Overview

As an account manager, you are responsible for managing the relationships with named clients. The bottom line function for this position is to retain our customers and ensure the transition of clients from satisfied to thrilled.

Key Skills:

·      Excellent communication skills both written and spoken

·      High attention to detail

·      Great people skills. Comfortable conducting business conversations via phone and web meetings (Zoom) on a daily basis

·      Outstanding follow up and follow-through

·      Strong project management skills

·      Effective time management and personal accountability

·      Eager to learn

 

Communication

·      Skilled in providing simplified explanations to complex or complicated concepts

·      Outstanding written communication and verbal skills

·      Understanding and ability to strategically communicate the fundamentals and practices of traditional and non-traditional forms of media

·      Use applied knowledge, available evidence, logical means and processes to investigate and resolve problems with a high degree of accuracy

 

Technical Skills

·      Proficient use of Microsoft Office applications including Microsoft Word and Excel

·      Experienced in navigation of major internet advertising interfaces, with preferred experience with Amazon Advertising

·       Quantitative & Analytical Skills

·      Able to use return-on-investment (ROI) as a decision-making tool and provide analysis of relevant performance data to determine go-forward actions

About

At Avelina LLC, our employees are our most valuable asset – a group of talented thinkers, dreamers and doers who move the industry forward and provide our clients with impeccable service.​  We are a remotely-based team whose companies is based on one of offering excellence to those we serve, while maintaining freedom and flexibility that comes from having a remote team.You will find a one-of-a-kind culture that empowers the industry’s brightest individuals to do their best work, a culture where each individual is encouraged to further develop their professional goals.​  At Avelina, the journey is just as important as the destination.​

Qualifications

Job Skills & Responsibilities: The candidate must be flexible and be able to multitask across a variety of job duties, including: · Retention of client accounts through review of Amazon account set up, active campaign/listing and seller account management and execution of consistent customer service · Analysis of Amazon marketing campaigns (you will not be managing the campaigns) to satisfy client expectations for various performance metrics · Rapport building and the fostering of relationships with clients through timely follow up and communication in order to increase retention of accounts · Delivery of education to clients on campaign and listing(s) performance and return on investment received (for advertising campaigns) Qualifications: · Bachelor’s Degree in General Business, Marketing, Advertising, Public Relations, Journalism or English (Preferred but not required) · 2+ Years Experience in Marketing, Advertising, Public Relations, Sales, Customer Service or related field