Project Manager/Online business manager

Overview

Hello! I’m a physician and blogger growing an online membership community for people helping aging parents. My site also provides empowering health and aging information for older adults and family caregivers.

I have a popular blog getting plenty of organic traffic, a podcast, and am now working on growing the membership and other revenue-generating ways to serve my audience. We currently have over 200 paying members in our online membership.

We have a large and growing email list, an engaged audience of older adults and families, and terrific potential from both an impact and business growth perspective.

I already have a virtual assistant and a community manager.

I am now seeking to hire someone to fill the role of project manager and online business manager.

This is a role that I have been filling in the business, but I need to put someone else in this role so that I can focus on serving the audience and growing the business.

In this role, you will work collaboratively with me and take over the responsibilities related to figuring out how things get done, who is doing what, & making sure it all happens and stays on track.

You don’t need to be an expert in all aspects of online marketing, but you do need to LOVE doing the following:

• Planning
• Organizing
• Coordinating
• Prioritizing
• Problem-solving
• Managing and supervising

You should also be good at:

• Documenting
• Setting up, following, and improving routines and systems

You should have some familiarity with what it takes to run a small online business, and you should have experience using a project management platform (we use Clickup) to keep a small team on track.

If that’s you, and you’d love to be part of a mission-driven business making a big difference in people’s lives, please read on!

Our company’s core values include:

• Compassionate service: We serve families and older adults with kindness, empathy, and respect.
• Integrity and honesty: We do what we say we’ll do, and if we can’t, we renegotiate the commitment.
• Conscientiousness: We do things well and we get the details right.
• People before bigger profits: Serving our audience well and with integrity is more important than getting to bigger profits fast.
• Commitment: We’re committed to our mission of helping others and making a positive impact in their lives.
• Resourcefulness: We think outside the box and figure things out.
• Growth mindset: We love to learn and see every day as an opportunity to grow.
• Appreciation and gratitude: We cultivate appreciation, gratitude, and a positive approach to things.

The ideal person I’m looking for is:

• Super organized & loves organizing tasks, projects, and teamwork
• Likes managing others
• Detail-oriented and conscientious
• Honest, reliable, and trustworthy
• Resourceful and able to figure things out
• Able to coordinate others so that a job gets done
• Efficient and gets things done
• Kind to people in need
• Never uses the phrase “that’s not my job”
• Knows how to delegate effectively
• Driven to help others and excited to work for a mission-driven website
• Loves creating processes and systems for businesses
• Able to get it and see the bigger picture of what we’re doing
• An excellent learner and problem-solver
• Good at verbal and written communication
• Able to learn new online programs quickly
• Eager to improve and welcoming of feedback

Required Skills and Experience:

• Must have experience managing tasks and projects for a small team in Clickup (or a similar project management platform)
• Must have experience hiring and managing virtual assistants and contractors
• Must have experience with the basics of growing an online business (e.g. you know what is an opt-in form on a website, how email services work, what a launch is)
• Experience either running your own online business or managing someone else’s online business is preferred

Bonus if you are particularly interested in aging, health, or family caregiving.

Job responsibilities:

Initially, your job will be to:

• Develop a process for how we will plan the team’s work and execute on a monthly, weekly, and daily basis, using our project management platform, g suite, and other tools.
• Help me review everything that we are currently doing in the business and reorganize it so that we can run things more effectively, with a special focus on freeing up my time and creating routines and processes.
• Attend team meetings virtually and take responsibility for organizing follow up and next steps.
• Take over supervising and delegating to our virtual assistant; hire additional overseas contractors as needed.
• Take over the responsibility of maintaining our project management platform, including making sure any VA or contractor is using it appropriately.
• Coordinate tasks and projects with our external expert contributors (or delegate this effectively to a virtual assistant overseas).
• Improve our SOPs and templated tasks. Ensure we have clear documentation for the key recurring tasks and projects in the business.
• Help to identify and track key performance metrics for the business.

Once we have gotten the organization and project management figured out and off my plate, if you are a good long-term fit for the company, we can consider having you work on other projects for the business, depending on what interests you and is a good fit for your skills.

Some projects the business needs to eventually address include increasing our traffic, growing our social media presence, developing partnerships, developing some new online products the audience is requesting, and more.

I am looking to work closely with someone who wants to really learn the business and take a major role in getting things done. I expect this work will initially take 15-25 hours per week, and I would strongly prefer to hire someone who doesn’t intend to juggle multiple projects or clients long-term.

This position is probably not for you if you:

• Are looking for a side-job while you grow your own business
• Have a lot going on already and don’t have the time and focus to really dive in
• Need to frequently change your schedule
• Get overwhelmed easily or who let anxiety affect their job performance
• Lack patience with people or who aren’t open to feedback
• Struggle in environments where we’re often trying something new for the first time

Work Details:
Our team works virtually and you will be working from a remote location of your choice. I prefer that you be located in Pacific Time Zone or Mountain Time Zone, to facilitate overlap with my own work hours.

I do most of my work between 9a-5p Pacific, while my children away at school. You will need to have some significant overlap with my schedule on most days of the week.

Because I am looking for someone to work closely with me (especially at first) to really understand the business and help me restructure my own personal workload and how the business is run, I expect the job will take 15-25 hours/week during the first three months.

Work-life balance is very important to me! Generally, I don’t work evenings or weekends and I don’t expect my team to do so. That said, everyone is expected to step up during a launch (we have two more planned for this year) and some weekend work might be needed during launches and other special events.

This will initially be a three-month temporary contract position, with the possibility for a longer-term contract based on performance and fit with the company.

For the right person, there will also be the possibility of increasing the hours, the compensation, and/or converting the position to an employed long-term position, as the business grows and if you demonstrate that you are an excellent long-term fit.

You must be legal to work part-time as a 1099 contractor in the U.S.

Compensation:
We will negotiate your initial hourly rate based on your prior experience and current relevant skillset, and it should take into account that I’m proposing a fairly consistent 15-25 hours/week ongoing. If you’re proposing to ask for a higher hourly rate, I will want to know if you’ll consider a lower rate for an initial trial period of at least 4 weeks. I am willing to pay more once someone has demonstrated they are a good fit for the company and can work well with me.

How to apply:
To apply for this position, please:

1. Complete my online application form at https://forms.gle/W7S1avPcxat1hfBw9

2. Record a short (3-5 min) video introducing yourself, telling me which aspect of this job opportunity appeals to you the most. Please also briefly describe how you like to keep track of what needs to be done every week and every day.

3. Submit the following (by emailing jobs@betterhealthwhileaging.net):

• A cover letter including:
  1. Why you’re interested in working with my business in particular
  2. What appeals to you about this role in particular and why you think you’d be good at it
  3. Any experience you have with small online businesses
  4. A link to the video you recorded for me
• Your resume

Please note that due to the many demands on my time, I will only be responding to applicants who complete all the steps above.

If you aren’t able to take the time to submit the requirements above before suggesting we connect, then you probably aren’t the right person for this position.

Thanks for your interest in this position, I’m looking forward to hearing from you!

Tagged as: online business, project management