Overview
Mainly Remote position but, Must Be Willing to work 2 Days in office.
Summary: To offer administrative support to Integrative Medical practice and patients. Board certified Family Medicine MD who is expanding the space of Biohacking, Functional Medicine, Quantum Physics/ Technology, and Preventive Care, seeking new team member to support patients and practice.
Ideally candidate has experience in this field, however will consider motivated people that are inspired by this medicine and science, and have skills in high level concierge service.
Office Management Responsibilities
Implement policies and procedures
Answer questions and troubleshoot issues within the office operations
Awareness of laws and guidelines governing medical practice – and or willingness to learn
Ensuring the office is HIPAA compliant (HIPPA involves laws around patient confidentiality)
Complete HIPPA training with CAP (Dr. De Sylvia’s malpractice insurance)
Is pro active in offering solutions to increase efficiency and elevate the level of experience for the patient
Software Management
Computer savvy with multiple office programs and able to learn EMR efficiently
Front Office Responsibilities– will initially train in the front in order to manage and oversee front office, as well as always being willing to jump in and help out when needed, and implement more efficient policies where needed.
Answer phone calls and answer questions accordingly
Respond to patient emails
Schedule Appointments
Supplement Shipments
Ensure all patients have appointments for labs
Create invoices
Receive Payments
Check Patients Out
Screen New Patients
Prepare charts
Liaison between the doctor and patient to ensure all patient questions are answered
Confirmation Calls
Share Labs prior to the appointments
Discuss with patients any inquiries or questions from lab charges or insurance
Continually learning more about Integrative and functional medicine in order to explain the practice, answer patient questions when appropriate, and promote the mission of Whole Life Health
About
Our mission at The Center for Whole Health is to redefine the standard of modern medicine to meet the ever changing healthcare needs of our community and the world. Our approach to leading this new frontier in healthcare is guided by our three core principles:
We will continually offer the most advanced, proven treatment methods by bridging the gaps between innovation and new knowledge, sound science, and ancient wisdom.
We value integrity above all else and offer healthcare that is consistent, reliable, and patient-centered.
We are never stagnant in our care – by bringing together experts and pioneers in the field, we continually evolve and improve our medicine to more optimally serve those who need it.
At The Center for Whole Health our entire team is dedicated and passionate about helping you achieve optimal health. We look beyond your symptoms and are committed to discovering and treating the core causes of your illness as well as nourishing the roots of your health. We are inspired by what we do, and the changes we see in the lives of our patients and their families.
Qualifications
Ideally candidate has experience in this field, however will consider motivated people that are inspired by this medicine and science, and have skills in high level concierge service. Must be willing to work 2 days in office