Account Manager for Digital Marketing Agency

Overview

Job Overview: 

The Account Manager (AM) manages client relationships, is the main point of contact for clients, and collaborates with Campaign Managers (CM) to achieve campaign goals. AMs receive a roster of clients that they are responsible for and act as the main liaison between the company and the clients.

A successful AM will be strategic, professional and knowledgeable about digital marketing. AMs work closely with the Director of Client Services to ensure client satisfaction.

Responsibilities and Duties:

Maintain strong and productive client relationships
Send client email updates
Respond to client emails
Have phone calls with clients as needed
Be available during normal business hours
Assign tasks to CMs based on client needs
Monitor campaign ad spend to ensure proper budget pacing
Prepare agendas for client meetings/calls
Keep up with digital marketing news and trends
Identify opportunities to cross-sell new services

Qualifications:

College graduate preferred
3-5+ years of digital marketing experience
Agency experience preferred
Knowledge of PPC, Social Advertising, Ecommerce
Strong communication skills
Strong writing skills
Comfortable leading meetings and calls
Professional
Detail-oriented
Organized
Works well in teams
Reliable
Self-motivated / thrives in remote work setting

Employment Details:

• Start as part-time hourly Contractor with the potential to move to full-time salaried Employee.
• Work remotely
• Hourly contractor rate is $20 – $25/hr depending on experience
• Full-time employees receive competitive salary, generous vacation policy, standard holidays off and retirement benefits with company matching