1. Be Kind

2. Do What YOU Say

3. Work Hard

4. Have Fun

5. Make Money


  • Make sure all recurring and one time jobs are staffed even when lots of people quit, call in dead or just don’t show up all in the same day
  • Schedule cleaners to conduct inspections as indicated on the Happy Customer Onboarding Document and provide this schedule to Customer Happiness Manager
  • Make sure cleaners have all of the supplies & equipment they need to reach their outcomes
  • Schedule interviews

Expected time investment

Depends on number of staff, recurring and one time jobs- typically between 1-7 hours/ week




  • Have a minimum of one floater/ emergency cleaner for every 5 cleaners with a minimum of two at all time
  • Monitor hiring funnel to make sure you have sufficient new staff coming in and give feedback to owner if and when you don’t


Tagged as: scheduling

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Company Core Values:

  1. Be Kind
  2. Do What YOU Say
  3. Work Hard
  4. Have Fun
  5. Make Money

Services Offered:

  1. Happiness
  2. Giving families and homeowners their free time back
  3. House cleaning
  4. Community Engagement


Using scheduling software Soft skills in office management and communication Smart phone and basic computer knowledge App use and texting, slack knowledge