Overview

This position is part of the Administrative Team. The goal of this role is to provide support to our clients in a variety of manners to include but not limited to email management, calendar management, database management, data entry, form design, and research. You will also be the central point of contact for a select group of clients.

You will be working according to our client’s specific guidelines. You are expected to use your experience, initiative and judgment to make certain that all work is completed thoroughly, in its entirety, and on schedule.

 

 

“jobLocationType”: “TELECOMMUTE”

Qualifications

Skills & abilities:
  • Strong attention to detail
  • Excellent communication skills
  • Outstanding follow up and follow through
  • Basic knowledge of Customer Relationship Management (CRM) systems
  • Good customer service
  • Asks questions when uncertain and provides feedback
  • Handle work for multiple clients and competing priorities
Attitude:
  • Proactive: desire to learn and grow
  • Looks for alternative solutions and efficiencies when performing work
  • Takes pride in the work and the final product
  • Maintains a consistent schedule
  • Thrives on systems and organization
  • Always on the lookout for new technology, systems and processes
  • Strong sense of curiosity
Availability:
  • Monday through Friday at least 2 hours per day, during traditional business hours (8
  • 5pm Eastern)
  • Knows availability in advance and limits last minute schedule changes
  • Understands last minute requests of clients and is prepared to jump in
Experience:
  • At least 2 years of experience in a similar role
  • Knows how to successfully work with managers and team members located remotely
System requirements:
  • Microsoft Office suite 2007 or higher
  • Dedicated high speed internet (not free public Wi
  • Fi)
  • A regularly maintained computer system
  • Dedicated, quiet office space
  • Has a smartphone with regular access to email
  • Screen capture software such as Faststone Image Capture
  • PDF creation and editing software such as CutePDF, Adobe PDF