You will be the “Project Manager” for our company with an emphasis on coordinating new website projects and digital marketing campaigns for our new, amazing clients.
What does this mean?
That you’ll be the first point of contact for our new clients and will guide them as to how their new website will look, feel, and communicate to their new customers.
You’ll interview each of our new clients using our proven script, will record the notes from your interview into our system, and then you will create the scope document and hand everything over to our design and development team so that they can build the website and digital marketing for our clients.
Then you will ensure that all our team members have the tools they need to hit deadlines and be the quarterback between our clients and our design and development team.
You’re the first point-of-contact that our new clients will have for their website design and development and you will be a valuable resource and guide for them related to their website and digital marketing.
You are excellent at translating the clients’ ideas into easy to understand concepts that our designers and developers will use to build a website and digital marketing plan.
Basically, you are the one who bridges the gap between the client’s idea and our design/development team.
You keep our clients happy, our team busy, and our revenues growing.
About Your Daily Tasks
working with each new client and performing on-boarding interviews using our proven script and content collection system.
translating the clients’ big ideas into easy-to-understand concepts that our designers/developers can understand.
providing our clients ideas and suggestions for the best way to design their website so that they maximize leads. You’re like the captain of a ship and you tell the clients the best way to make it to the land of prosperity.
attending online and some very occasional in-person staff meetings.
answering questions from the design and development team if they need clarification about any notes you gave them from your onboarding call with the client
Utilize our CRM system to track each onboarding call and make notes about the client.
occasionally help with sales and marketing activities and recommend up-sells to the clients during the onboarding call.
Your Required Skills
Self-starter — ready to take responsibility for the success of each project. You need to be an “A Player” who does what it takes to get the job done.
GREAT COMMUNICATOR — you must be great on the phone and enjoy talking to customers and you must be able to relay the clients’ likes and dislikes into written text that our design and development team can understand.
Even-tempered / no ‘attitude’ / willing to help beyond a job description and do whatever it takes.
Must be extremely organized. You will be coordinating with many different people at the same time and so you must thrive on a fast-paced, fun environment and be very detail-oriented and a note-taker.
You must be able to learn new software quickly, you must be proficient and, ideally, an expert at Microsoft Office
You must be able to follow and read the script we provide for the onboarding call.
You must be able to type at least 45 wpm.
You must be able to write clearly and quickly and write content for the clients when necessary.
You MUST have an intermediate level of understanding of design, development, and digital marketing.
You need to be an “expert browser user” and know how to navigate the web and find information quickly.
You should be system-friendly and be someone who thrives on organized systems. . . both using those systems AND setting them up for others.
Customer service experience is a must. You will be dealing with end-user customers, internal team members and partners. In short, you should be an organized people person.
Your Nice To Have Skills (we can train you too!)
Experience as a content writer or copywriter.
Experience with web design and digital marketing
Experience with Clickup/Asana/Teamwork online project management tools
Experience in coordinating product launches online (i.e. multiple email sequences driving to websites).
Experience with using online shopping carts and CRM Systems.
Experience in writing basic direct response copywriting would be ideal.
Experience creating screen capture videos using software Loom to help create systems.
Experience creating WordPress websites.
An ideal person is someone who has been an onboarding specialist for an internet-based marketing business before
Entertaining personality who likes to get a lot done while having fun too.
A pleasant speaking voice
A technological proficiency and love for digital marketing.
Highly organized and detail-oriented. I’m putting this again as it is so important.
Enthusiastic, reliable and self-sufficient.
Outstanding listener, pays attention to details and takes notes when meeting others.
To help our operations team with new and existing website projects so that our agency can impact more lives while increasing our company revenue and profit.
You Report To:
You must have your own FAST computer (PC or MAC laptop , ideally no more than two years old), reliable high-speed Internet access and a mobile telephone with texting.
This is a 20/hr week position initially with room to grow
You must work a shift between the hours of 8am-8pm EST hours, but you can decide which hours best suit your lifestyle.
Your home or office most of the time. Very flexible hours just as long as it fits in with our client’s schedule.
Very rarely will you need to come to our office in Indianapolis.
This job offers flexibility for stay-at-home moms or dads who need a flexible schedule working from home and have a passion for helping entrepreneurs and doing work that means something.
WHINERS AND COMPLAINERS NEED NOT APPLY.
We may perform a complete background check and call all references you provide.
Starting pay is $15/hr and can grow from there. Starting pay will depend on your experience and expertise in the specific skill sets cited above.
Please respond to this job post via EMAIL.
Use this subject line: Project Manager for Growing Company mm/dd/yyyy (put the date you apply)
Include any related experience and results you have received.
Please include a 1-page cover letter as to why you think you would be a good fit, and also a separate copy of your resume, both in PDF format.
Applicants who do not follow these instructions will not be considered for an interview.
Thank you for your time and we will respond to qualified applicants immediately.