Melissa Burrup Cover Letter

To whom it may concern.

My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked as a representative completing phone surveys for different facilities. I have also been an Office Manager for CommuniCanine Dog Training from my home office, where my responsibilities included handling customer merchandise shipping and returns, issuing refunds/store credits, payments, customer service, collections inputting data and customer information into our system as well as many other tasks.

Previously, I worked on an account for Hewlett Packard where I was an Executive Assistant to Executives in the office as well as an Admin to the call center manager.

In addition to this experience, I gained considerable customer service skills, problem solving, as well as excelled in my typing and WPM during all of my employment opportunities.

I am a very dedicated and dependable individual and a quick learner. There have been many times in my career where I have had to learn new applications and software on my own.

I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 801-554-2749 to arrange an interview. Thank you for your time — I look forward to learning more about this opportunity!

Thank you for your time.

Melissa Burrup

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