Overview
Role Summary:
You will be responsible for operational activities that span the entire organization. In this role, you will perform all duties for the effective and successful management of business operations, including people operations, productivity, compliance and client relations. The Operations Assistant will look for areas for improvement and opportunities for efficiency to enhance the general business operations.
You will be exposed to additional areas of responsibility and opportunity as the business evolves.
Role Responsibilities:
People Operations
– Onboard and offboard employees
– Coordinate staffing changes and coverage
– Setup all new employees with the necessary system access
– New employee orientation
– Work with Client Leads to set up recurring Aeros
– Manage time tracking in Aero
– Post new jobs
– Screen candidates and setup interviews
– Manage POMteam time off calendar, anniversaries, and birthdays
Client Relations
– New client contract creation
– Manage standard operating procedures for new client onboarding with Client Lead
– Track monthly utilization by employee and client
– Assist with client invoicing
Compliance
– Rollforward Compliance Checklists for clients
– Update Compliance calendar
– Ensure successful and timely completion all compliance deadlines with Client Lead
– Assist with POMteam compliance matters such as business insurance renewal, state registrations & licensings
Admin
– Manage Partner calendars
– Support travel and offsite planning
About
POMteam is an outsourced Finance and Accounting solution that provides a unique experience, functioning as a fully developed internal team would, for a fraction of the cost. The team is built around the Founder’s depth of experience in the start-up space. For the cost of a single hire, we will provide you with experienced and tested CFOs, Controllers, FP&A resources, and Support Accountants. A fractional super-team that is experienced in start-ups, both private and public businesses, acquisitions and going public.
Qualifications
- Bachelor’s degree in Business, Accounting, and/or Finance - Experience working with start-ups required - 1-2 years of relevant Operations Manager or Accounting experience - Experience in payroll systems such as Gusto or Justworks - Experience working with Google Workspace - Executive administrative experience preferred - Advanced experience in Excel (embedded vlookups, subtotals vs. sum) - High comfort level in working with many different cloud-based technology tools - Can balance multiple priorities and support various business functions - Ability to work efficiently in a remote environment - Work during normal business hours - Excellent communication skills and business acumen - Excellent analytical and problem-solving skills
