General Virtual Assistant (GVA)

Overview

We build marketing funnels for six-figure businesses that are designed to attract qualified leads and convert them into paying customers.

We do this by building a series of quizzes, surveys, and funnels based on market research and integrating various software and tools to automate the process for our clients.

I’m looking to add a remote team member who is tech-savvy and has the following traits…
-quick learner (can easily get acquainted with new software)
-fast worker
-punctual (on time to meetings etc…)
-dependable (projects done right and on time)
-trustworthy
-inquisitive (asks how can things be better)
-detail oriented
-cautious
-confident

If you’re interested here are the requirements and expectations of the position:

We’ll be having regular meetings and you’ll be expected to show up on time.

I need to know and expect that tasks assigned to you will get done properly and on time. I will be very involved in the training process and help you get up to speed, and will always be available to answer questions along the way, but I’m not interested in looking over your shoulder constantly. I want to know that you’ve “got it” and it will get done. That said, you’ll be expected to submit a brief daily wrap up of what you worked on so it’s clear to everyone that the client’s needs are being met and we’re making progress on their projects.

You’ll be given access to several websites and tools as part of this position and keeping that information safe is very important. When logged into the sites you’ll be expected to exercise caution so you don’t break an existing funnel. Deleting or breaking components of a live funnel will be grounds for dismissal from the position.

If you are selected to fill the GVA role then you’ll be given training videos and checklists to assist you in completing many of the tasks assigned to you. Paying attention to the details and following each step is crucial for success. When you apply to this job post please include in your first paragraph the last book you read (or listened to).

That said, I’m not interested in hiring a robot. As you work through a project you’ll be expected to consider ‘how can this be done better?’ The insights of those working where the rubber meets the road are invaluable and you’re encouraged to suggest improvements whenever you identify a more efficient way. If there is a step that’s missing from a checklist, bring it up so the process can be smoothed out for everyone moving forward. Likewise, if an issue arises that isn’t covered by a video or checklist you’ll be expected to use your wits and available resources to solve it.

An example of this would be if a client asks “how would tool X and Y work together?” You’d be expected to research the answer using Google, the sites’ FAQ, asking the support staff and providing an educated answer back to the client.

Fast response times are key in this position. Disappearing without a trace will be grounds for dismissal. We’ll have planned projects we are working on but there will also be questions that arise and fires that need to be put out. If a client posts a question or concern then I expect to acknowledge it in a timely manner, even if it’s just a message saying we saw it and we’re getting an answer for them.

If you have never worked with an online business before then this position is NOT for you.

Also, if you’re looking for a one-and-done project this opportunity is NOT for you.

I’m looking for someone who wants a long term relationship that is mutually beneficial. After getting the position there will be a 3 month check up to see if it’s working out for both of us, of course. And if either party wants to part ways for any reason that’s totally okay, no harm no foul. But if things are flowing well and you and I work well together then we’ll keep moving forward and growing together.

I expect the position to require about 10 hours a week at first but to move up as we are bringing on a number of new clients this year. There will also be room for pay increases as milestones and competency levels are met.

Let’s summarize the job requirements and tasks…

– Meet with me regularly to discuss the client’s needs and lay out the work expected
– Log into WordPress, clone existing pages, and update them for new campaigns (product name, links, etc…)
– Checking all the links in a funnel (start to finish) to make sure they are pointing to the right places and working properly
– Be available for troubleshooting (if an issue with a funnel is found you need to be able to check all the connected systems to determine where the breakdown is and if needed submit trouble tickets to the system support team)
– Log into each piece of the tech stack and make updates to funnel components (this looks like cloning existing surveys and changing some of the links, or logging into an email service provider and copying an automation workflow and then updating it…)
– When you apply to this job post please tell me if you’ve ever been to an escape room. Include it as a PS after your signature.
– Must be an active thinker and look for ways to solve problems on their own (while I strive to give clear direction I do not expect to have to instruct in all things, certain obstacles I expect to be overcome on your own and then report back after so we can all learn and make it better moving forward)
– Must be willing to ask questions and learn (there is a balance between giving up when hitting a small obstacle and asking clarifying questions to ensure the project is done right, together we need to find this balance so it works for everyone)

Familiarity with the following software is a plus:
-WordPress (beaver builder, DIVI)
-ActiveCampaign
-ConvertKit
-MailChimp
-Bucket.io
-Zapier
-Slack
-Kajabi
-Trello

As we work together you can expect me to keep you fully informed of the needs of our clients and what our priorities are. You can expect me to answer questions and provide any training you may need to succeed. I want BCM and those who work for it to grow together. You can expect me to look for ways to grow the business and to simplify our systems and process so we can get more done with less effort and have more time to enjoy the parts of life that bring the most joy (such as family in my case). You can always expect to be paid on time. Payments always happen on the 10th and 25th of each month. You can expect me to be understanding of life events that pop up or that you want to participate in. I love being able to go and help at my daughter’s school in the middle of the day or chaperone a field trip and fully support team members doing similar activities, as long as the work gets done on time and expectation and schedules are clearly communicated.

My approach to business, my philosophy if you will, is that work is just a means to the ends of enjoying life. It is not the ends itself. However, I feel the work itself should still be positive and good and you should do something that lights you up. For whatever reason, I just love helping others and seeing their efforts take off and their businesses grow. So Boundless Connections Marketing is all about excellence in all we do. Excellent customer service in the form of fast response times. An excellent product in the form of high converting funnels that are built on sound data and have been tested. We take the time to do things right and are constantly learning how to do things better.

Thank you for considering this job. The impact we’ll have on clients’ businesses is significant and I’m excited to have a virtual team member who shares my passion for helping businesses grow join the team and bring their love for doing technical work with them.

I look forward to exploring if we are a good match for each other.

Tagged as: fast learner, punctual, tech savvy