My specialty is exceptional customer support

I’m an accomplished professional with 15 years of experience maximizing customer satisfaction through exceptional customer service. I possess a breadth of knowledge and expertise that will allow me to contribute toward your success.

My background lies in successfully building strong customer relationships for a variety of industries – from SaaS start-ups
to established corporations and everything in between.

The following achievements demonstrate my qualification for this position:

• Raised a failing customer service rating on Zendesk from 72% to 96% in less than 4 months.
• Named one of the top 10 customer service specialists for 3 consecutive years in a department of 100 agents.
• Drive staff training and development to boost productivity and enhance team performance.

Thank you for your consideration, and I look forward to speaking with you soon.

Sincerely,
Ana Gazawi

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