Online Business Manager
My name is Kim DeLisle and I am interested in the Online Business Manager position you have available. I have over fifteen years experience working remotely in project management, customer support, sales support, human resources support, upper management support, and office administrative work. I worked for the same company for 10 years while doing small projects as well and have continued to work with many companies in various industries including technology, legal, coaches, digital marketing, and real estate.
In my last permanent position, I supported every department of the company. I wore many hats over the years! I was the Executive Assistant to the owner and upper management. I managed incoming and outgoing emails, managed calendars, arranged meetings, dinners, conferences, and travel. I managed expenses and provided expense reports.
I managed the sales team by keeping them organized I was the project manager and was the “middleman” between the web developers, technicians, and our customers. I managed social media accounts answering questions regarding our services and following up with customers. Updated WordPress websites, updating images, content, as needed. A big part of my job was keeping the customers updated on ordered equipment, milestones, mockups, timelines, and status of projects. I made sure our customers were satisfied and happy with our products and services. I was a vital part of the customer service team to ensure that our customers felt that our company went above and beyond expectations.
I am proactive and follow through on every project. I am tech savvy and a quick learner. I am a “get the job done” type of person. I am great at organizing projects and making sure projects are completed in a timely manner. I am very well versed using many different applications and platforms such as Dropbox, Google Docs, Salesforce, Trello, Basecamp, Asana, Zoho, Highrise, HootSuite, Social Media Platforms, WordPress, MailChimp, Zendesk and Microsoft Office. I can start immediately and I am looking forward to working again with a great company.