Overview

The Murphy Law Firm is growing quickly and needs to add a contract Legal Intake Specialist to its team. We are looking for someone with a wonderful phone voice who can be empathetic with prospective clients and “sell” the firm’s services to turn prospects into clients.

In addition, the Legal Intake Specialist will –

  • Open and close client files;
  • Add leads and new clients to our case management system (MyCase);
  • Answer incoming phone calls;
  • Respond to all leads via phone, email, chat, or text;
  • Help with the mail;
  • Send welcome packets to new clients;
  • Schedule appointments and consultations;
  • Follow up with prospects and clients;
  • Daily voicemail maintenance; and,
  • Send appropriate cards/gifts to current clients.

This is mainly a virtual position; however please note ** the person in this position will need to come to the office (located at Oxon Hill and Fort Washington, MD) occasionally to complete some tasks, like filing, creating physical files for new clients, and breaking down physical files once we have closed client matters.**

We anticipate that this position will begin at approximately 20 hours/wk and has the potential to become full-time.

We are a fun team that respects each other but who also want to do something meaningful and important. We are professional and serious when the situation warrants it. It is important that you can keep a calm disposition in difficult situations.

This is a contractor (1099) position and the contractor will be responsible for all of his or her taxes and other expenses and determining the weekly schedule.

Qualifications

Must Haves:

  • Must have some law office experience;
  • Must have a pleasant phone voice;
  • Must be detail-oriented;
  • Must be patient;
  • Must be willing to learn software applications;
  • Must be diligent in responding to prospects and clients; and,
  • Must be familiar with Google Drive and G-Suite products.

Preferences

  • Family law and/or criminal law experience, highly desired
  • Sales experience
  • Maryland resident

Tagged as: intake specialist, phones, sales, virtual assistant

About

Company Overview

The Murphy Law Firm takes on primarily family, criminal, and personal injury law matters, which include matters involving drug possession, DUI/DWI, traffic citations, handgun charges, divorce, child visitation, child support, alimony, domestic violence, custody, and car accidents.

About Angel Murphy, Esq.

Angel Murphy, Esq. is the Founding Partner of The Murphy Law Firm, LLC. As a licensed Maryland and District of Columbia attorney and passionate advocate, Angel takes a personal approach to lawyering by devising a creative legal strategy for each client and for each case.

Angel enjoys helping her clients face and overcome their legal challenges. She identifies with her clients and will work tirelessly to ensure that they are treated fairly in the courtroom and that their case gets the best possible outcome.

Qualifications

Must Haves • Must have some law office experience; • Must have a pleasant phone voice; • Must be detail-oriented; • Must be patient; • Must be willing to learn software applications; • Must be diligent in responding to prospects and clients; and, • Must be familiar with Google Drive and G-Suite products. Preferences • Family law and/or criminal law experience, highly desired • Sales experience • Maryland resident