PKilian Cover Letter

Letter of Introduction:
As a dedicated, energetic and reliable professional with proven team communication, organizational and
analytical capabilities supported by solid experience within diverse customer-focused environments, I am
confident you will find my skill sets to be welcome assets to your team.
After reviewing my resume, you will notice that I offer solid experience as Business Operations Manager,
Executive Administrative Assistant and Employee Trainer. My skill sets include metrics and trend analysis,
development of action plans and improvements, issue resolution, and serving as a trusted communication
liaison to senior management and cross-functional team members.
Additionally, I have supported executive staff and managers as a resource for planning and coordinating
events, meetings, agendas, catering, travel and hotel, teleconferencing, and have maintained schedules
and calendars. Also, I have prepared accurate reports, spreadsheets, presentations and meeting minutes.
Throughout my career, I have been recognized for my ability to analyze processes and formulate complex
information into comprehensive formats and presentations. As a strong communicator, I have also served
as an employee trainer and representative of policy, procedures and program development.
At your earliest convenience, I would like to meet with you in a personal and confidential interview in
order to determine how my level of experience and skill sets can best serve your needs.
I appreciate your time and look forward to hearing from you.


Patricia A. Kilian

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