Platform
Polaris I/O is a go-to-customer platform that combines transformation services, industry insights, and powerful technology to enable B2B companies to protect, retain, and grow large accounts.
Company Background
In business to business (B2B), it is common for “20% of accounts to drive 80% of revenue and profit.” Often, less than 30 accounts make up the “20%.” These accounts are typically massive global organizations that are extremely complex making it difficult for the supplier commercial teams assigned to retain and grow these accounts, to effectively do their jobs well. We call these top accounts, “key accounts.”
Polaris I/O is a holistic, key account platform that combines information, applications, and learning capabilities to enable B2B companies to manage, retain, and grow large accounts. We take an outside-in approach to improve our clients’ commercial health, utilizing executive buyer insights to inform the orchestration of commercial activities that improve relationships, maximize growth, and provide an ongoing commercial experience that rewards our clients with above-average growth.
Qualifications
Required Qualifications: Bachelor’s degree (or working towards one) in business analysis, data science, or a related field Willingness to learn a broad exposure to platform-enabled services and insight reporting tools Strong verbal communication and writing skills to effectively share information Analytical and problem-solving skills Ability to work independently and with team members from diverse backgrounds Ability to comprehend and manage complexity Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future College degree Minimum of 5 years job experience Need 15-20 hours per week Must have a 2-3 hour block of time in the morning; with flexibility for remaining hours