HR Account Manager

Overview

A typical day in the life of the Human Resources Account Manager, consists of…

• Working with the HR Partner Team to support the execution of human resources plans and practices.
• Interacting directly with clients in the areas of Employee Relations, Compensation Administration, Benefits, Talent Acquisition, and Organization Talent Development.
• Partnering with the team to deliver Human Resource solutions required by the business, modifying or adjusting to meet specific business unit needs.
• Providing input and support for the preparation and maintaining of employee policies and procedures.
• Participating in developing department goals, objectives, processes, and systems.
• Refining knowledge of progressive HR practices and key trends.
• Identifying areas for continuous improvement of HR services and processes and assisting the team with the development and implementation.
• Assisting with specific projects as determined in the annual HR operational plan.
• Maintaining current knowledge of legal requirements as well as state and federal regulations that impact human resource functions and ensures policies, procedures, and reporting are in compliance.
• Partnering with key stakeholder partners with HR-related processes and provides ongoing updates/reports.
• Creating reports utilizing HR metrics and conducts analytics on human capital data for trend identification.
• Participating in all department staff meetings and attends other meetings and seminars.
• Ensuring all employee matters are handled with consistency and fairness without discrimination.

To effectively help us support our clients….. 

• Company-specific working structure, policies, mission, and strategies.
• Principles, practices, and procedures of human resources administration associated with employment; compensation and classification; and employee development.
• Broad knowledge of all functions that reside under the HR umbrella.
• Legal requirements and federal and state regulations related to employment.
• Facilitation and presentation methods and techniques.
• Statistical methods and concepts and other analytical tools used in human resource processes.
• Interviewing and candidate evaluation processes.
• Delivering clear and effective presentations.
• Analysis of a myriad of HR data and ability to draw conclusions based on the data.
• Interpret and apply state and federal statutes and applicable rules and regulations to moderately complex human resource issues and problems.
• Provide appropriate recommendations for the resolution of simple/moderately complex employment and employee relations issues.
• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
• Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels.
• Work independently as well as collaboratively within a team.
• Keep all appropriate parties up to date on decisions, changes, and other relevant information.
• Establish and maintain effective working relationships with others.