Overview

Overview
Your role is to manage the day-to-day operations.  Your ability to communicate via the phone, text and email but mainly the phone is of the upmost importance. 

Maintain payroll per property, communicate with staff, communicate with property buyers, onboard new clients and more.

You are amazingly organized, efficient, and enjoy learning new tasks, software, and technology.

You perform well under pressure and time constraints. You get things done as quickly as possible while triple checking for accuracy and quality.

You will represent our brand and have conversations with prospective customers in social media platforms such as Facebook and Instagram.  You can follow a script, move conversations forward, and handle general customer support inquiries.

Overall, your contribution allows our company to run more smoothly, fires are put out quickly (and there are less of them), holes are plugged, and things just work better.

RESPONSIBILITIES

Have 20-25 hours per week available for the following tasks:

●    Create Standard Operating Procedure (SOP) quickly and accurately, so that they require no additional adjustments.  Maintain company playbook.

●    Communicate with potential property buyers.

●    Updating monthly statistics via google sheets.

●    Following up on client payments and insuring taxes and insurance are up to date.

●    Responding to clients on social media

●    Invite people who “like” our Facebook ads to like our Facebook page.

●    Cutting up videos and posting to social media

●    Accept new member requests into our free Facebook group and engage with them ASAP via Facebook messenger.

●    Ensuring new clients are being onboarded properly and taken care of.

●    Company metrics are accurate, reported on time, and provide 100% confidence to make quicker decisions.  And Other duties as assigned.

Tagged as: call, clearly and effectively., communication, email, over communicate, TXT

Qualifications

Excellent communication skills