We are currently seeking a virtual patient care coordinator to join our fast-growing team. Will begin as part-time with the possibility of growing into full-time. Will need to be able to ramp up to full-time to cover vacations, illness, etc.
Responsibilities will include:
— Communicating with patients daily through the Patient Portal and by phone as needed
— Forwarding patients’ questions to the appropriate clinician and then following up with the patient when the clinician replies
— Uploading faxes and documents into the Patient Portal
— Ordering lab kits to be drop-shipped to patients (generally done online; occasionally via fax or phone)
— Ordering supplements to be drop-shipped to patients from our online distributors
— Providing patients with instructions for completing lab tests
— Scheduling patient’s appointments and answering questions regarding how to prepare for appointments
— Responding to patient inquiries about lab kits and supplements
— Working closely with office and operations staff to keep the clinic running smoothly
We will only accept applications (including resumes and cover letters) through the link above (under website).