Overview
Metro Atlanta Applicants Only Please
· Serve as the lead point of contact for all customer account management matters
· Build and maintain strong, long-lasting client relationships
· Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
· Ensure the timely and successful delivery of our solutions according to customer needs and objectives
· Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
· Develop new business with existing clients and/or identify areas of improvement to meet company goals
· Prepare reports on account status
· Collaborate with sales team to identify and grow opportunities within territory
· Assist with challenging client requests or issue escalations as needed
About
Sparkfly Perks the leading provider of employee and member discount programs for corporations, associations and large organizations. We focus on bringing the happy to the employees through financial wellness and saving money. Some of our clients include, The Coca-Cola Company, SunTrust Bank, Aflac, Emory University and Healthcare, Northeast Georgia Health System and many others.
Qualifications
• Proven work experience as a Client Relationship Manager, Account Manager, Key Account Manager, Junior Account Manager or relevant role • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level • Solid experience with CRM software (e.g. Zoho CRM and HubSpot) and MS Office (particularly MS Excel) • Experience delivering client-focused solutions to customer needs • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail • Excellent listening, presentation and problem-solving abilities • Strong verbal and written communication skills • BA/BS degree in Business Administration, Sales or relevant field
