Overview

We are currently seeking a virtual patient care coordinator to join our fast-growing team.

Responsibilities will include:
— Communicating with patients daily through the Patient Portal and by phone as needed
— Forwarding patients’ questions to the appropriate clinician and then following up with the patient when the clinician replies
— Uploading faxes and documents into the Patient Portal
— Ordering lab kits to be drop-shipped to patients (generally done online; occasionally via fax or phone)
— Ordering supplements to be drop-shipped to patients from our online distributors
— Providing patients with instructions for completing lab tests
— Scheduling patient’s appointments and answering questions regarding how to prepare for appointments
— Responding to patient inquiries about lab kits and supplements
— Working closely with office and operations staff to keep the clinic running smoothly

Please use this link to apply – we will only accept applications through this link:  https://chriskresser.wufoo.com/forms/zotbgpt12jq9jz

Qualifications

Requirements and qualifications: — Capable of learning new software programs quickly — Strong writing, grammar and spelling skills — Able to communicate professionally on the phone — Computer hardware and internet access designed for speed and efficiency The ideal candidate will: — Be extremely detail-oriented — Have outstanding technological savviness and capability with the ability to move seamlessly between a variety of different software and cloud-based applications — Be able to perform repetitive tasks without losing focus — Be able to work independently and remotely in a fast-paced environment with a distributed team — Take responsibility for their actions and behavior — Have interest and experience, either personal or professional, in integrative/functional medicine and the influence of lifestyle and food/diet on health — Support and respect other team members — Value work-life balance and self-care — Share our vision of a healthier, happier world