Overview

We are a happy outgoing bunch, who also take our business seriously.   We are Entrepreneurs at heart and are looking for the same kind of outgoing, motivated, willing to roll their sleeves up and learn kinda’ person.

JOB DESCRIPTION

The Community Manager works directly in social media accounts, overseeing the publication of compelling content that resonates with our brand’s digital community, and to grow our Social Media account followers and engagement. Below are buckets of responsibilities.

  • Proofreading content: ensuring there are no typos, that URLs and tags are correct, brand-specific statements and claims are accurate (i.e. product names, features + benefits, etc.)
  • Scheduling and publishing content. Training materials available.
  • Ensuring that, post-publish, all profile tags, location tags, hashtags and @mentions click through to the intended place. Training materials available.
  • As needed, Boost posts according to predetermined “boosting strategy” and standard operating procedure. Training on our procedure available.
  • Responding to all questions and comments in the immediate community. Training materials available.
  • Growing the account by proactively stoking extended community conversations. Training materials available.
  • Invite engagers to like our Facebook page. Training materials available.
  • Maintaining, growing and executing a hashtag strategy for Instagram. Comprehensive how-to document available.
  • Keeping track of when we hit ‘top posts’ for that tag.  Examples available.
  • Identifying community members to build relationships with and facilitating process and systems to ensure these relationships can be built and maintained in a way that is efficient for our brand.
  • Fostering brand relationships to facilitate more earned coverage.
  • Capturing and organizing all earned coverage for future “owned” content.
  • Reporting (examples available)
  1. On the health of the community
  2. FAQs by the Community
  3. Engagement levels
  4. Opportunities for improvement in content
  5. Opportunities for sales / product in response to FAQs
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MORE INFO:

This role is an entry level Contractor/Freelance position and we anticipate needing a maximum of 5 hours per week to get started.  We are unsure if additional hours will be needed, but there is potential for that.  The starting pay is $15/hour.  Our intention is that this will be an ongoing role.  However, with any new venture, there is no guarantee that will happen.  Our hope is that if we do our job well, it will be.

Pre-Requisites:

  • Outgoing / Social type of personality
  • Social Media Overview Online Course (We will provide access to this 1.5 hour course — recommended to be viewed more than once)
  • Computer and Mobile Phone that can reliably access Facebook and Instagram
  • Personal Email Address for communication
  • Ability to send invoices via email that we can pay online (a personal PayPal account provides access to invoicing)
  • A Basic or intermediate knowledge and experience working within Instagram and Facebook
  • Strong Organizational Skills
  • Basic or intermediate Microsoft Word / Excel skills
  • Like / Follow Our Instagram Account and Facebook Page
  • Your own Instagram / Facebook accounts (personal accounts are a-ok!)
  • If interested in moving into higher level Social Media roles noted below …  Having Access to and an Intermediate Knowledge of Adobe Creative Cloud software programs – primarily Illustrator and Photoshop. Moving up is not required, and is offered as a possibility with the right fit.

What’s to Know:
While this role only requires a small amount of time overall each week, these hours will be staggered throughout the day and week.  Some of the work will be best accomplished on your phone.  There may be days where you spend 20 minutes in the early morning, 10 minutes mid morning, 30 minutes in the afternoon etc.  As this is an effort to improve social media relations, this role will ‘go where the conversation’ is and there’s not a set time for that.

We have invested in a 6-week Social Media / Marketing Strategy online course. If you are interested, we will make this detailed training course available to you at no cost once we see if we’re a good fit — we hope we are!  Whether you continue to work with us or go elsewhere, these strategies and education will add value wherever you are as a Marketer or Social Media Manager.

Starting Out:
Starting out, this role will interact with our community on our behalf, and schedule/publish the content/artwork that is being created by us (along with the other items noted in the above job description) using the Social Media scheduler – Later.com.  We will slowly fold in the other items (e.g., reporting, tracking) as you get comfortable.

Room for Growth:
As this role, and our Social Media community, grows, our hope is that we will begin to 1) Ask you to take on the same roll for one or more of our clients 2) Transfer to you the creation of design elements per our specs and that also supports our brand. Then we would change the role title to Social Media Specialist.

Then, once you have that mastered, we’d like to hand over the reins for you to come up with content/plan ideas and the designs.  That title would be Social Media Manager.  You would be required to complete the 6-week online course noted above.

We anticipate that each step would involve additional hours and an increased rate of pay as we can accommodate.

Weekly Communication/Meetings:
Ideally, we would like to meet – at least once – in person if you are in the Summerville / Charleston, SC area.  Things are so upside down right now, so if you’re not comfortable with in-person at the moment, we absolutely understand!  If you’re out of town or more comfortable, we can schedule a Zoom call to meet and chat.  We believe communication is a key element to any type of success.  We’d like to keep in touch weekly, or more or less frequently as needed.

Tagged as: community manager, social media

About

WE BUILD & MAINTAIN WEBSITES FOR SMALL BUSINESS

(And Other Techy Stuff Small Business Owners Need to Succeed)

WordPress website design solutions for small business owners that get found on search engines, generate revenue, improve your online presence, and save you time; provided by people who care about your success.

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HOW WE STARTED & WHERE WE'RE GOING
Our Mission is to Help Small Business Grow

What's to know about Studio Barn Creative? We didn't start out as a simple idea like so many other businesses will tell you.  As a matter of fact, our ideas were so large in scope that we really had no idea what was in store for us.  If truth be told, we weren't prepared in the early years for all of the things that a business (and customers) would require — demand — of us. Or, how long it would take to reach our goals of what success looked like to us.

We got a lot of things right in the beginning, and we also made some mistakes.  It was in those mistake-moments where we smacked our palm to our forehead that we learned valuable lessons (we even turned some of them into blog articles).

Fast forward and we are successfully building custom websites, managing the maintenance of websites of all sizes in multiple countries, providing SEO and Social Media services, and helping small business owners navigate the common tech and design hurdles of owning a business.

It is these lessons and more that we want to share with our customers to help them thrive without first having to stumble. In some cases, we learned the hard way, and we don't want you to have to.

(Please visit our website at studiobarncreative.com to learn more about us and how we work.  Visit us on Instagram and Facebook at 'studiobarncreative')

Qualifications

• Outgoing / Social type of personality to be able to communicate on our behalf with our 'community' • Ability to send Studio Barn Creative invoices via email that we can pay online (a personal PayPal account provides access to invoicing) • A Basic or intermediate knowledge and experience working within Instagram and Facebook • Your own Instagram and Facebook accounts (personal accounts are a-ok!) • Strong Organizational Skills • Basic or intermediate Microsoft Word / Excel skills  • If interested in moving into higher level Social Media roles, applicant will need to have access to and Intermediate knowledge of Adobe Creative Cloud software programs - primarily Illustrator and Photoshop.  Moving up is not required, and offered as a possibility with the right fit.