My name is Kelly Holden Pettit. I will bring to your company passion as well as over twenty years of customer service experience. I served nine years in the military in which I cultivated my leadership skills. The military also taught me the efficient way to work independently as well as in a team environment (which is my preference). I am a very hard worker and I catch on to things very quickly; especially computer systems. I come from a family with strong values and I always strive to leave the place I work better than when I first arrived. I feel that I can bring the right drive, confidence, and empathy for your members and would make an excellent asset to your team. I would be an advocate for the member as well as the company itself trying to find that happy medium where both are happy with the outcome and can have a valued relationship of mutual trust and admiration. I thank you for considering me for the position and good luck with your hiring process.