Overview
We are looking for the strategic role of Marketing Consultant – a person overseeing the agency-client relationship, being the bridge between our clients and our team, ensuring our team delivers what is promised to our clients, and relaying valuable feedback about the practice’s experience and success with their campaigns. This position is ideal for an experienced remote employee with excellent time management skills and a background in customer service and marketing. This is a full-time role. No freelancers or consultants, please!
Responsibility & Accountability
As a Marketing Consultant, you will represent our company as you communicate with clients and deliver their campaign results and ongoing scaling suggestions, with the support of your strategic marketing team. A high sense of responsibility and attention to detail are essential in this position. You will be the “face” of our company for each client we serve, and our desire is for our clients to have the best experience and results possible.
Passion for Marketing
We provide med spas, plastic surgeons, cosmetic dental and other aesthetic practices lead generation and appointment automation services as well as SEO, social media marketing, and website design. We love helping practices grow, and we want you to love what you do too. It’s a big plus (but not a requirement) if you have experience working with social media marketing, paid ads, copywriting, or email marketing or if you’ve ever worked in an aesthetics practice. You should be eager to learn about how paid digital advertising works and be genuinely curious about different aspects of it and marketing in general. A huge part of the role is analyzing the performance of the campaigns (you have the help from experts on your team) and making recommendations to the client to make changes to existing campaigns as well as helping them craft new campaigns that the team will build.
Fluent English & Excellent Communication Skills
All of our clients are from the USA / Canada. Since you will have weekly calls with clients, you should be native/fluent in English and be an excellent communicator (written and spoken).
Time Management
You will be working with a team made up of people across the world working in different time zones. Not only is it essential to be a master of managing your own time, but you will need to master managing the time of others. It will be up to you to understand and work with your colleagues’ work schedules to execute our services to our clients in a professional and timely manner.
Communication Skills
You should have a passion and knack for communicating with people. Your role will primarily consist of liaising between your clients and your team daily. You are well organized in keeping records of all your conversations using our proprietary CRM software, you understand the importance of following up regularly with your clients and having a sound knowledge of the best communication channels to use with different people.
Duties:
Manage the implementation of marketing plans for client projects
Monitor analytics of online advertising campaigns and make suggestions for improvements
Coordinate, monitor, and see the successful launch of new campaigns
Run client training sessions for new client launches
Communicate with clients, resolve issues, and assure continuing progress on projects
Support clients on our proprietary CRM software (we will provide training)
Provide regular updates and reports to the management and assigned clients
What You Get:
We are a full-service digital marketing agency with a great work environment. Our people are fun and easy-going. We are business-minded learners, doers, and goal achievers (yet, no crazy work hours).
If we are a mutually good fit, you will get:
Competitive salary based on experience level
A team build around Character, Competence, and Chemistry
The ability to work in your strengths and help clients that depend on those strengths
Medical insurance
Matched 401K
Unlimited PTO
You’ll work with people on our team who will help you professionally grow and feel fulfilled from your work.
Schedule:
Monday to Friday (9-5 EST)
The job is 40 hours a week.
You must be available for the daily company meetings/calls with clients within 9-5 EST. Keep an eye on Slack for client emergencies. While rare, we want to respond, and either address immediately if an emergency or coordinate for business hours.
Some clients we work with are on Pacific Time. If this is the case, you must modify your schedule accordingly to ensure efficient communication.
About
We put the power of the best minds into Aesthetics Practices.
What separates us from other agencies in our space is that we truly care about our clients AND our team. We've built a culture of creativity and collaboration so that our clients always get the best results.
Our policy has always been: hire for the heart, and train the rest. Our culture nurtures that, and our clients can feel it.
Aesthetic Practices come for the best marketing and stay for the relationships.
Qualifications
TO APPLY: https://tier3media.typeform.com/to/yyOt7MXP Only candidates that successfully submitted the above application form will be considered for this role.
