Overview

Be knowledgeable about the product
Identify prospective customers, lead generation and conversion
Contact new and existing customers to discuss needs
Emphasize the features of products to highlight how they solve customer problems
Answer questions about the products
Negotiate prices and terms and prepare sales agreements
Collaborate with colleagues in many different sectors
Maintain contact lists and follow up with customers to continue relationships

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Qualifications

Customer service skills to listen to the concerns of a customer and be able to address their needs Interpersonal skills to work with a wide variety of people each day, build relationships and network Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers