Overview
Job Description For Lead Manager
TITLE:
Lead Manager & Customer Support Rock Star for Real Estate Investment Company
POSITION
This is an incredible opportunity to learn the amazing world of real estate investing.
We are a busy real estate investment company and we do A LOT of marketing that generates calls from property owners that would like us to purchase their property
Here’s what we are looking for you to help us with:
● Follow up with homeowners interested in selling their homes and book appointments for our sales team
● Manage old and news in our CRM (customer relations management software) and call back prospects to see if they are viable sellers or not
● Research property information left on the voice mail messages, email inquiries, web forms and text messages, by property owners and add the information and details into our CRM
● Help run our weekly company sales meetings, track metrics, and update our “scorecard” weekly
● Download data from various websites, and help us refine the data, and then market to those prospects using phone, text and email
We also need you to spend some time on the phone making outbound calls:
● There are property owners that don’t leave enough information on their message, so you will call them and follow a simple script to ask them for details about their property.
● There are property owners that call in to our phone system, they listen to a pre-recorded message BUT instead of leaving a message they will just simply hang up and not leave a message. You’ll call them and ask them if they have a property for sale. If they do you’ll follow a simple script to gather the information and input the data into our CRM system.
● You’ll be following up on leads that we may have spoken with a in the past but did not purchase the house and you’ll call to find out if there is still an interest in selling their property.
This is NOT sales position.
You will not be required to sell or convince the property owners to sell their property or do business with us.
You’ll simply be a friendly voice that will ask them a series of questions so that our internal sales team can contact them.
REQUIREMENTS
see below
COMPENSATION
This is an hourly position PLUS bonuses.
The goal is for you to help us with 8-10 properties a month, and this could mean a substantial bonus for you.
HOW TO APPLY
Apply to the position and send me a message answering the following questions:
Question 1 – How many hours are you available to work daily?
Question 2 – What hours are you available to work during the day (define them in Pacific time zone (PST), in the USA).
Question 3 – What is it about this position that interest you the most?
Question 4 – Describe your real estate experience?
Question 5 – Let me know why you’d be perfect for this position?
About
ABI Investments, LLC is a San Diego, CA-based boutique real estate investment company founded by the husband & wife team of Justin & Dreama Lee in 2003. Since our founding, we have gone on to do well over $50 Million in real estate transactions.
ABI Investments, LLC is a Limited Liability Corporation registered in the Commonwealth of Virginia and has conducted real estate transactions in Washington, Missouri, California, Arizona, Oklahoma, Pennsylvania, Maryland, Virginia and the District of Columbia.
While we experienced investors throughout the United States our core focus is in San Diego, California.
We specialize in acquiring below market, distressed residential real estate in San Diego County. Once we acquire these distressed properties we then renovate and/or stabilize the properties, helping to improve the quality of homes and neighborhoods throughout the USA.
Our projects include single-family residence and apartment buildings that we completely restore and renovate. Once acquired and improved, we either sell to a conventional buyer or an investor, or we hold the property providing clean and affordable rental housing to individuals in the marketplace we are investing.
Qualifications
There are a few MUSTS for this position: ● Friendly - you must come across as warm and friendly so that the customer can feel comfortable providing us with the necessary information about the property ● You must type at least 50 words per minute - there is a lot of information that you’ll be typing as you listen to the voice mail messages and speak with the customer. Proficient typing speed is a must for us ● You like being on the phone and speaking with people - you’re going to be on the phone a lot during the day ● Quick to react- leads are coming at you all of the time. We need to respond to each lead QUICKLY. Especially leads that we are generating online ● Team player - you’ll be a very important part of our real estate team so you’ll need to work with various other team players ● Highly organized - you’ll be working inside of our CRM and managing the leads and scheduling calls to follow up with them, so it’s important that you be organized ● Flexible - being a team player means that you’ll pitch in as needed with other task that the team will need help with ● High Speed Internet Connection – it goes without saying that you should have a fast Internet connection ● Excellent spoken and written English and attention to detail - you have to able to communicate extremely well in the written word and have absolute accuracy on documents you will prepare. This means structure, proper use of nouns and adjectives, etc. Your ability to communicate precisely using the written word is very important ● Pleasing personality - you'll be interacting with clients, customers, and various business partners, having a pleasing personality is a MUST. That especially means you're outgoing and positive when on the phone with people ● It would be a BIG PLUS (but not 100% necessity) if you were bilingual (English / Spanish)
