Account Manager – Amazon Advertising Agency

Overview

Company Overview

Podean is an Amazon-focused managed services provider and marketplace consultancy helping clients navigate and succeed within the complexity of Amazon. Our team of certified Amazon advertising specialists harness the power and scale of Amazon’s audience data to create relevant and engaging brand experiences across all of its properties and content. Our end-to-end marketplace marketing solutions deliver high performing campaigns resulting in profitable sales and brand metric uplift.

What Makes Us Different:

We know that selling products requires more than just bottom of the funnel search media. It requires consumers to recognize and prefer your brand, to tell others about their experiences and to build long-term loyalty for you, forsaking all competitors. To create that loyalty brands need to tell a story to consumers in a differentiated and engaging way – mapped to the consumer journey and Amazon assets they encounter along the way. It’s more than search – it’s video, display, content, experiences and more.

We also believe that Amazon as an advertising platform is one of the highest reaching and most engaging of all. Coupled with unprecedented behavioral, lifestyle, purchase, media consumption and location data Amazon is the perfect environment to attract new customers to products and services that are not sold on Amazon.

Amazon is an innovation powerhouse. Whether it’s Alexa skills, OTT TV, content creation, CRM/DM capabilities, sampling or the curation of physical experiences so many opportunities are available for nimble brands to leverage in a concerted manner.

Only Podean can architect the optimal approach to take advantage of all aspects of consumer engagement across the Amazon ecosystem and deliver brands lifelong customers and immediate sales impact.

The Opportunity

We are seeking a highly motivated and detail-orientated Account Manager to guide progressive brands on how to leverage Amazon’s platforms to attract and engage with consumers to ultimately drive stellar sales performance.

This is the chance to get in early with a new breed of agency that is going places and help shape the company as it scales. You’ll be working with some of the world’s most progressive brands through to incredibly agile sand fast growing start-ups. Unlike other agencies, you’ll have a vice and direct access and day-to-day interaction with the founders who are true marketing innovators.

We give our team the autonomy and freedom to get the job done and empower them with the tools, knowledge, access and support to deliver exceptional solutions for our clients. We like to challenge ourselves and our clients to push the boundaries of what is possible in the fast-moving world of consumer marketplaces, of which Amazon dominates.

Responsibilities

You are responsible for overall client relationships and account health through the delivery of optimal solutions that are on time, on budget and exceed client expectations.

– Forge strong relationships and build trust with clients by delivering an exceptional level of service and going beyond. 

– Understand client challenges and form strategies and plans to deliver on requirements

– Define timing, roles, responsibilities and dependencies within project plans

– Managing the execution of project plans including client communication and updates.

– Ability to draw insights from large amounts of data and provide recommendations to clients on marketplace strategy, media tactics (brand and performance).

– Tracking resource utilization, and spotting scope creep

– Upselling services and products, compiling proposals and scope of work documents.

– Lead bi-weekly calls with clients to address project work on a variety of deliverables.

Generate reports that analyze customer pricing/promotional performance and competitive analysis.

Continually seek knowledge about Amazon products and solutions.

Build relationship with key folks across Amazon Advertising group and beyond.