General Cover Letter

Dear Hiring Manager,

I am excited to submit my application for a position where I can bring my extensive experience in client services, operations, and executive support to a mission-driven organization. With a career spanning over two decades, I’ve developed a strong foundation in building trusted relationships, managing complex logistics, and ensuring seamless client experiences across industries including legal wellness, sports management, and professional services.

Most recently, I served as Client Services Lead at Flourish Legal Well-Being, where I led onboarding, coordinated program delivery with subject matter experts, and managed client engagement efforts such as gifting and event support. Previously, as Operations Manager, I supported the CEO with administrative, travel, and email management, while also maintaining websites, SOPs, and client communication processes. My earlier role as Senior Director of Client Relations at BDA Sports Management sharpened my ability to manage high-profile clients, execute large-scale events, and oversee personal and professional logistics with discretion and care.

Throughout my career, I’ve been recognized for my proactive approach, attention to detail, and ability to adapt to evolving priorities. I am proficient in tools like Slack, Notion, Microsoft Office, Zoho, and more, and I take pride in supporting leaders and clients with empathy, clarity, and reliability.

I would welcome the opportunity to bring this experience to a new role and contribute meaningfully to your team’s success. Thank you for your time and consideration. I look forward to the opportunity to speak further. Thanks for your consideration,

Nicole McGregor