Cover Letter 2
Please accept this letter and the accompanying resume as an expression of my interest to join Fast Forward Media as a Virtual Assistant. I am a senior at the Bauer College or Business at the University of Houston graduating in December 2019. As an enthusiastic business student with outstanding abilities to lead a team, organize and manage projects, and analyze data I believe I can be an asset to your company.
As office manager and legal assistant I have had the opportunity to work with different teams and individuals where I have had to schedule appointments, court dates, and hearings. I am detail oriented and organized. I have developed systems to better improve our services to our clients and implemented software to better manage our client database. One of the responsibilities assigned to me was to improve employee productivity, which I achieved through the creation of workflows and templates. This allowed our paralegals to improve not only their productivity, but the quality of their work. I was asked to travel to California and oversee the opening and implementation of our California branch, along with hiring and training all incoming employees.
A specific project I am proud of is creating and implementing a khan ban system that is kept both on a large white board and online. This system tracks the status of each case in our pipeline, from incoming clients to closing out cases. The system is set up so that each paralegal can track the status in real time and is adjusted in a weekly 15-minute meeting with their team manager.
As to my experience with working with clients by phone, it is extensive. Most, if not all my work, is done by phone, and I have had extensive training on how to speak with clients over the phone.
I am an adventurous, clever, and determined young professional in pursuit of growth and development in all aspects of my life. I strive to do the best in all aspects of my life and try to make those around me and myself a little better each day.
I am confident that my experience in management will qualify me for consideration. I look forward to discussing my qualifications in more detail.