11 Sycamore Drive
Olmsted Township, Ohio 44138
I am actively seeking Project Coordinator opportunity in a demanding, fast-paced multi-tasking office.
Through the last 20 years, my skills in building and sustaining relationships has prevailed and been a strong asset to the many teams that I have contributed to and managed. I have been a partner and a constituent on many corporate wide initiatives and as of recent years has addressed the following:
â€¢ Green belt certified. Contributed to a number of process improvement plans that saved the bank over $1M.
â€¢ Developed numerous informational sites using Microsoft Sharepoint utility.
â€¢ Microsoft Office proficient.
â€¢ Responsible for interviewing for hiring of new employees (conducted individually and within group environment), developing and administrating reviews, and providing quarterly evaluations of employees.
â€¢ Managed indirectly over 300 people at one time to plan and execute recovery processes with lines of business and technical staff.
â€¢ Trained over 100+ resources in Outlook, CC:Mail, Sharepoints, LDRPS (recovery plan development).
â€¢ Developed Problem Management Manual that was used for training for the Support Center. Was one of the original team members that formed the first in-house Support Center at National City. I was responsible for training all new team members.
â€¢ Development of enterprise wide technology recovery testing best practices for a $135B financial institution
â€¢ Implementation of standardized technology recovery planning tools
â€¢ Management of enterprise wide technology recovery tests with 100s of resources
â€¢ Execution of communication, problem management, and escalation processes during technology recovery exercises.
â€¢ Management of technology recovery planning and testing prioritization, including exception handling
â€¢ Development of cross functional testing plans to include all technology platforms, networks, systems, and third party providers.
My organization skills, tenacity, and responsiveness have allowed me to continuously improve my contribution and value.
My resume is attached to provide a closer look at my career history and accomplishments, and I welcome a call from you at any time.
Nancy J Jones