Overview
As a Digital Account Manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.
Responsibilities:
• Act as the point of contact for clients for digital management matters
• Build strong, long-term client relationships and maintain frequent contact
• High level presentation skills; able to present complex ideas to clients in a way that produces understanding and impact
• Forecast and track key account metrics, prepare reporting on client account status
• Set digital strategies for your assigned customers, considering their specific requirements
• Suggest, design and implement digital projects to increase customer ROI
• End-to-end orchestration to ensure delivery of campaigns
• Address client queries effectively to ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external teams
• Optimize web content to increase traffic and improve SEO
• Present social media strategies to clients
• Report on web performance metrics
• Analyze digital campaigns success
• Stay up-to-date with digital technology trends
About
GK3 Capital helps financial services companies adopt sales and marketing strategies that drive remarkable growth in a digital world.
Qualifications
Requirements: • Proven work experience as a Digital account manager • Hands on experience with SEO/SEM and CRM software • Experience implementing and optimizing Google Adwords campaigns • In-depth understanding of online marketing tools and social media platforms • Experience with customer service and account management • Excellent verbal and written communication skills • Strong analytical skills • Bachelor's Degree in Marketing or a similar major. If you do not hold a Bachelor's Degree, you are bringing a minimum of 5 years of business development experience within the digital industry
