Overview
We are seeking a new team member to answer phones and complete basic administrative tasks. The right person will speak with a smile, have an optimistic attitude, be outgoing, organized, and a team player.
Key Responsibilities:
Promptly answer phones with clear, confident, and upbeat tone.
Diagnose the reason for the customer call, and set expectations for next steps.
Communicate effectively with team members and clients via phone, slack, and text messaging.
Make suggestions on company and process improvements
Qualifications:
Strong communication skills are essential.
Detail-oriented with a focus on accuracy and quality.
Fluent in English, both written and spoken.
Proficient in online communication tools such as Teams, Ring Central, and Slack.
Experience with online CRM tools such as AgencyZoom is a plus.
Must be willing to work remotely and support a US company based in the Eastern Time Zone.
Must be able to work East Coast hours.
In order to be considered for this job please send 1 email with the below.
– Your resume
– 30 second voice or video recording indicating why you are the best person for this job
About
The Ganim Agency has focused on home, auto, and commercial insurance for the last 10 years
By giving our clients the power to shop over 40 insurance carriers, we offer the best price and coverage available in the marketplace. We always look to increase the quality of each customer's experience through listening, technology, product options, and work ethic. Our goal is to give clients "More than insurance coverage...insurance confidence!"
Visit www.brightwayganim.com to learn more about our agency!
Qualifications