Administrative Assistant

Overview

Your role is to manage the day-to-day operations.  Maintain payroll, communicate with staff, update financials and statistics, help with hiring, work inside our crm, onboard new clients and more.

You are amazingly organized, efficient, and enjoy learning new tasks, software, and technology.

You perform well under pressure and time constraints. You get things done as quickly as possible while triple checking for accuracy and quality.

You will represent our brand and have conversations with prospective customers in social media platforms such as Facebook and Instagram.  You can follow a script, move conversations forward, and handle general customer support inquiries.

Overall, your contribution allows our company to run more smoothly, fires are put out quickly (and there are less of them), holes are plugged, and things just work better.

RESPONSIBILITIES

Have 20-35 hours per week available for the following tasks:

●        Create Standard Operating Procedure (SOP) quickly and accurately, so that they require no additional adjustments.  Maintain company playbook.

●        Calculating commission sheets for our staff and submitting payroll.

●        Updating monthly statistics via google sheets.

●        Following up on client payments and issuing refunds

●        Responding to clients on social media and managing conversations in our CRM

●        Moderate comments on our Facebook ads to remove negative or abusive comments and ban those users from seeing our ads.

●        Invite people who “like” our Facebook ads to like our Facebook page.

●        Cutting up videos and posting to social media

●        Managing our closer calendars and ensuring their reporting is accurate.

●        Accept new member requests into our free Facebook group and engage with them ASAP via Facebook messenger.

●        Manage customer service for all prospects, organizing the CEO email box.

●        Ensuring new clients are being onboarded properly and taken care of.

●        Company metrics are accurate, reported on time, and provide 100% confidence to make quicker decisions.